Cophall Park & Ride Gatwick Bewertungen 

2.971
TrustScore 4.5 von 5

4,6

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Das sagen Bewerter

Bewertet mit 4 von 5 Sternen

Competitive pricing. Transport to the terminals is regular - though we have noticed that the top rack of the luggage hold can be a tad in-accessible as you are asked to lift your, what could be, lar... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Honestly could not fault this service. From start to finish, it was the most stressful free experience and very reasonably priced. As soon as we arrived, we hopped on the bus and on our return from th... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I have been parking at cophall for years. If I have hat to change any of my bookings for what ever reason it's been done without any problems. Once you have arrived it's so easy to book your vehicle... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Had another good visit to Cophall Farm - service as excellent as normal with really friendly staff. On my return bus was there within 15 mins of calling. When using Gatwick i would not use anyone else... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Fahrzeug & Transport

Vom Unternehmen geschrieben

Cophall Parking Gatwick has over 30 years of experience providing Park and Ride services for Gatwick Airport. With our close proximity to the airport and our frequent bus transfers, Cophall Parking is the regarded by many as the most convenient Park and Ride service at Gatwick. Our 2000 space Car Park bears the prestigious Park Mark Award and is police checked for safety and security.


Kontaktinformationen

4,6

Hervorragend

TrustScore 4.5 von 5

2971 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

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4,6

Alle Bewertungen

(2.971)

1.297 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

A straightforward experience

A straightforward experience. A good website that made booking easy, a location near enough to the airport, good staff, a quick shuttle bus and an easy collection process upon return.
I will be using them in again in the future.

17. Juni 2026
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Antwort von Cophall Park & Ride Gatwick

We are so pleased to hear you had such a straightforward and positive experience with us! It's wonderful to know our website, staff, shuttle, and collection process all contributed to your satisfaction. We look forward to welcoming you back in the future.

Cophall Park & Ride Gatwick

Bewertet mit 5 von 5 Sternen

Holiday Parking

Seamless parking experience at Gatwick as usual, at a reasonable price

5. Juli 2026
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Antwort von Cophall Park & Ride Gatwick

We're delighted to hear that you consistently have a seamless parking experience at Gatwick and find our prices reasonable. Thank you for your positive feedback!

Cophall Park & Ride Gatwick

Bewertet mit 5 von 5 Sternen

Quick

Quick, simple check in, staff really polite and helpful, easy to use throughout check in and collection from the airport. First class service, thankyou

30. Juli 2026
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Antwort von Cophall Park & Ride Gatwick

We're so glad to hear that your check-in was quick and simple, and that our staff were polite and helpful. It's wonderful to know you found our service first-class!

Cophall Park & Ride Gatwick

Bewertet mit 5 von 5 Sternen

Only place we ever use quick easy and…

Only place we ever use quick easy and very efficient

30. Juli 2026
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Antwort von Cophall Park & Ride Gatwick

We're delighted to hear that you consistently find our service quick, easy, and very efficient. Thank you for your continued loyalty and wonderful feedback!

Cophall Park & Ride Gatwick

Bewertet mit 5 von 5 Sternen

Simple and easy to book.

Simple and easy to book.

30. Juli 2026
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Antwort von Cophall Park & Ride Gatwick

We are so pleased to hear that our booking process was simple and easy for you. We truly appreciate your positive feedback!

Cophall Park & Ride Gatwick

Bewertet mit 5 von 5 Sternen

Really helpful staff

Really helpful staff, friendly, and supportive, the service is really helpful and easy to use and they give you all the information you need and if anything should change a direct contact number or email. Easy to book and easy to arrange and a bus route directly to your terminal no fuss at all really convenient. I have used them 3 times now and will continue to do so.

29. Juli 2026
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Antwort von Cophall Park & Ride Gatwick

We are delighted to hear about your positive experiences with us! It's wonderful to know that our staff's helpfulness, the ease of our service, and the convenience of our booking and transport options have made your trips stress-free. We truly appreciate your continued loyalty and kind words.

Cophall Park & Ride Gatwick

Bewertet mit 5 von 5 Sternen

Excellent service

Excellent service, bus reliable and frequent, car in safe hands

8. Juli 2026
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Antwort von Cophall Park & Ride Gatwick

We're delighted to hear that you experienced excellent service and found our bus reliable and frequent. We're also pleased that you felt your car was in safe hands.

Cophall Park & Ride Gatwick

Bewertet mit 5 von 5 Sternen

Always easy to book on website ,good…

Always easy to book on website ,good price,very helpful staff .

28. Juli 2026
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Antwort von Cophall Park & Ride Gatwick

We are delighted to hear that you found our booking process easy, our prices good, and our staff very helpful. Thank you for your wonderful feedback!

Cophall Park & Ride Gatwick

Bewertet mit 5 von 5 Sternen

Good place to park and good service

Good place to park and good service

28. Juli 2026
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Antwort von Cophall Park & Ride Gatwick

We're delighted to hear that you had a good experience with our parking and service. Thank you for your positive feedback; we truly appreciate it.

Cophall Park & Ride Gatwick

Bewertet mit 2 von 5 Sternen

Came to pick up my car

Came to pick up my car. The office had a strong stench of weed. It looked like there was Only one member of staff on site. My key wasn’t in the office. The man behind the counter told me he’d deal with the other customers and then “grab my key”
I was first in the office but last out.

Update - Received a satisfactory response.

28. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von Cophall Park & Ride Gatwick

Thank you for your feedback.

We're sorry to hear that your return experience did not meet your expectations.

Having reviewed your booking and our CCTV, we noted that your booking was made with a return flight due to land at 02:50, however you arrived back at our reception at approximately 00:44, more than two hours earlier than expected. As a result, your vehicle had not yet been prepared for collection. We also cannot find a record of a collection call being made, which would normally alert us that you had returned early.

Once you arrived, your key was retrieved as quickly as possible, and our records show you waited approximately five minutes.

Regarding your comments about the smell in reception, we have investigated this internally. All members of staff on duty that evening are non-smokers, and with a busy reception area and customers coming and going, any odour would not have originated from our team.

Finally, at the time you entered reception, one member of staff was temporarily away from the desk. This has been confirmed by our CCTV, which is why only one colleague was available to assist customers for a short period.

Many Thanks,

Cophall Park & Ride Gatwick

Bewertet mit 5 von 5 Sternen

High recommended *****

We have been using Cophall Park & Ride for some time now and are always really happy with the service they provide. Would highly recommend.

19. Juli 2026
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Antwort von Cophall Park & Ride Gatwick

We're delighted to hear that you've consistently been happy with our service over time. Thank you for your high recommendation!

Cophall Park & Ride Gatwick

Bewertet mit 5 von 5 Sternen

Friendly team

Friendly team, prompt bus pick up even in the early hours.

27. Juli 2026
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Antwort von Cophall Park & Ride Gatwick

We're so glad to hear our team provided prompt and friendly service, even early in the morning!

Cophall Park & Ride Gatwick

Bewertet mit 5 von 5 Sternen

Well organised and easy to book

Well organised and easy to book , we have used Cophall for years and never had a problem.

27. Juli 2026
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Antwort von Cophall Park & Ride Gatwick

We're so pleased to hear that you find our service well-organized and easy to book. Thank you for your many years of loyalty and for consistently choosing us!

Cophall Park & Ride Gatwick

Bewertet mit 5 von 5 Sternen

I always use this carparking when I fly…

I always use this carparking when I fly from Gatwick never had a problem

20. Juli 2026
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Antwort von Cophall Park & Ride Gatwick

We're so pleased to hear that you consistently have a problem-free experience when you choose our car parking for your flights from Gatwick. Thank you for your continued trust!

Cophall Park & Ride Gatwick

Bewertet mit 3 von 5 Sternen

Booked as per normal via login

Booked as per normal via login but came up as card failure. However booking went through and confirmation sent. Had to call to double check. All ok, but not as clear cut as usual. Helped by a lovely lady called Brook.

27. Juli 2026
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Antwort von Cophall Park & Ride Gatwick

We appreciate you bringing this booking issue to our attention. We are glad our team could assist you and we will investigate the card failure notification to ensure a smoother process for future bookings.

Cophall Park & Ride Gatwick

Bewertet mit 5 von 5 Sternen

Very organised and staff pleasant

Very organised and staff pleasant. Everything went like clockwork. Pick up was very quick. All very good.

26. Juli 2026
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Antwort von Cophall Park & Ride Gatwick

We're so pleased to hear that everything was well-organized and that our staff were pleasant. It's wonderful to know that your experience went smoothly, including a quick pick-up!

Cophall Park & Ride Gatwick

Bewertet mit 5 von 5 Sternen

Straight forward

Straight forward, No hassle and organised.

26. Juli 2026
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Antwort von Cophall Park & Ride Gatwick

We are so pleased to hear that your experience with us was straightforward, hassle-free, and well-organized. Thank you for your kind words!

Cophall Park & Ride Gatwick

Bewertet mit 4 von 5 Sternen

All very smooth

All very smooth. Thanks

25. Juli 2026
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Antwort von Cophall Park & Ride Gatwick

We're happy to hear that everything was smooth for you. Thank you for your positive feedback!

Cophall Park & Ride Gatwick

Bewertet mit 5 von 5 Sternen

Another great experience easy to book…

Another great experience easy to book in, great customer service, quick transfer and pick always use Cophall parking.

25. Juli 2026
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Antwort von Cophall Park & Ride Gatwick

We are so glad to hear you had another great experience with our easy booking, excellent customer service, and quick transfers. We truly appreciate your continued loyalty!

Cophall Park & Ride Gatwick

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