Countrywide Hearing were extremely helpful and Niall Thomas there was very understanding when my mum lost her hearing aid. She was quickly put in touch with a local audiologist who was also very helpf... Mehr ansehen
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Das sagen Bewerter
We were connected with Countrywide Hearing via our insurance company. The team were incredible, polite, knowledgeable and guided us through the process and consistently followed up at each step. They... Mehr ansehen
Unternehmen hat geantwortet
Excellent company, knowledgeable very helpful and prompt replacement of my husbands hearing aids. Thank you Brandon whom we dealt with.
Unternehmen hat geantwortet
Husband lost hearing aids on holiday. Contacted insurance on return who then passed onto Countrywide. Absolutely brilliant service! From initial call from Polly everything was dealt with promptly, eff... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Countrywide Hearing is the UK's leading hearing aid claim management specialist, providing validation, repair, replacement, and aftercare services. Since 2012, insurance companies and their clients have trusted us to deliver a seamless and efficient claims experience. As an award-winning and independent company, we are committed to putting our customers at the heart of everything we do, ensuring every hearing aid claim is handled with care, expertise, and professionalism. We combine exceptional in-house product knowledge with expert audiology support to provide the best possible outcomes for our clients. Our carefully selected audiologists offer appointments throughout the UK, either in the comfort of your own home or at a local clinic, delivering convenient, personalised care from claim validation through to replacement and aftercare.
Kontaktinformationen
30 Stanley Street, SA3 4NE, Swansea, Vereinigtes Königreich
- 0330 016 5110
- office@cwhearing.co.uk
- www.countrywidehearing.co.uk
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Outstanding service from day 1
Outstanding service from day 1. Communication, consultation, assessment, delivery and fitment where all top class from Countrywide Hearing. Highly recommend and will very happily recommend this company to family and friends should they ever need this type of service. Many thanks Muhammed and Constantin.

Antwort von Countrywide Hearing
After the worry of losing a hearing aid…
After the worry of losing a hearing aid everyone was helpful and very pleasant to deal with.
I have already recommended you to friends, even though they haven’t lost an aid!!

Antwort von Countrywide Hearing
Hearing aid. Pre test and fitMy customer today worked out very well
My appointment today worked out very well. I was tested and fitted for my replacement aid. It was a very successful appointment from beginning to end.I now have to wait a week whilst my new product is manufactured. A very sucessful and professional consultation. Thanks

Antwort von Countrywide Hearing
kept me updated from start to finish…
kept me updated from start to finish got exactly same hearing aids i had lost did not wait to long would highly recommend did their best to make sure was not with out aids to long

Antwort von Countrywide Hearing
Excellent prompt and efficent company

Antwort von Countrywide Hearing
Excellent service
I am very pleased with the speed and quality of service of replacing my lost hearing aid - both contact with the office in arranging today’s visit and the testing and setting my hearing aids have all been very professionally handled. A big thank you to Brandon in organising the visit and to Edward for his in depth audiology visit. Andy Hunt.

Antwort von Countrywide Hearing
Claim
My contact was Brandon and he was a friendly, efficient representative of
Countrywide hearing. My claim was dealt with so quickly. I have no hesitation.in recommending this company

Antwort von Countrywide Hearing
Constantin Kavadias of Homecare. In Safe Hands…
Constantin Kavadias of Homecare HearingLtd.
was outstanding.He was punctual,polite,caring and very understanding when I explained I had lost my hearing aids.He was efficient and very professional.
It was a quick and pleasant experience and also received my replacement hearing aids.

Antwort von Countrywide Hearing
I lost one of my hearing aids
I lost one of my hearing aids, so raised a claim with my home insurance company. My insurers referred me to Countrywide Hearing who have been brilliant. Thanks to Nial and Lauren who talked me through the process and made the arrangements for my replacement aids and home appointment. Dave my audiologist arrived on time on the day of my appointment, and very quickly tested my hearing and fitted my replacement aids expertly. Thank you all at Countrywide Hearing.

Antwort von Countrywide Hearing
Superb service
Countrywide provided an excellent service. The communication was first class and the audiologist was very good and prompt. All sorted in a few days. I can’t thank countrywide enough for all they have done. My hearing aids are wonderful.

Antwort von Countrywide Hearing
First Class
I used this company following an insurance claim and from the very start of the process through to the initial consultation, to the audiologist appointment at home to test and fit the new hearing aid the service was second to none. Very understanding and caring with my elderly mum, loaned her temp hearing aids which was great. Came back straight away when adjustments were needed. First class service highly recommended.

Antwort von Countrywide Hearing
It was so easy and quick and your…
It was so easy and quick and your representative was so helpful and easy to talk to.

Antwort von Countrywide Hearing
Prompt, excellent service.
Prompt service following an insurance claim; from the initial consultation, to the audiologist appointment at home to test and fit the new hearing aid. Mohammed was very caring and respectful of my elderly relative. He also cleaned and paired the old hearing aid to match the new one and even informed us of apps and extra fitments that we could use to aid with the maintenance and care of the hearing aids, which our initial supplier failed to tell us! We were very impressed by the overall service we received from Countrywide Hearing.

Antwort von Countrywide Hearing
Excellent visit.
Had a visit from Ian the audiologist from Slater Audiology yesterday .
Ian was very competent and after a hearing test my new hearing aid was fitted and is excellent.

Antwort von Countrywide Hearing
it was very suitable having home visit

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Helpful and efficient and reassuring
Helpful and efficient and reassuring. Appointed audiologist excellent. Made recovery from losing a hearing aid as painless as possible

Antwort von Countrywide Hearing
Worried about after care and product knowledge
It was good that the audiologist visited my home and he was a very friendly man.
However I am expecting a ' like for like ' replacement and currently that has not been achieved. Countrywide promised I would get that , which my previous provider( The Hearing Centre had agreed to) The hearing aids I have been given appear to have no program for tinnitus, which I had with the other hearing aids. The audiologist said tinnitus programs were uncommon. This is not what I was led to believe previously. He is going to find more information for me.
I was not confident he really was fully up to date with my hearing aids and I worry he was more interested in handing them over giving basic instructions and leaving. This was what I was warned might happen with a ' online provider
Currently I am not sure I will get the after care I got from my previous provider and i am concerned I might have made the wrong choice in going with Countrywide

Antwort von Countrywide Hearing
Outstanding and friendly service
I was helping an elderly lady claim for a lost hearing aid. Niall could not have been more helpful and pleasant. I was extremely impressed with this company; they responded quickly and professionally and offer a fantastic service.
Other insurance companies would have much to learn from Countrywide Hearing!

Antwort von Countrywide Hearing
Sounds delightful are just that!
Very impressed with Rita of ‘Sounds delightful’ . She gave me a thorough hearing test and examination. She explained the procedure well and I felt a very valued customer. She was able to answer all of my questions and made sure I understood. I just felt she really cared. A lovely friend lady and I can’t thank her enough for such an excellent service.

Antwort von Countrywide Hearing
Hearing Aids Setup
The lady who came to our house was very professional explained what she was doing set the app up tested my wife's hearing and adjusted the hearing aids to suit. Would definitely recommend

Antwort von Countrywide Hearing
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