Compass Fostering Bewertungen 116

TrustScore 4 von 5

3,9

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Choosing to foster with Compass has been one of the best decisions we’ve made. From the very beginning, the support has been incredible. Our supervising social worker is always at the end of the... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Compass is a lovely company to work for on our experience, it really helps when you find the right social worker to support you. Compass has a straight forward system to use for note recording and eva... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

We’ve been fostering with Compass for nearly 8 years and had no experience previously. We have 2 children in our care, long term. Compass offer a fantastic wide range of training which can be tailored... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

Despite reassurances from Compass that people only get turned down if there is something ‘very severely wrong’ We have been turned down but cannot be told what has been said against us. Impossible... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Kinderbetreuungsagentur

Vom Unternehmen geschrieben

Compass Fostering is a leading and respected independent fostering agency in the UK. We have been recruiting and training foster carers for over a decade, and pride ourselves in delivering the highest standard of support for our carers.


Kontaktinformationen

3,9

Gut

TrustScore 4 von 5

116 Bewertungen

5 Sterne
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1 Stern

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Bewertet mit 1 von 5 Sternen

Left heartbroken

After going through an awful lot, including medicals and meetings. Making changes to our familys routine ready to welcome,love and support any child we were lucky to care for and a panel date being set. We were then told we couldn't continue to due to our spare room possibly being needed in the future by one of our children (not the case) a mistake on their part that they over looked. I was heart broken and my children too. It's such a Shame that people can be put through all this and left heart broken because someone can't do their job properly. There was no discussions we were just cut off. There are so many children in need of a caring, loving and stable family life that we are desperate to offer that will go without and compass weren't bothered in making it work.

24. Dezember 2021
Bewertung ohne vorherige Einladung
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Antwort von Compass Fostering

Hi Michelle,

We're really sorry to hear your experience of Compass hasn't been positive. I have passed your feedback onto the team and will ensure someone contacts you to discuss this in more detail.

Kind regards,
Compass Fostering

Bewertet mit 3 von 5 Sternen

None of your reviews talk about their…

None of your reviews talk about their actual fostering experiences with your company so having filled in an application form it is tricky to assess your company compared with others!! I did receive a call from your company today but your company spokesperson sounded as if she was sitting in a call centre which I did find a little off putting?! I will however press on unless I have reason not to?!

16. Dezember 2021
Bewertung ohne vorherige Einladung
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Antwort von Compass Fostering

Hi Jenni,
Thanks so much for taking the time to leave us a review. We are glad to hear that one of our team got in touch but we apologise if the background noise was a little busy!

Your local recruitment officer is based in an open plan office with other teams near them. We can be a talkative bunch, sorry if it was too loud! We are happy that you've chosen to apply with us, and we are looking forward to the future!

Kind regards,
Compass Fostering

Bewertet mit 5 von 5 Sternen

Great company

Great company, child orientated with attention to detail and focus on welfare.

22. November 2021
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Antwort von Compass Fostering

Hello!
Thanks so much for taking the time to leave us a review. We're thrilled to be known as child-orientated while thinking about every young person's safety.
All the best,
Compass Fostering

Bewertet mit 5 von 5 Sternen

I was made to feel at ease from day one…

I was made to feel at ease from day one and worked with a lovely social worker. All staff were friendly and very professional. The three day training course was outstanding and very enjoyable.

18. November 2021
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Antwort von Compass Fostering

Hi Emma,
Thank you for taking the time to leave us a review! We're thrilled to hear that you've had a positive experience with us. We'll be sure to feedback to our team that puts on the training!

Wishing you all the best for your future in fostering and we'll be here with support if you need us!

-Compass

Bewertet mit 5 von 5 Sternen

We found the processes really helped…

We found the processes really helped us to understand our own life experiences and how we can use them to help others

18. November 2021
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Antwort von Compass Fostering

Hi Vicky,
Very glad to hear that you've had a positive assessment and that the process was a good learning experience for you! We're wishing you all the best for your future in fostering, please get in touch with us any time!

Best,
Compass Fostering

Bewertet mit 1 von 5 Sternen

Disgraceful service

Made contact as interested in fostering. Had an initial visit and my details were taken to assess next stage. I never heard another word. I tried several times to contact the office not no one returned my calls. I'm really not sure this organisation legitimate. Disgraceful service considering people genuinely want to help support young people. I wouldn't recommend Compass Fostering.

2. November 2021
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Antwort von Compass Fostering

Hi Helen,

We are so sorry to hear you haven't had a positive experience with Compass Fostering. Unfortunately there isn't enough information in your review for us to contact you directly. We would love the opportunity to discuss this further with you, please could you send an email to carer.enquiries@compassfostering.com with 'Trustpilot' in the subject line.

Many thanks,
Compass Fostering

Bewertet mit 5 von 5 Sternen

I applied to be a foster carer through Compass

I applied to be a foster carer through Compass, the whole application was thorough and emotional in parts, i have now been approved, it has been a pleasure going through this process with them. I would recommend them to anyone who is starting their fostering journey.

29. September 2021
Bewertung ohne vorherige Einladung
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Antwort von Compass Fostering

Hi Lea,
Thanks so much for taking the time for leaving us a review. We're so glad to hear that you'd had a positive experience with us and congratulations on being approved! We're wishing you all the best on your fostering journey and we'll be here with support for you.
All the best,
Compass Fostering

Bewertet mit 1 von 5 Sternen

Not impressed.

Very poor experience.

My wife and I spent months jumping through hoops for these people but were concerned throughout with regards to their general lack of experience and professionalism.

The fact our assigned social worker had no experience with either fostering or children; and had spent most of the application process absent from work on sick leave was a huge red flag.

We were without explanation, contact, questions, 'ghosted' by this agency, no email, no letter, nothing.

When pressed they eventually provided a ridiculously cursory excuse, via email, with no feedback what so ever and no interpersonal contact, as to the fact they had rejected our application because I was apparently apprehensive about the process.

If this is how they treat human adults then I dread to think how little consideration is taken over actual helpless children.

It's absolutely no wonder there is a shortage of foster carers when one agency controls it all. One agency with one interest, money.

10. September 2021
Bewertung ohne vorherige Einladung
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Antwort von Compass Fostering

Good afternoon,

We are so sorry to hear you haven't had a positive experience with Compass Fostering. Unfortunately there isn't enough information in your review for us to contact you directly. We would like the opportunity to discuss this further with you, please could you send an email to carer.enquiries@compassfostering.com with 'Trustpilot' in the subject line.

Many thanks,
Compass Fostering

Bewertet mit 5 von 5 Sternen

The process takes many months and is…

The process takes many months and is extremely thorough, as it should be. Our SW that assessed us was amazing and so supportive. We really enjoyed the experience. We now are putting all that we learnt into practice.

17. August 2021
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Antwort von Compass Fostering

Hi Mrs Seymour,

Thanks for taking the time to leave us a review. We are pleased to hear that you felt supported through what is absolutely a thorough process! We are always trying to find ways to make it as easy as possible.

Kind regards,
Compass Fostering

Bewertet mit 5 von 5 Sternen

Very Supportive

The process takes several months, as it would with any agency and could be considered quite intrusive, but again, it is to be expected with such a process.
We found that Compass were very supportive and helpful throughout the whole process, will answer any questions, and advise wherever needed to make the process as easy as possible

19. Juli 2021
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Antwort von Compass Fostering

Hi Deborah,
Thanks for taking the time to leave us a review. We are pleased to hear that you felt supported by us throughout the process. We are always trying to find ways to make it as easy as possible.

Kind regards,
Compass Fostering

Bewertet mit 5 von 5 Sternen

A long process.

A long process and very thorough but, it has to be. On the whole it was good and now I'm looking after a great little guy.

19. Juli 2021
Bewertung ohne vorherige Einladung
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Antwort von Compass Fostering

Hi Garry,
Thank you for taking the time to leave us a review. We are glad to hear that you've had a positive experience with us and it's fantastic that you are currently looking after a foster child!
Many thanks, Compass

Bewertet mit 5 von 5 Sternen

Just starting our journey!

We’re just starting out on our fostering career as newly approved carers and both very excited. So far Compass have been fantastic and everyone is so friendly and helpful. We get a really good feeling about the support given to carers and all the training available. We can’t wait to start our journey with our new Compass family!

9. Juli 2021
Bewertung ohne vorherige Einladung
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Antwort von Compass Fostering

Good afternoon!
Thanks very much for taking the time to leave us a review. We are so glad that you have had a positive experience with us! Congratulations on becoming newly approved and we wish you all the best for your amazing future! We'll be here with support and guidance for you any time.

All the best- Compass

Bewertet mit 5 von 5 Sternen

We could definitely recommend Compass

All the staff at Compass made it an enjoyable process, obviously it did feel a little intrusive at times, but that’s to be expected. We would recommend anyone wishing to foster to choose Compass.

8. Juni 2021
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Antwort von Compass Fostering

Hi Denise,

Thank you for your review.

We are really pleased to hear the you've had a good experience with us! Wishing you all the best for your fostering journey!

Kind regards,
Compass Fostering

Bewertet mit 5 von 5 Sternen

Compass have been absolutely incredible…

Compass have been absolutely incredible throughout my whole application and assessment process and continue to support me now with any referrals and training.
Every person I have dealt with throughout my time with compass has been warm and friendly, open and transparent and always on hand to help or answer questions.
I feel 100% supported and valued in my carer role

12. Mai 2021
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Antwort von Compass Fostering

Hi Jenni,
Thank you for taking the time to leave us a review! We're thrilled to hear that you've had a positive experience with us. We pride ourselves on having open and friendly staff (if we do say so ourselves)! You're making a brilliant difference, so we're glad we're able to make you feel valued.

Many thanks,
Compass Fostering

Bewertet mit 5 von 5 Sternen

Good experience

Good experience. Everyone has been very helpful and supportive through my fostering application process.

12. Mai 2021
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Antwort von Compass Fostering

Hi Yasmin,

Thank you for taking the time to leave us a review. We're delighted to hear that you've had a good experience with us throughout your assessment. We'll continue to support you 24/7!

All the best,
Compass Fostering

Bewertet mit 5 von 5 Sternen

The whole experience of the assessment…

The whole experience of the assessment has been very positive and we think due to the wonderful assessor we had it made this invasive process easier, our form F assessor was Claire Connors she constantly gave us useful resources, explained the ups and downs of fostering, but also gave us lots of encouragement. We are eternally grateful for claires endless patience and belief. Every compass staff member we have spoken to on the telephone or virtually has answered every enquiry we have made in a pleasant manner and very helpful and all of them have come across as friendly, warm and welcoming and we thank you for this.

8. Mai 2021
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Antwort von Compass Fostering

Hi Amanda & Chris,

Thanks for your review. We are delighted to hear that we were able to support you through your assessment process, we will be sure to feed this back to the social work and recuitment teams! We wish you the best of luck through the rest of your fostering journey.

Kind regards,
Compass Fostering

Bewertet mit 4 von 5 Sternen

We have just been confirmed as foster…

We have just been confirmed as foster carers, but not yet had a child placement. Throughout the application process, we found compass to be supportive, friendly, and very detailed in their processes.

5. Mai 2021
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Antwort von Compass Fostering

Hi Susan,

Thank you for the review. We will be sure to pass your positive feedback to our carer recruitment team.

Kind regards,
Compass Fostering

Bewertet mit 5 von 5 Sternen

Good communication

Good communication, access to interesting articles and good training.

5. Mai 2021
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Antwort von Compass Fostering

Hi Mr Benison,

Thank you for the review. We are pleased to hear you've happy with the communication, articles and training throughout the assessment process.

Kind regards,
Compass Fostering

Bewertet mit 5 von 5 Sternen

following up on my previous…

following up on my previous review,compass got in touch within 24hours and checked our file to say that there had been a misunderstanding regarding our application since then they have been amazing all information forwarded to us,very impressed with service recieved,i now have confidence in this agency and look forward to starting our journey,once again thank you lauren and the team 10/10

21. April 2021
Bewertung ohne vorherige Einladung
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Antwort von Compass Fostering

Hi John,

Thanks so much for taking the time to leave a follow up review.

We are pleased to hear the team was able to resolve your initial concerns in a timely manner. Please don't hesitate to get in touch if you have any further worries.

Kind regards,
Compass Fostering

Bewertet mit 5 von 5 Sternen

We are excited to get started after…

We are excited to get started after getting through the assessment process which did take a while but was so worth it! Compass were very supportive and answered all of our questions no matter how stupid they may have been.

13. April 2021
Bewertung ohne vorherige Einladung
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Antwort von Compass Fostering

Hi Paula,

Thank you for your review.

We are really pleased to hear the assessment process went well for you and are excited for you to get started!

Kind regards,
Compass Fostering

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