Contacted checkmyfile to ask for my partners details to be deleted as he had passed away. Replied very quickly, and within 24 hours everything was sorted :) Wish big companies dealt with berea... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Excellent, quick, service. I had to contact them directly and Lauren couldn't have been more kind or helpful. It's also brilliant that they cover all three credit report agencies. Definitely recommend... Mehr ansehen
Unternehmen hat geantwortet
Brilliant website when urgently needed to view my credit report. Checkmyfile covers all three main UK Credit Report Agencies in one place and the site was really easy to navigate showing my credit sc... Mehr ansehen
Unternehmen hat geantwortet
This is by far the simplest and clearest credit rating system I've used - it is remarkably quick to generate the report I neeeded, download and send to my financier. Can't praise enough!
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
The most detailed credit report you can get.
Kontaktinformationen
20-21 Lemon Street, TR1 2LS, Truro, Vereinigtes Königreich
- help@checkmyfile.com
- www.checkmyfile.com
4,6
Hervorragend
6372 Bewertungen
Hat 98 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Danny jake and will we’re very…
Danny jake and will we’re very professional I was kept in the loop the whole way throw I hope this gets highlited to the my case was Tony chaplin thanks you for you professionalism credit to your employers
5. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Checkmyfile
Hi Tony,
Thank you so much for your kind words, and especially for highlighting the support you received from our team members Danny, Jake and Will.
We're really pleased to hear you felt well supported and kept in the loop throughout your case. Your feedback means a lot to us, and to our Customer Care team!
If you need any further assistance with your credit report, please don’t hesitate to get in touch.
Kind Regards,
Amy
Checkmyfile
Antwort von Checkmyfile
Hi,
Thank you so much for your kind feedback – we’re really pleased to hear you found our service helpful!
We care deeply about delivering a great product and helpful support, so it’s wonderful to know that this came across during your experience with us. If you ever need anything in the future, our team will always be here and happy to help.
All the best,
Amy
Checkmyfile
Extremely Shady, Avoid this Company
Avoid this company. They deceptively charged me £15 for a subscription I never intentionally signed up for, with absolutely no clear warning or follow-up emails confirming any subscription had been activated.
When I contacted customer service, they refused to properly resolve the issue and only offered a pathetic £5 refund. The entire experience felt extremely shady and misleading.
In my opinion, this company relies on unclear sign-up practices and hopes customers won’t notice recurring charges. I would strongly recommend staying away and checking your bank statements carefully if you’ve used them.
4. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Checkmyfile
Hi Monty,
Thank you for taking the time to reach out, although I'm sorry to hear that you weren't expecting a payment to be taken.
We always want our customers to feel fully informed about our service, so I’m sorry to hear you felt the sign-up process wasn’t clear.
We have reached out to you directly, but please let us know if we can be of any further help.
All the best,
Kirstie
Checkmyfile
Excellent
Excellent. User friendly and it was so easy to register an account and get a detailed report.
6. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Checkmyfile
Hi Anuradha
Thank you for taking the time to leave a review!
We're really glad to hear you found it easy to register for Checkmyfile and get your credit report. Checkmyfile is the only company in the UK that can provide your credit report from all three of the credit reference agencies that operate in the UK, so we're really proud of the level of detail we show you.
If you have any questions about your report, don't hesitate to reach out to our team or check out the resources in our online Help Centre.
Thanks again,
Amy
Checkmyfile
Difficulty with disputes
I've started using Checkmyfile to support me with raising disputes but I've found that 100% of the time, the disputes are never successful. As a vulnerable customer I've been prone to economic abuse and I was hoping that Checkmyfile would help me in raising these disputes with Experian, Equifax and TransUnion except every time they just get slammed down with a swift rejection. I believe Checkmyfile could do more to support vulnerable individuals and victims of economic abuse.
1. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Checkmyfile
Hi Russell,
Thank you for taking the time to share your experience with us. We’re truly sorry to hear about your situation and appreciate you raising this with us. We can see that you haven’t yet contacted our team directly, and we’d really welcome the opportunity to understand your circumstances in further detail and see how we can best support you.
In the meantime, our Help Centre includes information and support links for anyone who has experienced or is experiencing economic abuse, which we hope you may find helpful.
We look forward to hearing from you in order to further support you.
Kind regards,
Lauren
Checkmyfile
Excellent
Checkmyfile provided accurate details of my credit score. Their service is brilliant!
1. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Checkmyfile
Hi Olushola,
Thanks so much for your fantastic feedback!
We're really pleased to hear that you found our service to be 'brilliant'. Thank you for also verifying that the details we provided for your credit report and score were accurate.
We return data from all three of the credit reference agencies that operate in the UK to give you the most detailed and accurate view of your credit health.
If you ever want to check in on your credit health again or have any questions, we're always here to help.
Thanks again for sharing your experience.
Kind Regards,
Amy
Checkmyfile
Really great service
Really great service, quick and easy to follow. However, I didn't realise i was going to get charged a subscription.
5. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Checkmyfile
Hi Kirsty,
Thank you for leaving us a review and for your kind words about our service.
I'm sorry to hear that you didn’t realise we were a subscription service. While we offer a free trial at the start of service for new customers, we charge a subscription fee for accounts that remain active after the trial or for returning customers.
We do try to mention this throughout the account setup process, including on the registration page and when we ask for card details.
Please do reach out to our Customer Care team if you'd like us to review this for you. Feedback like yours is very important to us, as we're always looking for ways to make our service more user-friendly and want to ensure customers know what to expect from us.
You can reach us through the Conversations function online, or via email to help@checkmyfile.com.
It's great to hear that you had an otherwise positive experience with Checkmyfile. Thank you for letting others know that you found our service really easy to use and navigate, and for giving us a good rating overall.
All the best,
Amy
Checkmyfile
Found out somebody had been using my…
Found out somebody had been using my address and details for fraudulent loan , without checking, probably would’ve never found out
5. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Checkmyfile
Hi Lyndon
Thanks so much for sharing your experience.
I'm so sorry to hear that your details had been used fraudulently, but it's good to know that we were able to help bring the issue to light.
If you're not sure where to start with putting things right, we have great resources in our Help Centre that I'd really recommend, especially the guide 'I’ve been a victim of identity fraud, what should I do?'
I hope that this issue is straightforward to resolve with the lender concerned, but our Customer Care team is always on hand if you need any advice from us.
All the best,
Amy
Checkmyfile
Very handy if you want to easily view…
Very handy if you want to easily view your credit file across from multiple credit score providers for a reasonable price.
5. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Checkmyfile
Hi,
Thank you for taking the time to share your feedback about our service and pricing.
We’re really glad you appreciated being able to view your credit file from all three credit agencies in one place, and that you found our subscription to be good value for the service we offer.
Whenever you want to check in on your credit health, we’d love to welcome you back. If you have any questions or need support, just let us know.
Kind Regards,
Amy
Checkmyfile
Having a snapshot of all my credit…
Having a snapshot of all my credit history from all three credit agency.
The report has help set targets for my credit score
27. April 2026
Bewertung ohne vorherige Einladung
Antwort von Checkmyfile
Hi Tracy,
Thank you for sharing what you liked about using Checkmyfile.
By returning your data from all three credit agencies, we provide the most detailed and comprehensive report possible.
It's really great to hear that your report has helped you set targets for growing your credit score. You can also check out the Achievements under your 'Credit Health' section to see how far you've come on your credit journey!
Thanks again for leaving us a review,
Kind regards,
Amy
Checkmyfile
Helpful
Helpful, easy to use service. When I encountered an issue, I used the contact us form, I got a fast response and the issue was resolved promptly.
5. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Checkmyfile
Hi Catherine,
Thank you so much for leaving us a positive review!
We're really pleased to hear you found our service easy to use and that our Customer Care team was able to help you quickly with the issue you experienced.
Our UK-based Customer Care team are always happy to help with a range of queries, from trouble with technology and logging in to advice on growing your credit score, so do reach back out to us if you have any other queries.
All the best,
Amy
Checkmyfile
Easy to use
Simple, easy to use, no messing about going forward, will 100% be using this company again in the future
5. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Checkmyfile
Hi Teena,
Thank you so much for your lovely feedback! We're really glad to hear you found checkmyfile simple and easy to use, and that you'll be using us again in the future. We'll be happy to have you back!
Checkmyfile is proud to be the only service that shows you your credit information from all three UK credit agencies – Experian, Equifax, and TransUnion – all in one place.
If you ever need any help or have questions about your credit report, our Customer Care Team is always here for you.
Many thanks,
Amy
Checkmyfile
File check for remortgage and financial association removal
I called up to get advice on removing a financial association from my file.
The call was answered immediately, fully understood what was needed to be done and the association has been removed in a timely manner.
Such a simple process, with very friendly people on the other end of the phone. Stands out as great customer service in an age of AI chat bots and endless loops of trying to get help these days. 5 star service. Thanks.
1. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Checkmyfile
Hi Chris
Thank you so much for your fantastic feedback and for taking the time to share your experience with us.
We're really pleased to hear that you found the process of removing a financial association straightforward and that our team could help you quickly and efficiently. It's great to know our customer service stood out for you!
If you ever need any further help with your credit report in the future, we'll be happy to assist you again.
Many thanks,
A reliable way to see your true credit picture
I’ve used Checkmyfile and, having tried other platforms, this is the one I trust the most.
What sets it apart is that it pulls data from multiple credit reference agencies into one place. That matters, because relying on just one report can give you an incomplete or misleading picture. With this, you can see everything clearly and know where you actually stand.
It’s also very easy to use. The layout is clear, nothing feels hidden, and you can quickly spot anything that doesn’t look right. If you’re trying to stay on top of your credit or preparing for a mortgage or finance application, that level of clarity makes a real difference.
In short, if you want a reliable, accurate view of your credit file without second-guessing it, this is the best platform I’ve come across.
3. April 2026
Bewertung ohne vorherige Einladung
Antwort von Checkmyfile
Hi Martin
Thank you for sharing such a glowing review, and for trusting Checkmyfile to give you a clear view of your credit information.
We're very proud to offer the most detailed and comprehensive report available, pulling data from all three of the UK's credit agencies to show you everything that might appear in a credit application.
It's great to hear you find our service reliable and easy to navigate. Reviews like this are so important to us, as they let people who've not come across Checkmyfile before know exactly what sets us apart from other services, so thanks again!
I hope you continue to have a positive experience with us.
All the best,
Amy
Checkmyfile
Very quick and very easy to use
Very quick and very easy to use, im not very computer savvy but this site was so easy to use. I got my results rapid and so easy to understand and found out a few things i wasn't aware of, brilliant 10 out of 10.
5. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Checkmyfile
Hi Cee,
Thank you so much for sharing your experience and for giving us a 10 out of 10!
We’re really pleased to hear you found the site quick and easy to use. It’s great to know we could help you discover new information about your credit report, especially if you’re new to the world of online credit data.
If you have any questions or need help in the future, just let us know – we’re always here to help.
All the best,
Amy
Checkmyfile
Great site
Great site , gave me insight in preparing for a mortgage application. Very easy to cancel as well
5. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Checkmyfile
Hi Louise,
Thank you so much for leaving a lovely review!
We’re really pleased to hear that you found our service helpful while preparing for your mortgage. We know how stressful the mortgage application process can be, so we try to keep things simple and helpful.
We also know how tricky it can be to stay on top of your subscriptions, so we make ours easy to manage.
It's great to hear that these things have made for a better experience. Wishing you all the best with your next steps!
Kind Regards,
Amy
Checkmyfile
Clear and detailed reports all you need
Clear and detailed reports all you need
18. April 2026
Bewertung ohne vorherige Einladung
Antwort von Checkmyfile
Hi Gendjay,
Thank you for taking the time to leave us your feedback!
We’re really pleased to hear you found our report clear and detailed, and thanks so much for letting others know about us.
If you ever need your Checkmyfile report again, we'll be happy to have you back. You're also welcome to the great resources we have in our online Help Centre.
Many thanks,
Amy
Checkmyfile
An absolute scam
An absolute scam. Richard from the customer service team has lied about a refund and only refunded less than a third of what I was owed. Please don't use this company.
4. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Checkmyfile
Hi Shane,
Thank you for getting in touch with us. We truly value customer feedback, and we appreciate you taking the time to share your experience - we’re sorry to hear how disappointing this must have been for you.
We’d really welcome the opportunity to look into this further. To help us do that, we’ve reached out via your Trustpilot account to request a few more details.
We look forward to hearing from you soon.
Lauren
Checkmyfile
Efficiency
It was easy to navigate
I got an insight of how lenders see me
4. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Checkmyfile
Hi Vera,
Thank you for sharing your review of Checkmyfile.
It's great to hear you found the site easy to navigate. Because Checkmyfile returns your data from all three of the credit reference agencies, we show you everything that might show up in a credit application.
We're pleased to hear that being able to see what a lender sees was insightful for you. If you have any questions or need any advice, we're always here to help.
Kind Regards,
Amy
Checkmyfile
Inactive accounts will continue to be charged regardless of it clearly being a mistake.
Maybe after seeing that the service wasn't used since day one they could contact a customer and inform them that they are paying £15 a month for nothing and that they may have forgotten about it, all good though, I noticed after 12 payments that it was still running and they gave me 1 back out of goodwill....
4. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Checkmyfile
Hi Chris,
Thank you so much for taking the time to reach out to us.
Although I'm sorry to hear of your comments, we truly value your feedback, so that we can continue to improve the service we provide to our customers.
I can confirm that a member of our team has now reached out to you directly, but please let us know if we can be of any further help.
Kind regards,
Kirstie
Checkmyfile
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
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Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.