We have recently moved two relatives into Fairbanks Lodge in Borehamwood, into separate flats. They have been there for three months and are both thoroughly settled in and enjoying a new found lease... Mehr ansehen
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Das sagen Bewerter
Fern Hill Lodge. I’ve been living in a Churchill Lodge Apt at Fern Hill Lodge in Farnborough, and I couldn’t be happier. As a single person, I’ve found it incredibly homely and welcoming - it tru... Mehr ansehen
This is a review of Arlington Lodge, Arlington Avenue, Leamington Spa CV 32 5BF We have recently had our account meetings for the budget for 2026/2027. And they already competitive service charges... Mehr ansehen
Mountbatten Lodge. My Mum in law has lived here for a couple of years and we think the Lodge is lovely. The communal areas are spotlessly clean and well maintained. There are frequent events g... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
We specialise in the management of retirement developments for those aged over 60 throughout the UK.
Kontaktinformationen
McCarthy House. Yeoman Road, BH24 3FA, Ringwood, Vereinigtes Königreich
- 01425 888910
- enquiries@cem.co.uk
- www.cem.co.uk
Hat 100 % seiner negativen Bewertungen beantwortet
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Do CEM actually care about old Housing 21 residents?
Yet again,it looks like the former Housing 21 residents are getting worse deal. What happened to "nothing will change"? Our Area Manager has suddenly slapped us with an additional £50 plus in our service charge for the contingency fund. We have never paid this before. I phoned customer feedback and was told to talk to our Area Manager. She claimed to have taken legal advice although we have not seen any evidence of this. However, the AM has been off sick since producing the service charge accounts. I mentioned this to the feedback person who repeated that I had to speak to the AM. I suggested to the feedback person that they were passing the buck and to my disbelief they said yes. Along with others from my property we have been told by Emma McCarthy in writing that our contingency fund is paid via exit fees and makes no mention of an additional payment. We still await confirmation that the service charge element should be scrapped. Some of the residents are refusing to pay this part of the payment until they have confirmation. CEM please pull your finger out and confirm the situation before more negative reviews appear.

Antwort von Churchill Estates Management
Lodge Manager in Lichfield
Here at Minster Court in Lichfield, I just want to say that our Lodge Manager - Steve Humberstone - is incredibly helpful and interested in the welfare of all owners. Every day, he inspects the garden and checks the bins. He always has a friendly disposition which is very comforting.
Arlington Lodge in Leamington Spa
I live at Arlington Lodge in Leamington Spa and it has everything I need. It’s walking distance to the shops and the amenities are excellent. We have a lovely lodge manager who looks after everyone and all my neighbours are friendly. There are many activities to join in and you can do as few or as many as you choose. As well as the day to day activities there are also others arranged for special occasions. There is a monthly restaurant club, yoga, afternoon tea, fish and chip night, to name just a few.We also have beautiful gardens to sit in in the summer.
It’s an easy place to live in. I’m on my own but feel very secure here as the manager lives on site and security is good.
Apartments vary in size and type so there is something for everyone
SPICER LODGE STOURBRIDGE
SPICER LODGE STOURBRIDGE
I always look forward to visiting my relative at Spicer lodge a in Stourbridge, managed by Churchill Estate Management. It’s such a warm, welcoming place, and every visit leaves me with a lasting sense of comfort and happiness.
The guest suite is beautifully kept—clean, cosy, and thoughtfully designed, making it the perfect space to relax and feel at home. One of my favourite features is the lovely green flower area I’ve even helped out there myself:) it offers a peaceful setting with ample seating. It’s a wonderful spot to sit, unwind, and enjoy the surroundings, especially on a nice day like today
The building itself is very well maintained, reflecting the care and attention given by the management. The manager is always helpful, approachable, and clearly dedicated to ensuring everything runs smoothly for residents and visitors alike.
Most importantly, I love visiting my relative here—they are so happy and settled, which speaks volumes about the environment at Spicer Lodge. It truly is a special place, and I always leave looking forward to my next visit.
Beecham House
I had the pleasure of singing to a handful of the residents this afternoon and I was made to feel so welcome, to the point I sat down and had a cream tea with them all, such a lovely place and to see the smiles on their faces was great
Look forward to visiting again soon
Excellent managers at Hudson Lodge…
Excellent managers at Hudson Lodge Cheam both professional, friendly and approachable and go out of their way in offering help, advice and support as necessary.
Having moved into my flat 6 months ago they have enabled me to settle quickly into my new home and to meet other like minded people living in the Lodge.
Always pleasure to visit my…
Always pleasure to visit my grandparents in Coleman Lodge, Aldridge.
The communal areas are always spotlessly clean and fresh,and the Lodge manager Eve is such a delight..
Cleves Lodge
Cleves Lodge - stayed in the Guest Suite. Comfy bed, good size TV, lovely clean room, quiet night, friendly Lodge Manager. Friendly owners. Pub a short distance away. Recommended.
I like the together community
I like the together community the only gripe i have is why the lounge lights have to be left on between 9-5 7days a week i understand that potential buyers may like to look around but surely and especially in the summer months when everywhere is naturally bright(especially our lounge at Dovehouse lodge in Hitchin) clients can still see the clever layouts of of all areas plus your saving the carbon footprint! I would of thought that when sales know a client is coming to visit i would be better to quickly put light on ready for the visit that way Churchills and its residents can save on unnecessary high bills and more money to spend elsewhere due to the savings made
I would like to thank Niki Shepherd for…
I would like to thank Niki Shepherd for her work since becoming manager at Fairbanks lodge.
She is an asset to Churchill that’s for sure
My mother in law has been at Fairbanks…
My mother in law has been at Fairbanks lodge for 7 years.
Her experience has improved dramatically since the new manager Nicki Shepherd has taken up her position.
Nicki consistently goes out of her way to ensure Maureen’s well being.
She is kind , considerate and her communication is always clear / direct and so encouraging.
Grace Lodge, Thornbury, Bristol
The Manager at Grace Lodge, Thornbury (Tracy Downham) has been so helpful during my mothers illness and after she passed away so I’d like to say a big thank you to her for being so kind, helpful and supportive both to myself and all of my family.
If you are ever considering moving to one of Churchill’s retirement apartments then I would absolutely encourage you to do so as the experience my mum had whilst at Grace Lodge and the kindness shown by their Lodge Manager is second to none! Nothing is too much trouble and the sense of community you feel if that is what you require (or not if you prefer not to get too involved) is so lovely for everyone.
Thank you Churchill Estates & a big thank you to Tracy Downham for being so professional and helpful.
New lodge manager for Churchills Trewin lodge Yate
When our previous Lodge Manager resigned, it was worrying to be left without cover until a replacement was found.
We are delighted to say that our new manager, Jo, has proved to be an excellent appointment.
She has a fair and kindly manner, is approachable, knowledgeable and professional.
She can turn her hand to most things, and doesn't seem to be fazed by anything.
She is a very good listener, and mediates well in disputes between apartment owners to facilitate a favourable outcome.
She is an excellent choice for our community.
David and Lesley Greenhorne
33 Trewin lodge Yate
Betjeman lodge in Ludlow
Betjeman lodge in Ludlow.
We have lived at the above lodge for almost 5 years and on the 2nd April we held an accounts meeting with our area manager Paul King
As usual Paul conducted proceedings in a professional manner and answered all the questions put to him to our satisfaction and he his very well respected by the residents
We cannot finish without mentioning our wonderful lodge manager Gill Eades nothing is too much trouble for Gill and we all appreciate everything she does for us all
Dennis and Janet Knowles
Arlington Lodge Leamington Spa
I visit a lady who resides at Arlington lodge Leamington Spa.
It’s a beautiful place and the residents and staff are very welcoming and friendly
I have joined in with the many activities that take place
Excellent development with good support
I have stayed in the guest room of Liberty Lodge in Bury St Edmunds so that I can view the available flats here. Gemma the Sales Manager suggested this as I live in Leeds. It was a great suggestion as it gave me a good feel of the development and I got to speak to people living here. They all seem very happy in their flats and really appreciate the support of the Lodge manager Silka. The development is built to a high standard and very close to the centre of town and its amenities.
My Mum lives in Catherine Lodge
My Mum lives in Catherine Lodge, when we walk into the place it always feels clean warm and homely.
We have just celebrated my parents 70th Wedding Anniversary with the other residents in the lounge. Penny the Lodge Manageress could not have been more kind and accommodating. She was above and beyond helpful to us assisting our every need. She is always cheerful, approachable and practical.
Since Penny has been there she organises so many lovely social events for the residents which my Mum thoroughly enjoys. Which makes us, as a family very happy.
Perran Lodge
Perran Lodge, Newquay
I would very much to forward my review for the above mentioned Lodge,my assistant and myself have had the pleasure of working at this establishment of luxury apartments on several occasions now and and can only say great things about how it is so very welcoming by all the people who live there,a warm and friendly atmosphere is obvious to us ,and it must be added that this stems by the professional manner that the manager Jayne oversees her duties in a caring & kind way,my kindest regards to all.Terry Sleeman.
New Pooles lodge
New Pooles lodge
Has a wonderful stay on the guest suite hosted by the lovely Tina lodge manager who left me with an excellent welcoming note.
The room was perfect very clean use of microwave and with parking 😊
Had a fabulous stay in the Guest Suite…
Had a fabulous stay in the Guest Suite at Mellor Lodge, Uttoxeter recently.
The room is welcoming and spacious, tea and coffee making facilities, fluffy towels and even a mini fridge to store fresh milk !
Karen the Lodge Manager is absolutely lovely and was very informative about our stay with help of where to park, how to gain access from the door etc.
Loved the horse racing and enjoyed a fantastic meal in Uttoxeter.
Great location for a Lodge !
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