I WAS very excited Ordering my case on the 6th of Aug 26 from Caseface the same day I ordered my new phone samsung s26, today is the 17th of August and still no case. Registered as an irish based com... Mehr ansehen
Caseface
Die Bewertung dieses Unternehmens ist aufgrund eines Verstoßes gegen unsere Richtlinien nicht verfügbar.
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Ordered at the beginning of August and it took over 2 weeks to come, packaging was in Chinese and the quality seemed like something from Temu or Shein, very disappointed after paying nearly €30 for it... Mehr ansehen
This is a drop shipping website. You order stuff they don't actually have in stock & then purchase your item from China / Hong Kong resulting in massively long wait times & a risk of not receiving you... Mehr ansehen
Sent wrong Samsung Tablet cover . Totally ignored all contact I made to them through Ebay . Even sent photos to show Tablet was inoperable using their cover. Extremely rude ! I was a previous cu... Mehr ansehen
Verstoß gegen Richtlinien
Poor service
Ordered a case. Told order was processed. Hasn't arrived. No response to my emails. Need to go buy another case. Bought because it was an irish company. Poor service.
Avoid, Avoid!
Avoid! Ordered from what I thought was an Irish company and 3 weeks later still no phone case, money gone, no reply to my email queries. No phone number listed, deliberately I presume. Terrible.
Ceamra and flashlight hole offcentered
We got 2 phone cases for both me and my brother mine fits perfect but the camera and flashlight hole are completly off centered they still work ok ish but it looks really bad
Product not received
Product ordered. Has not arrived. Stuck at customs but can’t proceed due to the missing invoice. And the company does not respond. I think this is why most people do not receive their products. It is definitely a sketchy drop shipping site from China.
Do not order there!
AVOID THIS DROP SHIPPING COMPANY
AVOID THIS COMPANY! I ordered a phone case from them as I believed they were an Irish company and I wanted to opt for quality instead of spending £1 on temu. I paid for delivery and waited 2 weeks for my parcel to arrive. I received a completely different case from what I ordered and in a completely wrong colour. The case was shipped straight from China (temu). THIS IS A DROP SHIPPING COMPANY with ridiculous mark ups. They are scammers and this kind of business should be illegal.
Hope this helps xx
I love the phone case itself and the fit is great. Unfortunately it did take a while to come so might not recommend for that reason. From the reviews I have read it is quite mixed. The price of the phone case is moderate but probably wouldn't buy from here again
Waiting 12 days for my case
Waiting 12 days for my case. This company don't seem to be based in Ireland. Save yourself the hassle and the money and order direct from China.
Needed a case for college cos my phone…
Needed a case for college cos my phone kept fallin off desks 😂. Got one from CaseFace and it’s savage. Cheap but feels solid.
Absolute scam
Absolute scam , Not only did it not come from Ireland , the case I received is not the same one that I ordered online . A cheap crappy generic case came.
It took 3 weeks to come and the company says Sandyford Ireland but it is definitely a dropshipping company . I will be looking for a full refund .
DO NOT BUY FROM THIS COMPANY
This is a scam
This is a scam. I ordered a watch strap, it arrived in the wrong size. I have been in touch multiple times to get a replacement and had no reply whatsoever. Very frustrating experience and a complete waste of money.
Dont waste your money
Company is not based in Ireland, as suggested on their website, slow shipping, I ordered a screen protector along with the phone case which is missing from my order, the case itself is not worth the money, poor quality, would not recommend
Am still waiting on an order placed…
Am still waiting on an order placed 11th august.
Have tried contacting company - nobody has replied yet.
Not what they say they are
2 weeks on, still no phone case and screen protector. My 12 year old daughter placed this order, consciously choosing what she thought was an Irish company. It is not. Irish buyers beware. They have an Irish address but it's likely a front or a storage unit. I have contacted the company 3 times over the last week and they have not replied. Just read through the reviews here and lots of 5 star reviews purportedly from Irish buyers but funnily enough all written with the same phrasing, over use of exclamation marks and strangest of all American English spelling. Even if these products do arrive my review will not change. To not respond to a query about a missing order will always be one star, zero if I could. Don't waste your time or money on this company, order elsewhere.
SCAM Company
Took 2 weeks to arrive. I didn't even get a case just 4 glass protectors and the wrong size. Multiple emails and no answer. No response. Absolutely disgraceful. Cannot even call to get my money back.
Wouldn't buy from them again
I ordered a phone case from what I thought was an Irish company based in Dublin (Caseface.ie is their website and they give their address as Sandyford Dublin), so I expected the case to be despatched from there and to take no more than a few days to arrive.
It turns out that they appear to be a US company, the product was despatched from Germany and took six days to arrive.
In the meantime, there was no meaningful answer from their customer support people, just a generic automated message.
The case itself is fine – no issues with it, but I wouldn't order from them again as it's disingenuous of them to present as an Irish-based company working out of Dublin, when they're clearly not.
If you're thinking of buying from them, please see also the 1-star reviews on here from Irish customers.
The 4 and 5-star reviews on here appear to be from US customers and so refer to CaseFace.com and not CaseFace.ie – a different proposition completely.
Do not buy from this company!!
Do not buy from this company!!! They will take your money and you will not receive your order I placed an order for my son July 3 now it's July 14th no order received iv sent them emails with no reply lessoned learned!!!!!
case took 3 weeks to arrive and was the…
case took 3 weeks to arrive and was the wrong size when it did.
No response to request to replace/refund after 2 weeks
Do not purchase!!
Do not buy from them - I received half the order. I have tried to contact them for a refund on the missing item but no response 3 weeks later.
DO NOT BUY FROM THEM
DO NOT BUY FROM THEM! 7th day of waiting for any news, they have my money...the Dublin address is a mixed facility business premises which does not list this company, neither phone number worls (Britain and Ireland), no communication at all. Either it's a prankster in a garage somewhere or a scammer with a clever website. The Birmingham address is equally dodgy, so DO NOT TRUST THESE PEOPLE. They were dissolved at Companies house in London back in 2021.
Did not receive my full order
Ordered a phone cover/ screen protector & popsocket. Delivery didn't take too long but I never received the popsocket. I have sent them 2 emails regarding my order with no response
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