D'Addario & Company, Inc. Bewertungen 316

TrustScore 4.5 von 5

4,6

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Hailey from support responded in less than 24 hours and helped me migrate my account email from an old address to a new one so I didn't lose my Players Circle points. Love their strings and appreciate... Mehr ansehen

Bewertet mit 3 von 5 Sternen

I ordered 3 sets of custom strings. The order went through both on their website and on my credit card. I then received an email that my order was cancelled because my custom string set was re... Mehr ansehen

Bewertet mit 5 von 5 Sternen

D’Addario makes the best stick and drumheads best suited for marching band. Their Promark artist signature sticks are top notch compared to some other sticks offering great variety, feels, and tones y... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Top Notch Customer Service,fixed glitches to their website and player points system. Thank You to All at D'Addario especially Hailey a great customer service rep..

Unternehmensdetails

  1. Hersteller

Vom Unternehmen geschrieben

Every day, we are committed to sustainably providing musicians with the most innovative musical accessories in the world.


Kontaktinformationen

4,6

Hervorragend

TrustScore 4.5 von 5

316 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat seine Kunden nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 92 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Monat

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Bewertet mit 5 von 5 Sternen

Highly recommended

Clear, easy-to-use website ... good member's points program ... quick, patient and helpful customer service ... and great products

8. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von D'Addario & Company, Inc.

Thanks so much for your feedback Luke - and thank you for choosing D'Addario!

Bewertet mit 1 von 5 Sternen

WOW in response

WOW, thanks to Post Office I got my shipment due to their hard work. NOTE: D'Ad didn't reply here or personally since I have account with them. Thanks for nothing D'A

5. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von D'Addario & Company, Inc.

Hi Anthony,

We're very sorry for any inconvenience, but as mentioned by our agents we are unable to update the shipping address on an order once it ships out as the package is no longer in our possession or our control at that point. We only ship orders to the shipping address entered upon checkout. For the future, we do recommend double checking auto fill to make sure that the proper street address is entered when placing your order. We are glad to hear that USPS was able to catch your package for you and update the shipping address!

Thanks for your understanding.

Bewertet mit 5 von 5 Sternen

Players Circle

I recently bought an Evans Drumheads, and i got points with it, now i can get points to go into raffles to win more for free

6. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von D'Addario & Company, Inc.

Hey Stefan, thanks for your feedback! We hope you are enjoying the Players Circle program!

Bewertet mit 5 von 5 Sternen

It's a very good company where…

It's a very good company where everything works well. When a problem arises, which is rare, they are immediately ready to help.
The strings are very good as well as the tuners. Just keep going like this.

6. Mai 2026
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Antwort von D'Addario & Company, Inc.

Thanks for your feedback, and thank you as always for choosing D'Addario!

Bewertet mit 5 von 5 Sternen

I was having trouble redeeming my points.

I was having trouble redeeming my points on a recent purchase. I contacted Hailey from D’Addario and she promptly resolved the problem. D’Addario, has good woodwind products and I like the fact that points are given with each purchase, which contributes to future purchases and/or lower prices on future purchases.

5. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von D'Addario & Company, Inc.

Thanks so much for your feedback David! We are glad to hear that our team was able to assist you. Thank you as always for choosing D'Addario!

Bewertet mit 5 von 5 Sternen

Great products and customer service

I have been using Evans heads almost exclusively for more than 20 years, both for myself (drumset, orchestral percussion & hand drums) and for the numerous school groups I've directed (all of the above + drumline). The heads are not only great quality but extremely consistent. On the two occasions I've had to deal with customer service - about 15 years ago, product related & just this week, Players Circle related - communication was great, and the problem was resolved quickly (including immediately shipping replacement product).
I also use D'Addario strings on my guitars and basses and have always been happy with them as well. Great family-owned company

6. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von D'Addario & Company, Inc.

Hey BJ, thank you for your feedback! We are so glad to hear that you're enjoying the products and the Players Circle program. Thank you as always for choosing D'Addario/EVANS!

Bewertet mit 5 von 5 Sternen

I've been a user of D'Addario products for years

I've been a user of D'Addario products for years, particularly EJ45 strings and other classical guitar accessories. Their products are reliable, designed to last, and built with musicians in mind. Proud to support them.

P.S. Their rewards system is the best too! Players Circle is a great way to give back to their customers. It gives us more reason to continuously support them.

1. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von D'Addario & Company, Inc.

Hey Reychelle - thank you for your feedback, and we're so glad to hear that you're enjoying the strings/Players Circle! Thank you for choosing D'Addario!

Bewertet mit 5 von 5 Sternen

Objectively superior strings.

I have used daddario strings since the 2000s they use a better core than the other manufacturers so the stability and tonal quality are noticeable above the rest.

6. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von D'Addario & Company, Inc.

Thanks for your feedback, and thank you as always for choosing D'Addario!

Bewertet mit 5 von 5 Sternen

The best strings I ever used (also the…

The best strings I ever used (also the price-quality ratio). Additionally, the website is quite ergonomic and convenient.

6. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von D'Addario & Company, Inc.

Thanks for your feedback Eugene! We're so glad to hear that you're enjoying the strings and the site!

Bewertet mit 5 von 5 Sternen

I’ve been a long time user of Evans…

I’ve been a long time user of Evans drumheads. Just recently started taking advantage of the Player’s Points program. Nice program, good benefits. I have had a couple of issues with points not loading, and no code on qualifying products, but the D’Addario Player’s Points support team has been very prompt to respond and very helpful each time.

5. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von D'Addario & Company, Inc.

Thank you for your feedback Dan, and thank you for being a Players Circle member! We sincerely appreciate it!

Bewertet mit 5 von 5 Sternen

Question about power cable use with power box

Had a question about using the power cable with the power box. I had an answer within 24-hours. Super fast turn around. Their strings and accessories are industry standards. If they didn't invent it, they definitely perfected it.

4. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von D'Addario & Company, Inc.

Thanks Alvin! We're so glad to hear that you're enjoying the products, and thanks as always for choosing D'Addario!

Bewertet mit 5 von 5 Sternen

Super fast support response

Super fast support response! If you buy DADDARIO you must use this app!!!

5. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von D'Addario & Company, Inc.

Hey Sean, thanks for your feedback, and thanks for choosing D'Addario!

Bewertet mit 5 von 5 Sternen

Great Customer Service

Reasonable prices for postage to Scotland, even free sometimes for Players Circle members. Also the customer service has always been perfect whenever I've needed help.

5. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von D'Addario & Company, Inc.

Thanks for your feedback Leo! We sincerely appreciate it!

Bewertet mit 5 von 5 Sternen

Le informazioni che mi avete dato sono…

Le informazioni che mi avete dato sono state tempestive e anche molto utili!
Grazie
Roberto Petrocchi

4. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von D'Addario & Company, Inc.

Grazie per il tuo feedback Roberto! Grazie per aver scelto D'Addario!

Bewertet mit 1 von 5 Sternen

Ordered strings on the 15th April

Ordered strings on the 15th April, it’s now 4th May, they still say ‘preparing for shipping’ like, what company in the world thinks this is acceptable. I thought I’d try these strings instead of EB strings but I will never use these ever again just because shipping is crazy slow. I could have ordered them on Amazon and gotten next day shipping but through their website is useless. Never again

15. April 2026
Bewertung ohne vorherige Einladung
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Antwort von D'Addario & Company, Inc.

Hey Jenny, we are sorry to hear that you had experienced an issue with your order! Did you contact our team already? We were not able to locate an order or a ticket under your name. Please note though- if you had ordered custom strings, those have a longer lead time than regular stock, as those are made to order here in our United States factories, and then sent to our UK Warehouse for fulfillment. Please contact our order support team at www.daddario.com/contact-us, as we are always happy to help. Thank you!

Bewertet mit 5 von 5 Sternen

I have tried many strings

I have tried many strings, but the quality-price ratio of Daddario is undeuably better. I mostly buy classic carbon strings, which last long and sound bright. Other manufacturers analogies can vary significantly in price, but the quality is not better, and sometimes it's even worse

14. April 2026
Bewertung ohne vorherige Einladung
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Antwort von D'Addario & Company, Inc.

Hey Samm, thanks so much for providing your feedback - we appreciate it! We're so glad to hear that you're enjoying the strings!

Bewertet mit 1 von 5 Sternen

The new way of signing in to register…

The new way of signing in to register our string bags that is SUPPOSE to make things better for us is RIDICULOUS. I've been doing this for years and NEVER had a problem before. Put it back to the original way.

30. April 2026
Bewertung ohne vorherige Einladung
D'Addario & Company, Inc.-Logo

Antwort von D'Addario & Company, Inc.

Hey Richard - thank you for your feedback! We are sorry to hear that you were not happy with the new log in process. The log in process was updated to be password-less to help accounts not only be more secure, but also helping to prevent users from getting locked out of their accounts due to incorrect password attempts. We have several log-in options now! You can log in using your email address and a log in code will be sent to your email, or you can log in using a Shop Pay account (as long as your email is the same on Shop Pay and Players Circle), or you can log in using Google! If you're experiencing any issue logging in, please reach out to us on our help center and our team would be more than happy to help.

Thank you!

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