The ceiling tiles I ordered arrived with one pack damaged in transit. I emailed them and had a quick response resulting in the replacement pack being dispatched and delivered next day. Very pleased... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Customer service from your team was excellent. The driver that delivered the tiles was also helpfull and excellent. Unfortunately the driver that delivered the frame and lights was rude. He... Mehr ansehen
Unternehmen hat geantwortet
I found Ceiling Tiles UK to be a really easy company to deal with. The prices were competitive, timescales were accurate, communication was clear and helpful. Had a minor issue with damage to a coupl... Mehr ansehen
Unternehmen hat geantwortet
I contacted ceiling tiles uk regarding damaged tiles, and they responded immediately. A lady called Lisa kidgell couldn’t have been more helpful. She dealt with the matter quickly, efficiently and p... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
We make buying ceiling tiles, grid work, insulation and lighting simple and easy. Stocking over 180 ceiling tiles and specialising in helping clients find the right solution has helped us gain a 5 star rating on Trustpilot, and we are now on a mission to provide the best levels of service and efficiency within the construction industry.
Refreshingly Helpful!
Vom Unternehmen geschrieben
- We have industry leading enquiry response times
- We pride ourselves on our fast response rate, no matter how complicated the project may be. We also strive for the highest accuracy rates ensuring your order is delivered on time with everything you need to complete the job. From the initial quote, to payment, to delivery: we’ll keep you in the loop from start to finish, and do everything in our power to ensure a smooth and simple process.
Kontaktinformationen
Oak Farm, Chargrove Lane , GL51 4XB, Cheltenham , Vereinigtes Königreich
- 01242 862 173
- team@ceilingtilesuk.co.uk
- www.ceilingtilesuk.co.uk
4,9
Hervorragend
2180 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Prompt delivery
26. Mai 2026
Antwort von Ceiling Tiles UK
Hi Catherine,
hank you for your 5 star review! ⭐⭐⭐⭐⭐
We're delighted to hear that your Zentia Arena and Zentia Fission boards were delivered promptly. 🚚💨 We really appreciate you taking the time to share your experience, and we hope you enjoy your new ceiling tiles.📦
Thank you for choosing Ceiling Tiles UK, and we look forward to helping you again in the future! 🔮
Best wishes,
Lisa & the CTUK Team
Very easy and quick process
Very easy and quick process. Delivery was easy and quick
13. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Ceiling Tiles UK
Good afternoon,
Many thanks for your brilliant 5 ⭐⭐⭐⭐⭐ review!
We're delighted to hear that you found the ordering process easy and that your delivery was quick 🚚💨💨 and hassle-free. Providing a smooth experience from start to finish is what we strive for, so it's great to know we delivered on that for you. 💁🏻♀️
We hope to welcome you back in the future.
Best wishes,
Lisa & the CTUK Team
FANTASTIC SERVICE AND DELIVERY OF MY…
FANTASTIC SERVICE AND DELIVERY OF MY CEILING TILES AND GREAT FOLLOW UP
12. April 2026
Bewertung ohne vorherige Einladung
Antwort von Ceiling Tiles UK
Hi there,
Thank you for your fantastic 5 star review! ⭐⭐⭐⭐⭐
We're thrilled to hear that you were pleased with both the service and delivery of your ceiling tiles. 🚚✨
Providing excellent customer service from start to finish is very important to us, so it's wonderful to know that our follow-up communication made a positive difference to your experience. 😊📞
Thank you for choosing Ceiling Tiles UK and taking the time to share your feedback. 💙🙌
We hope to work with you you again in the future. 🏠✨
Best wishes,
Lisa & the CTUK Team
Good value and speedy delivery
Good value and speedy delivery. All items as described.
29. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Ceiling Tiles UK
Hi Darren,
Thank you for your fantastic 5 star review! ⭐⭐⭐⭐⭐
We're delighted to hear that you found our products to be good value and that your order arrived quickly. 🚚💨
It's also great to know that everything was exactly as described and met your expectations. 👍✨
We hope to welcome you back in the future,
All the best
Lisa & the CTUK Team
Thank you for choosing Ceiling Tiles UK. We really appreciate your support and hope to be of assistance again in the future! 😊💙
From start to finish everything made easy for us.
From start to finish everything was agreed and even a plan for our size of our room to make things easy. The tiles and track were exactly what we needed and the finished ceiling was amazing. In fact a friend wants the same as ours. How good is that. Anthony Boundy
21. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Ceiling Tiles UK
Hi Anthony,
Thank you so much for your amazing 5-star review! ⭐⭐⭐⭐⭐
We're delighted to hear that everything went smoothly from start to finish and that the room plan helped make the installation process as easy as possible. 📐✨
It's fantastic to know that the tiles and grid system were exactly what you needed and that you're so pleased with the finished ceiling. 🙌🏠
The fact that a friend has seen your ceiling and wants the same one is the ultimate compliment! 😊👍 Word-of-mouth recommendations mean a lot to us! 💁🏻♀️
Thank you for choosing Ceiling Tiles UK and for taking the time to share your experience. We hope you enjoy your new ceiling for many years to come! 🎉✨
Best wishes,
Lisa & the CTUK Team
Excellent service provided
Excellent service provided and a pleasure dealing with the business
29. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Ceiling Tiles UK
Hi Paul,
Thank you so much for your wonderful 5 star review! ⭐⭐⭐⭐⭐
We're delighted to hear that you received excellent service and that you enjoyed dealing with our team. 💁🏻♀️Providing a smooth and positive experience for our customers is always our goal, so your kind words mean a lot to us.
Thank you for choosing Ceiling Tiles UK, and we hope to assist you again in the future! 😊
Best wishes,
Lisa & the CTUK Team
Great service
Great service
Delivered before given date
21. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Ceiling Tiles UK
Hi Jamie,
Thank you for your 5 star review! ⭐⭐⭐⭐⭐
We’re so pleased to hear you were happy with the service and that your order arrived earlier than expected. ,🚚📦 We really appreciate you taking the time to leave us your feedback and hope to assist you again in the future! 😊
All the best,
Lisa & the CTUK Team
What an absolute pleasure to deal with…
What an absolute pleasure to deal with this company
Sourcing tile - quick delivery
Checking in with me with a delivery time
Checked in again to make sure they were delivered & I was happy
Amazing customer service xx
27. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Ceiling Tiles UK
Hi Glynis,
Thank you so much for your wonderful 5 star review! ⭐⭐⭐⭐⭐
We’re absolutely delighted to hear that you were happy with both the service and delivery process. 🚚💨Providing great communication and making sure our customers are looked after every step of the way is really important to us, so your lovely feedback means a lot to the whole team. ✨💁🏻♀️
Thank you again for taking the time to leave such kind comments and for choosing Ceiling Tiles UK! 🩷
We hope to welcome you back again in the future.
Bes wishes,
Lisa & the CTUK Team
Brilliant company.
All the way through the process of buying my suspended ceiling Ceiling Tiles UK have been polite, helpful and thoroughly professional, always responding to my emails very quickly and efficiently.
I will certainly recommend this company to any friends or relations without a second thought. Service likes this is very rare nowadays and needs to be recognised.
The quality of the products they sell is excellent and at a very good price, so also offering very good value for money.
Thanks to everyone at Ceiling Tiles UK.
4. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Ceiling Tiles UK
Hi Vernon,
Thank you so much for your fantastic 5 star review! ⭐⭐⭐⭐⭐
We’re absolutely delighted to hear how happy you were with both our service 💁🏻♀️ and the quality of your suspended ceiling products. Providing helpful, professional support from start to finish is something we really pride ourselves on, so it’s wonderful to know this stood out throughout your experience. 💚
Your kind comments about our team, communication, product quality, and value for money truly mean a lot to us. ✨
Recommendations like yours are incredibly appreciated and help support our business more than you know.
Thank you again for choosing Ceiling Tiles UK – we’ll be sure to share your lovely feedback with the whole team! 😊
We hope to work with you again in the future.
All the best,
Lisa & the CTUK Team.
Excellent communication
Excellent communication
Went the extra mile to make sure I got the product on time.
12. Mai 2026
Antwort von Ceiling Tiles UK
Hi Jude.
Thank you so much for your fab 5-star review ⭐⭐⭐⭐⭐.
We’re really pleased to hear that you were happy with the communication and service provided. We understand how important it is to receive your order on time, so we’re delighted we could get everything sorted for you and ensure this happened. ⏱️
I’ll be sure to pass your lovely feedback on to Megan too.💁🏻♀️
Thanks again and we hope to work with you again in the future!
Best wishes,
Lisa & the CTUK Team
Great Service and prompt delivery
Great Service and prompt delivery, wouldn't hesitate to recommend!
18. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Ceiling Tiles UK
Hi Dave,
Thank you so much for your amazing 5 ⭐⭐⭐⭐⭐review!
We're thrilled to hear you were happy with the service and prompt delivery.🚚⚡
Your recommendation truly means a lot to us and we look forward to serving you again in the near future! 🙌✨
Best Wishes,
Sabina & the CTUK Team
Antwort von Ceiling Tiles UK
Hi Mandy,
Thank you so much for your fab 5 ⭐⭐⭐⭐⭐review! 😊
We’re delighted to hear you had an excellent experience with our service. 🥳
Your support and feedback mean a lot to our team, and we look forward to helping you again in the future. 🤗🫱🏼🫲🏼
Kindest Regards,
Sabina & the CTUK Team
GREAT SERVICE
DELIVERED ON TIME, WELL PACKAGED, ACCIDENTALLY DUPLICATED THE ORDER, CONTACTED ME STRAIGHT AWAY TO RESOLVE THE ISSUE.
14. Mai 2026
Antwort von Ceiling Tiles UK
Hi Eddie,
Thank you so much for your kind 5 ⭐⭐⭐⭐⭐review!
We’re delighted to hear that your order arrived on time and was well packaged.📦🚚
Although the duplicate order was an error, we’re pleased to hear Tara has contacted you quickly and resolved it straight away.👌⏱️
Thank you for your support, it really means a lot to us. 💙
We look forward to serving you again soon! ✨
Best Wishes,
Sabina & the CTUK Team
Ordered a ceiling suspension kit for a…
Ordered a ceiling suspension kit for a small project at work. The calculator made it really easy for a novice installer to know what materials were required. There were some minor complications with delivery at my end but Ceiling Tiles UK worked with me to get round these. Competitive pricing, excellent product, even better before and after sales care. Recommend highly, will use again for sure.
18. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Ceiling Tiles UK
Hi Richie,
Thank you so much for your fantastic 5⭐⭐⭐⭐⭐ review! 😊
We're delighted to hear that our calculator made the process straightforward, especially for a first-time installer. Making projects easier and stress-free is exactly what we aim for. 🙌🏻
We're also pleased we could help work around the delivery complications and ensure everything got to you when needed. ⏰
I’ll be sure to pass your kind feedback on to Emily, who helped support you along the way - I know she’ll really appreciate the mention! 👏
Thank you for recommending us, and we look forward to helping with your next project! 👷🏻
All the best,
Lisa & the CTUK Team
Whole process very easy to use and order
System Very easy to use to identify the correct tile required, delivery very quick indeed and tiles boxed up very well so no damage, overall excellent service indeed.
8. Mai 2026
Antwort von Ceiling Tiles UK
Hi Gary,
Thank you so much for your wonderful 5-star review! ⭐⭐⭐⭐⭐
We’re delighted to hear that you found the whole process easy and straightforward, from choosing the right tiles to placing your order.✨
It’s also great to know your delivery arrived quickly and safely with everything well packaged.📦🚚
We really appreciate your support and kind words. Thank you for choosing us! ☺️
Best Wishes,
Sabina & the CTUK Team
Antwort von Ceiling Tiles UK
Hi Dave,
Thank you so much for your fantastic 5-star review! ⭐⭐⭐⭐⭐
We’re so pleased to hear that your delivery arrived earlier than expected and that you were happy with both the service and product provided. 🚚✨
Delivering exactly what we promise is always our goal, so it’s lovely to know we met your expectations. 🙌🏻
We really appreciate you taking the time to share your feedback and hope to assist you again in the future. 🔮
All the best,
Lisa & the CTUK Team
ordered paid and deliveryed
1. Mai 2026
Antwort von Ceiling Tiles UK
Hi Paul,
Thank you so much for your 5-star review. ⭐⭐⭐⭐⭐
We’re really pleased to hear everything went smoothly from ordering and payment through to delivery. We hope you’re happy with your grid and appreciate you taking the time to leave us your feedback!
We hope to work with you again soon.
Best wishes,
Lisa & the CTUK Team
Antwort von Ceiling Tiles UK
Hi Liam,
Thank you for your fab 5 star review! ⭐⭐⭐⭐⭐
We’re delighted to hear you were happy with both the communication ☎️ and delivery service provided.
We really appreciate your feedback and hope you enjoy your order! 📦
Best wishes,
Lisa & the CTUK Team
Delivery was fine
Delivery was fine, just didn't have time to check them while driver was still there, once open bottom right corners were broken off them all so it looked like it been dropped somewhere. They are value for money and description on them was stop on, would get again but tell driver to wait until they have been checked
27. April 2026
Antwort von Ceiling Tiles UK
Hi Sarah,
I’m really sorry to hear that your items arrived damaged – that’s certainly not the experience we want for our customers. While delivery is handled by a third party courier, we completely take responsibility for putting things right when issues like this occur.
I did try to give you a call this morning to resolve this for you, as we’re more than happy to arrange free replacements without any quibble, in line with our policy. 😊
I’ve also sent you an email to make things as easy as possible – if you could get back to us by 1pm today, we can arrange replacement items for delivery as soon as tomorrow.
We’re really pleased to hear that you were happy with the product itself and found it good value for money, and we’d love the opportunity to turn this into a 5⭐ experience for you.
Please do get in touch so we can get this sorted straight away.
Best wishes,
Lisa & the CTUK Team
Antwort von Ceiling Tiles UK
Hi Danielle,
Thanks so much for your kind 5* review. ⭐⭐⭐⭐⭐
We’re really pleased we could help, and thank you for your patience while we sorted the propblem with DPD. 🚚
I’m glad we were able to resolve things for you and arrange the delivery refund. 🤑
We hope to work with you again soon.
All the best,
Lisa & the CTUK Team
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