Coffee Beanery Bewertungen 

372
•
TrustScore 3.5 von 5

3,3

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Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

I placed order on 12 June 2026 for a Mahlkönig EK43 grinder and an AeroPress Go. I still haven’t received the products or my money back. I’ve made repeated attempts to resolve this by phone and... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I've ordered a couple of times now and the quality has been consistently good. The coffee tastes fresh, smooth and full of flavour without being too strong. Everything arrives properly packed and i... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Coffee Beanery really delivers when it comes to quality and consistency, the beans arrived fresh and well packed, and the flavour has been rich and smooth every time I've brewed a cup. Delivery was pr... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 3 von 5 Sternen

Pretty ordinary service. Placed an order of some items after getting a refund from another well promoted coffee related seller who pretty much had the same problem. Items were shown as in stock,... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Kaffeemaschinenlieferant

Informationen, die aus verschiedenen externen Quellen stammen

Coffee Machines - Buy Coffee Beans - Home Coffee Grinders - Automatic Coffee Machines - Home Espresso Coffee Maker - Coffee Beanery Sydney - 1300 94 14 45


Kontaktinformationen

3,3

Akzeptabel

TrustScore 3.5 von 5

372 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 62 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 2 Wochen

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

3,3

Alle Bewertungen

(372)

94 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Good Coffee Maker

Purchased an automatic coffee machine recently and it has been easy to use every single day without any problems.

19. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von Coffee Beanery

Thank you for your honest review, very much appreciated .

Bewertet mit 5 von 5 Sternen

Great coffee machine range

Really impressed with the range of automatic coffee machines available, plus the helpful product information that made comparing features much easier before purchasing online.

17. Juni 2026
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Antwort von Coffee Beanery

Thank you for your honest review, very much appreciated .

Bewertet mit 5 von 5 Sternen

Coffee Beanery had one of the better selections

Coffee Beanery had one of the better selections of espresso machines I found online, especially for home setups and office use. I also likes being able to add beans and accessories together in one order.

Everything arrived properly packed, worked exactly as expected, and has made daily coffee preparation far more enjoyable.

16. Juni 2026
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Antwort von Coffee Beanery

Thank you for your honest review, very much appreciated .

Bewertet mit 4 von 5 Sternen

Excellent machine selection

Excellent machine selection, fair pricing, and fast dispatch from Sydney warehouse.

16. Juni 2026
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Antwort von Coffee Beanery

Thank you for your honest review, very much appreciated .

Bewertet mit 5 von 5 Sternen

Fresh beans

Fresh beans, smooth crema, and surprisingly quick delivery across Australia.

9. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von Coffee Beanery

Thank you for your honest review, very much appreciated .

Bewertet mit 4 von 5 Sternen

Quality Beans

Picked up beans and accessories together, and the quality felt much better compared with previous online coffee purchases I've made from other Australian retailers before.

3. Juni 2026
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Antwort von Coffee Beanery

Thank you for your honest review, very much appreciated .

Bewertet mit 5 von 5 Sternen

Fresh Beans and Smooth Experience

The website was simple to navigate and had plenty of useful information about grinders, machines, and coffee blends. I ordered beans for espresso brewing and was impressed by the freshness and balanced flavour.

Shipping was reasonably quick, and the packaging kept everything secure during delivery without damage.

19. Mai 2026
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Antwort von Coffee Beanery

Thank you for your honest review, very much appreciated .

Bewertet mit 5 von 5 Sternen

Coffee Beanery had competitive pricing…

Coffee Beanery had competitive pricing on brewing equipment, and delivery was faster than expected considering the size of the machine I ordered recently for home.

19. Mai 2026
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Antwort von Coffee Beanery

Thank you for your honest review, very much appreciated .

Bewertet mit 1 von 5 Sternen

This is a scam-please avoid

This is a scam-please avoid. Refusing to refund me by using chargeback excuse, which is not permitted after a month, but this is after stalling me by saying the product is on back order. These people should be ashamed of themselves. I have reported to govt agencies etc etc. I believe other positive reviews are fake and posted by the company and I have alerted TrustPilot to this.

3. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von Coffee Beanery

Hi Carlo, All as were asking is for you to request a charge back from your bank ,as were unable to access the card gateway dashboard we used to use to do the refund .
Its completely untrue what your bank has advised ,they and all banks are regulated and must have a policy that your covered for a minimum of 180 days for your protection.
We suggest you re contact your bank submit the charge back and the funds will be back in your account generally in 5 to 7 days .

Also we and all online businesses have policy of refunding by the way the original payment was made to protect our industry from customers asking for a cash refund then doing a charge back and holding the funds ,in other words we were getting scammed ,certainly not what your saying .
Have a great day.

Bewertet mit 5 von 5 Sternen

Excellent coffee and reliable service

Coffee Beanery offers a strong selection of coffee machines and freshly roasted beans, and everything I ordered arrived securely packed and exactly as described on their website.

19. Mai 2026
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Antwort von Coffee Beanery

Thank you for your honest review, very much appreciated .

Bewertet mit 1 von 5 Sternen

BEWARE - SCAM

BEWARE - do not purchase from this company!!
I’ve made multiples attempts for them to refund a bar fridge I purchased in November which has never been delivered. I spoke to them over the phone and they confirmed they had the product in stock and convinced me to pay via bank transfer for a discount prior to the purchase. After multiple follow ups over many months, sent in endless loops saying my emails would be ‘passed onto accounts’ I engaged with Fair Trading NSW.
They had advised that there was an issue with their bank account and they would refund once sorted, however they have stopped responding now to Fair Trading.

Avoid at all costs.

1. November 2025
Bewertung ohne vorherige Einladung
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Antwort von Coffee Beanery

Yes Sascha, FT NSW is well aware of the circumstances,as we have been keeping them informed.As soon as we have more information we will be in touch .

Bewertet mit 1 von 5 Sternen

BEWARE

BEWARE! Do not purchase from this company.

Very similar story to the other one star reviews.

Purchased a bar fridge after they called and offered to remove delivery and discounted the price. They then took a long time to deliver. When I contacted them to obtain an ETA, no response via phone or email.

Only when I contacted my bank to commence a charge back did I get an email. They then claimed they had refunded my money and showed me a fake invoice detailing it had been refunded. Each time I responded to advise the funds hadn't arrived, they told me to check with my bank.

Still waiting to get my money back...

10. März 2026
Bewertung ohne vorherige Einladung
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Antwort von Coffee Beanery

Hi Kea,

As previously advised

Hi Kea,
The funds have been debited to our account,the document hereunder is proof our previous card gateway has initiated the payment to your bank .
Just simply contact your bank and they will verify that.
There’s nothing more we can do .
The document isn't fake ,its clearly a genuine advise from Pin Payments a major Credit Card Gateway.


Kea Levison has disputed a charge you made to their card
We've received notification from your customer's bank that the following transaction is being disputed by your customer. You now need to:
1.
Login to your dashboard to view the dispute information.
2.
Decide whether you want to accept or challenge the dispute by May 18, 2026.
Dispute reported on
April 27, 2026
Amount
$1,049.00 AUD
Cardholder name
Kea Levison
Charge description
Coffee Beanery - Order #95985
Charge token
ch_56zdjcP-p80jKlUcYI7VvA
Reason for dispute
General
Action required by
May 18, 2026 (20 days left)
View dispute in dashboard

Tell your bank to contact them directly .
support@pinpayments.com

Bewertet mit 5 von 5 Sternen

Good Coffee Tastes Fresh

I've ordered a couple of times now and the quality has been consistently good. The coffee tastes fresh, smooth and full of flavour without being too strong.

Everything arrives properly packed and in great condition. It's become one of my regular choices for both home and work coffee supplies.

5. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von Coffee Beanery

Thank you for your honest review, very much appreciated .

Bewertet mit 4 von 5 Sternen

Coffee Beanery has a great range of beans

Coffee Beanery has a great range of beans and brewing gear, and everything arrived well packed and exactly as shown online. The quality was really good overall, although one of the blends was a bit milder than I expected. Still very happy with the experience and would order again.

6. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von Coffee Beanery

Thank you for your honest review, very much appreciated .

Bewertet mit 5 von 5 Sternen

Coffee Beanery really delivers when it…

Coffee Beanery really delivers when it comes to quality and consistency, the beans arrived fresh and well packed, and the flavour has been rich and smooth every time I've brewed a cup. Delivery was prompt, and the ordering process was simple and easy to follow without any issues. This is my 2nd time order.

5. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von Coffee Beanery

Thank you for your honest review, very much appreciated .

Bewertet mit 4 von 5 Sternen

Ordered beans and a coffee grinder

Ordered beans and a coffee grinder, both quality items and easy to use. They've already made my morning coffee routine much better. Delivery was a bit delayed, but overall I'm satisfied.

5. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von Coffee Beanery

Thank you for your honest review, very much appreciated .

Bewertet mit 5 von 5 Sternen

Coffee Beanery has quickly become my…

Coffee Beanery has quickly become my go-to for beans, always fresh and full of flavour, with consistent quality that makes a noticeable difference in my daily coffee routine.

5. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von Coffee Beanery

Thank you for your honest review, very much appreciated .

Bewertet mit 1 von 5 Sternen

Be warned and aware!

BUYER BEWARE!! I do not recommend any purchase from this company, they are dishonest. All the negative reviews are likely to be true given my experience. They will take your order and money online, provide fake or fraudulent delivery confirmation and the goods will most likely never arrive despite being informed via email it is always only another 2 weeks away. In frustration when I requested a refund I was advised that their Credit Card Gateway has changed, they no longer had access to that dashboard and they were unable to process a refund, but advised me to arrange a charge back with my own bank. My bank advised that this was not a legitimate reason to refuse a refund of funds. They are very professional scammers. WARNING! DO YOUR SELF A FAVOUR AND DO YOUR OWN DUE DILIGENCE WITH ANY ONLINE COMPANY LIKE THIS BEFORE COMMITTING TO PURCHASE!
IT COULD SAVE YOU FROM LOSING A LOT OF MONEY!!

12. März 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Scammed Again

Another person who should have read these reviews, but didn't and has been scammed. Ordered a bar fridge and for over 2 months was told it was coming, but delayed. Gave up and asked for a refund and was told their payment gateway has changed so they couldn't do it, I had to get my bank to fight for it. How the NSW government lets this company operate when they themselves know they are scammers.

19. März 2026
Bewertung ohne vorherige Einladung
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Antwort von Coffee Beanery

Hi Rob, AS you well know you haven't been scammed by us at all ,as weve told you in the email hereunder you paid by card ,just get a charge back at your bank .
Accounts have advised that as you paid via Credit Card , you will have to arrange with your bank a charge back as we recently changed our Credit Card Gateway so we no longer have access to that dashboard to do the refund for you.

T/Cs Please note: When a refund is granted, we will only refund the original purchase price via the previous method of payment indicated on the receipt. Accounts usually process a refund within 7 to 10 business days

Also you should be aware of the reason we and all online businesses only refund via the card system when paid by card ,the reason that was we and other companies were being scammed online when a customer would place an order then request a refund by direct payment which we would do, then they claim a charge back get paid and we would left chasing them .
They would then disappear.

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