Visiting the telford cafe was an appalling experience .it took along time for food to be thrown onto our table by the disgusting member of your rude staff. If iwas a manager at this location I would... Mehr ansehen
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Das sagen Bewerter
We visited Basildon Creams for a birthday treat and had ice creams, waffles, milkshakes, and a latte – everything was absolutely lovely. There was a small miscommunication when ordering, but Rumaysa... Mehr ansehen
This was horrible the waitress was rude and unwilling, the environment is unpleasant a leak in the middle of the store not being dealt with. We waited 10 minutes just to be spoken with when it wasn’t... Mehr ansehen
Reporting to Southwark Council‼️ Peckham dreams Opened my take away order to find what looked like baby cockroaches jumping around in the bottom as well as some dead squashed ones they were ve... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
From humble beginnings in Southall, West London, the focus has always been on customer service, a great and simple product offering and only the best quality. This has been our recipe for success. Embodying the fun, colourful and delicious, Creams offers the ultimate wow-factor experience. At the centre lies our unmissable selection of mouth-watering, freshly made desserts, from waffles, crêpes and sundaes, to cakes, sorbets, gelatos and vegan desserts. We even make our own signature Creams gelato with ingredients sourced straight from Italy. Hand-crafted and made in England at our own factory, we believe this helps us bring the finest quality ice cream to our desserts.
Kontaktinformationen
Cambridge Road, IG11 8EB, Barking, Vereinigtes Königreich
- www.creamscafe.com
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Das haben sich andere Leute angesehen
They were very kind and my food came…
They were very kind and my food came quickly
Daylight robbery
Daylight robbery, I ordered a create your own on deliveroo, every extra cost £1.45 and my order came to £18.20, my girlfriends standard cookie dough and ice-cream was £8:20 and had more cookie dough and ice cream than my entire order with all of the so called extras on top. I was definitely robbed hard of almost £20 and won't be ordering from creams again and wouldn't recommend anyone else orders a home delivery either.
Customer service was excellent
Person at the front was very rude!
Person at the front was very rude!! Continued his conversation with his colleague whilst we waited to place our order in front of him. He wouldn’t even look us in the eye when taking our order. My partner said he had a nut allergy and the guy asked “is cross contamination okay?” obviously not if he has a nut allergy. Had to ask him to clean the scoops and jugs out which should be policy for allergies anyways. Gave me a fanta with no glass so I asked to have one and he gave me the dirtiest glass I’ve ever seen. Overall the people serving us were just straight up rude, wouldn’t recommend coming here at all.
Bubble Tea
Ordered Taro and Strawberry bubble teas with Tapioca pearls and the pearls were completely raw, hard, brown rancid balls of crap. The disgusting flavour spread throughout the rest of the drinks. The strawberry tea itself was decent, close to the quality of the usuals I get from bubble tea stores, but was soon ruined by the pearls. The Taro was disgusting, it was like dirty water with a hint of chemical alcohol taste.
Nice desserts
Nice desserts - setting is okay but doesn't feel very clean (even though it might be). Maybe it's the colours?
Customer service was terrible
Customer service was terrible, we ordered our food and waited 40 minutes but were still waiting for 4 more orders. We ordered them all at once but it turned out that they actually forgot about our order and it wasn’t even that busy!
Disappointed in food
Went to the beckton branch with a large group yesterday and ordered waffles, cookie doughs and cake. The red velvet cake was stale and not edible. The waffles were dry compared to other dessert places I've been to. The cookie dough was not gooey and dry as well. Very disappointed with the food and will not recommend. However customer service by Uzair was good, he was very polite and quick bringing the food to the table.
North Finchley créams
North Finchley créams - 1 scoop of ice cream given to me in the tiniest container. More like a cream pot. I complained and the manager said head office have told them to use the small pots then gave me a lecture about how the cost of living means all the costs are rising. Yeah don’t tell me mate I know that why else do you think I am buying 1 scoop ??? Creams charge a fair price don’t be stingy with your product.
Good customer service
Good customer service , yusair is very friendly.
Ordered through just eat and was sent a…
Ordered through just eat and was sent a Greggs order through Just eat. No update either from Creams or just eat and no one from Creams answers the phone. They have taken my money but I didn't receive anything and the courier wasn't interested either. The order was marked as received. In the end I drove to FInchley to Creams. My order had been waiting there for 2 hours but I was told that just eat hadn't bothered to turn up to collect the order. I asked why no one answered the phone when I'd called numerous times and was told that there is no phone. Never again with Creams or Just eat shocking service
Good customer service
Good customer service. The staff ashik served us the waffle and he treated us nicely. The Manager Mary, she is very friendly, helpful and has good behaviour to the customers. I absolutely loved and will come back again.
Simply love Creams
Simply love creams. I have to be honest. I went there the other day and a colleague named Sinsu was very helpful and made a great recommendation for a milkshake combination. Good service and on point deserts means that if I ain't careful I could put on some weight...
Very good front of house service
Very good front of house service, espically by Azyar. Very courteous, friendly and professional customer service. Restaurant very clean and swift service to table.
Uzair was attentive and efficient…
Uzair was attentive and efficient making our experience enjoyable. [Beckton]
AVOID AVOID AVOID
Greeted by a very pleasant and helpful waiter who showed us to our table. We sat and chose our food. Went up to order, and got told we were no longer allowed to eat in and our only option was to take away. The gap between sitting and ordering was 10 mins. The manager who told us this news was rude and dismissive, we were told that ‘it’s very clearly written on the door’ and ‘oh you weren’t just sat there chatting were you?’ - I always thought a part of meeting up with people for a meal was to socialise? apparently not. I certainly will not be choosing to spend my money with Creams again. Absolutely appalling service.
Terrible. Drug addicts use it as a hang out
OK cafe, ruined by junkies smoking crack outside on the cafe terrace and urinating in front of us while we were trying to eat. Staff don't seem to care and say it's not their problem. Avoid!
staff is very very rude have no respect…
staff is very very rude have no respect at all have to pay to use toilets and have to pay for tap water
Visited new brighton cafe cream and…
Visited new brighton cafe cream and was appalled drinks where cold replaced them still cold wouldn’t go there again
Waffle was undercooked and played the…
Waffle was undercooked and played the music louder after i kindly asked if it can be turned down. Not happy at all and very disrespectful.
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