Great website and excellent service. I had order multiple times from this company and each order was met promptly and fully. I made an error while ordering recently and Gabby was not only able to rect... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I have a had a great experience with Culture Kings. I placed an online order and forgot to remove an item from my basket before checking out. The moment I realised I emailed their customer se... Mehr ansehen
I accidentally ordered the wrong size and emailed customer support to see if it could be updated before shipping. Even though my item was already at the packing station, Donna went above and beyond to... Mehr ansehen
Unternehmen hat geantwortet
Gabby was fantastic! I ordered and received a jacket with some loose stitching so I emailed in and was connected with Gabby. She explained everything with the review process and got a new jacket sent... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Culture Kings World Famous for Streetwear, Sneakers, Dad Hats, Adidas Originals, Nike, NBA Apparel, Carre, Goat Crew, Thing Thing and so much more.
Kontaktinformationen
PO BOX 260, 4108, Archerfield BC, Australien
- 1300254647
- orders@culturekings.com.au
- www.culturekings.com.au
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 15 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
I ordered 2 hats on June 24th for $80+…
I ordered 2 hats on June 24th for $80+ dollars, and never received them. The order said they were damaged and couldn't deliver. I've been trying to get resolutions from Culture Kings to no help. I received an email saying they would look into it and they have not responded to my follow up emails. This is a terrible situation because I wanted the hats for a Bday.

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Gabby was really helpful and resolved…
Gabby was really helpful and resolved my issue fast and efficiently!

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I ordered the wrong size on a chain and…
I ordered the wrong size on a chain and sent an email through hoping I could change the size, Donna went above and beyond to help me out, she even checked on it later to confirm it's the size I wanted. Very happy with Culture Kings and the chain looks awesome, thanks Donna!

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I forgot to change my shipping address…
I forgot to change my shipping address and reached out to the Culture Kings team. I received an email from Culture Kings with the changed address and it was very easy on my end to change it. Ailean made this process very smooth and easy for me!

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I called up the company early in the…
I called up the company early in the morning g to request for my order to be changed before being processed. There I got in touch with Donna who, off the bat, was lovely and greeted me with warmth and friendliness, it made the whole experience more comfortable! She was able to fulfil my request as well which is something I am grateful for to this day! I was impressed how well Donna communicated and how efficient her work was. Definitely will order from Culture King again and I know now that if I ever have an issue about something, Culture King has the staff well equipped to deal with it.

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Great customer service
Great customer service. Always amazing support. I can’t stop ordering new hats lol.

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Great and fast service
Great and fast service! Thanks to Gabby for being nice and helpful with resolving my issues.

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Donna (customer service) ⭐️
Donna has been nothing short of AMAZING ! I panicked and bought the wrong size shoe for my partner and she got in and helped me fixed it right away, she’s an absolute angel and couldn’t have made the process any more simple !

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My experience with Gaby
Gaby was very quick, effectiant and understanding. She spoke to me on the phone and was amazing help. Shes has great Customer service skills and was lovely to talk to.

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I made an order and realised the size…
I made an order and realised the size was wrong. So I rang help page. Very impressed how quick and friendly customer service is. DONNA made it too so easy for me. When you talk to someone that nice as you start your day is just refreshing plus issue SOLVED! Thanks Donna.

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Quick response and amazing help
Quick response and amazing help. I had purchased items to the wrong address, Donna replied within minutes and had me sorted.

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Donna was great help when I needed to…
Donna was great help when I needed to cancel my order

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Ben was extremely helpful
Ben was extremely helpful, excellent behavior, very kind and understanding.
My order got sent back and he helped sort it out straight away, very quick and easy process
Thank you Ben

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I made a mistake ordering
I made a mistake ordering, within a few hours Donna had stopped the original order from being processed and created a new order for me, superstar!

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Great Customer Service
I needed to change my shoe size in my order and Donna was able to get my request in and change the size for me. She was a massive help and I’m very thankful she was able to sort me out!

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Wonderful
Wonderful, replied and fixed my issue so fast. 10/10

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I ordered the wrong size
I ordered the wrong size, and realized just after I'd paid. I sent an email and Donna was amazing and able to get the order canceled, updated, and reordered just in time! What a relief. Thanks again Donna!
Also the shirts are badass and great quality and this is my second time ordering.

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Gabby you were so kind and lovely over…
Gabby you were so kind and lovely over the phone this morning! Thankyou for already processing my request and updating my address details earlier! Thanks for being so prompt with it! Appreciate it ☺️

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Gabby - helping with faulty item
I had Gabby help me as I had a fault in a jumper I bought and couldn’t return in store to get any help, gabby had given amazing service and help! I could not be anymore grateful for the service and result I received, Gabby was amazing!
I’m still awaiting my new item but the process had been amazing, thank you so much!

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Gabby was of great help!!
Gabby was very easy going and of great help with changing address on my order.
Gabby's work is very much appreciated. Gabby has shown both great customer service and technical skills. Get her a raise!!

Antwort von Culture Kings
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.







