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Cyclescheme Bewertungen 

1.433
TrustScore 4.5 von 5

4,6

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

the actual sign up is easy the customer service is good as well when you call. I would say research the exact value of the bike because it needs to be correct. I am riding the 4 miles to work ea... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 2 von 5 Sternen

An absolute drama of an event from lying couriers who couldn’t be bothered to turn up on two separate occasions to the online retailer who couldn’t give two hoots about any issue once they had your or... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Cyclescheme itself was really good — clear process, fast replies, always helpful when I had questions. The delay was on the payment by my company's side, after the certificate was approved. Not any... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

What a great idea !! I'd be meaning to join the scheme for a few years but my wife's illness and the need to get out and about along with not being able to travel overseas made it important to follow... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Straßenradfahren
  2. Personalberatung

Vom Unternehmen geschrieben

Cyclescheme is the UK's leading Cycle to Work provider, helping employees save on bikes and cycling equipment through a simple salary exchange scheme. We partner with thousands of employers and retailers across the UK to make cycling more accessible, affordable, and sustainable.


Kontaktinformationen

4,6

Hervorragend

TrustScore 4.5 von 5

1433 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,6

Alle Bewertungen

(1.433)

266 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Excellent service very pleased with my…

Excellent service very pleased with my e bike

9. März 2026
Cyclescheme-Logo

Antwort von Cyclescheme

Hello David,

Thank you for taking the time to leave a review.

We're happy to hear that you are very pleased with our service and your e-bike. Thank you for sharing your positive experience with us!

Kind regards
The team at Cyclescheme

Bewertet mit 5 von 5 Sternen

Great experience

I bought my first e bike today from these guys and they were great from start to finish! Explained everything in detail. I'm very happy with my experience and would highly recommend.

5. März 2026
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Antwort von Cyclescheme

Hello Adam,

Thank you for taking the time to leave a review.

We're happy to hear that your first e-bike purchase experience was great! We're glad that our team explained everything in detail and that you're happy with your new bike. Thank you for the recommendation!

Kind regards
The team at Cyclescheme

Bewertet mit 5 von 5 Sternen

So easy and quick well recommend

So easy and quick well recommend . Paddlers at Redcar are so helpful. They couldnt do enough for me

5. März 2026
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Antwort von Cyclescheme

Hello Lindsey,

Thank you for taking the time to leave a review.

We're happy to hear that you had such an easy and quick experience. It's great to know the paddlers were so helpful and accommodating. Thank you for your positive feedback!

Kind regards
The team at Cyclescheme

Bewertet mit 5 von 5 Sternen

Very easy to use

Very easy to use. Wouldn’t be able to afford a new bike without the scheme

5. März 2026
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Antwort von Cyclescheme

Hello Callum

Thank you for taking the time to leave feedback.

We're happy to hear that our scheme made a new bike accessible to you; it's great to know it's easy to use. Thank you for your positive feedback.

Kind regards
The team at Cyclescheme

Bewertet mit 5 von 5 Sternen

Very happy

Very happy with how easy it was done. From applying for it through my work and then receiving the bike.

4. März 2026
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Antwort von Cyclescheme

Hello Roddy,

Thank you for taking the time to leave a review.

We're very happy to hear that the process, from application through your work to receiving your bike, was so easy for you. Thank you for your positive feedback!

Kind regards
The team at Cyclescheme

Bewertet mit 5 von 5 Sternen

I used Cyclesheme last month to get my first Electric Mountain Bike

I used Cyclesheme last month to get another bike, I also used them several years ago. Again they were exceptional, and the advice was great, and the system was clear and smooth. The chart timeline bar showing how my application and progress was, to the stress out of the process. Also the shops are set up so well to deal with Cyclesheme, it was very smooth, and a very happy rider.

4. März 2026
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Antwort von Cyclescheme

Hello,

Thank you for taking the time to leave a review.

We're happy to hear that you had another exceptional experience with our service! It's great to know the application process and timeline bar eased any stress. We're also glad the shops made it smooth for you.

Kind regards
The team at Cyclescheme

Bewertet mit 5 von 5 Sternen

Excellent choice of retailers

Excellent choice of retailers. Whole process took around 2 weeks from application to bike delivery. I used Tredz online shop and couldn't fault them.

20. Februar 2026
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Antwort von Cyclescheme

Hello Tony,

Thank you for taking the time to leave a review.

We're happy to hear that you had an excellent experience with the retailers available and that the delivery process was smooth. Thank you for your positive feedback regarding your experience.

Kind regards
The team at Cyclescheme

Bewertet mit 5 von 5 Sternen

Really easy to use and get vouchure now…

Really easy to use and get vouchure now have my new bike 👍👍

1. März 2026
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Antwort von Cyclescheme

Hello Morley,

Thank you for taking the time to leave a review.

We're happy to hear that our service was easy to use, and you got your new bike. Thank you for sharing your positive experience with us!

Kind regards
The team at Cyclescheme

Bewertet mit 4 von 5 Sternen

Generally very good

Generally very good. Great level of information regarding the stage of progress, but could move a little quicker.

27. Februar 2026
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Antwort von Cyclescheme

Hello Richard,

Thank you for taking the time to leave a review.

We're happy to hear that you find the level of information great. We appreciate your feedback and will consider how we might improve the pace of progress.

Kind regards
The team at Cyclescheme

Bewertet mit 4 von 5 Sternen

Overall a great scheme to save money

Overall a great scheme to save money, cycle to work, be healthier, etc.
However the back and forth between each stage makes it quite difficult to know exactly what you can or cannot get. For instance, I checked the price of all my items but as did not put the order through, missed the cost of delivery.. This meant that I had to find alternatives or would have had to start from scratch again... The bike I wanted was on sale and there was less than 5 left in stock so I didn't want to miss out and ended with no helmet. I wonder if there was a way to be more flexible, for instance for the employer to agree on a price range?

25. Februar 2026
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Antwort von Cyclescheme

Hello OW,

Thank you for taking the time to leave a review.

We appreciate your feedback on the scheme's benefits. We're sorry to hear about the difficulties you experienced with pricing and stock availability, especially regarding delivery costs and the helmet.

Due to the nature of the signed agreement, we cannot be flexible when the request has been put through. This is because everything is pre-agreed and contractual so it cannot be changed.

Kind regards
The team at Cyclescheme

Bewertet mit 5 von 5 Sternen

Excellent service from obans cycles…

Excellent service from obans cycles Liverpool

27. Februar 2026
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Antwort von Cyclescheme

Hello John,

Thank you for taking the time to leave a review.

We are pleased to hear of your positive experience with our scheme and our partner retailer.

Kind regards
The team at Cyclescheme

Bewertet mit 5 von 5 Sternen

Excellent service from start to finish

Excellent service from start to finish

27. Februar 2026
Cyclescheme-Logo

Antwort von Cyclescheme

Hello Juan,

Thank you for taking the time to leave a review.

We're glad you enjoyed your experience with us. Thank you for your positive feedback; we appreciate it greatly.

Kind regards
The team at Cyclescheme

Bewertet mit 5 von 5 Sternen

Workhorse staff really know their…

Workhorse staff really know their stuff, explaining everything to me in clear language, I’m not a real biker! So it was nice to have it all explained to my level of understanding. Quick, efficient, incredibly helpful and are still advising me on various things. Best service I’ve had in a long time. Well done Dave and Jake

26. Februar 2026
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Antwort von Cyclescheme

Hello Miriam,

Thank you for taking the time to leave a review.

We are pleased to hear of your positive experience with our scheme and our partner retailer.

Happy riding!

Kind regards
The team at Cyclescheme

Bewertet mit 1 von 5 Sternen

My company tried to register onto…

My company tried to register onto cyclescheme for months now. We have filled out the online questionnaire and sent all the required information but Cyclescheme did not activate our account. When we call they say to send a mail but when you send a mail nobody replies.
A real waste of time, ressources and energy.

26. Februar 2026
Bewertung ohne vorherige Einladung
Cyclescheme-Logo

Antwort von Cyclescheme

Hello Bilal,

Thank you for taking the time to leave a review and very sorry to hear you are having issues regarding your account activation.

We have had some small delays which we apologies for, so please ask the company admin to contact us directly and we will happily chase this up for you.

They can contact us via email to cyclescheme.collab@bhnetwork.com.

Kind regards
The team at Cyclescheme

Bewertet mit 5 von 5 Sternen

Amazing experience with Cyclescheme

Amazing experience with Cyclescheme. I applied on my work intranet site on a Sunday afternoon. By 9am Monday I had a confirmation that the request was going through, and by 9:30am I had my voucher to buy my e-bike! Incredible. I needed to change retailer when I found out the bike I wanted had gone out of stock, but with just one quick phone call to Cycscheme my voucher was reset and reissued. I've never come across a process as fast and efficient as this. Wish I could score them more than 5 stars!

25. Februar 2026
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Antwort von Cyclescheme

Hello Martin,

Thank your for taking the time to leave a review.

We are over the moon to hear of your positive experience and generous feedback. We will always do our best to make the process as quick and easy as possible, and we are happy that our customer service was able to change the retailer for you.

Kind regards
The team at Cyclescheme

Bewertet mit 5 von 5 Sternen

It was simple and straight forward

It was simple and straight forward. The voucher came through quickly. I could use the voucher at a bike shop I trust and regularly use. My only criticism is that the cycle to work scheme did not let the bike shop know that the voucher had been approved. I assumed that they would.

21. Februar 2026
Cyclescheme-Logo

Antwort von Cyclescheme

Hello Ann,

Thank you for taking the time to leave a review.

We are pleased to hear that your experience using Cyclescheme was easy, smooth and quick to arrive.

We do not specifically tell retailers that certificates have been approved, however they do have access to systems that allows them to see what status a certificate has got to. As we only give out the necessary codes to the user, the retailer wouldn't be able to move forward until they (the user) popped into the shop (or called) the retailer directly.

Kind regards
The team at Cyclescheme

Bewertet mit 5 von 5 Sternen

Went in shop at 9 in morning picked a…

Went in shop at 9 in morning picked a bike what wanted then went at 4 clock same day all ready to ride home greatttttt

23. Februar 2026
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Antwort von Cyclescheme

Hello Mr Deighton,

Thank you for taking the time to leave a review.

We are pleased to hear you had such a smooth and quick process selecting and receiving your shiny new bike!

Kind regards
The team at Cyclescheme

Bewertet mit 5 von 5 Sternen

Great service,

Really easy to use.

20. Februar 2026
Cyclescheme-Logo

Antwort von Cyclescheme

Hello Darryl,

Thank you for taking the time to leave a review.

We are happy to hear you found our scheme easy to use.

Kind regards
The team at Cyclescheme

Bewertet mit 5 von 5 Sternen

Very quick response

Very quick response after submitting my details

17. Februar 2026
Cyclescheme-Logo

Antwort von Cyclescheme

Hello Martin,

Thank you for taking the time to leave a review.

We are pleased to hear of your positive experience using our scheme and that everything went smoothly.

Kind Regards
The team at Cyclescheme

Bewertet mit 5 von 5 Sternen

Quick service

Great way to get a discounted bike

3. Februar 2026
Cyclescheme-Logo

Antwort von Cyclescheme

Hello David,

Thank you for taking the time to leave a review.

We are pleased to hear of your positive experience using our scheme and that everything went smoothly.

Kind Regards
The team at Cyclescheme

So funktioniert Trustpilot

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Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

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