Great service from start to finish. They had a wide selection of appliance and once we indicated our preference, we were soon serveral models. We purchased the one we like and after the paperwork we s... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
We had purchased from CAS previously and had a great experience so when we needed another appliance CAS was our obvious choice. They did not let us down and made this purchase experience just as great... Mehr ansehen
Unternehmen hat geantwortet
Canadian Appliance Source had what we wanted and it was delivered within 5 days. The delivery and setup team were efficient and took care in removing the old and setting up the new washer.
Unternehmen hat geantwortet
Sales person appeared knowledgeable, store was well organized and easy to find what we were looking for. Price was right.
Unternehmen hat geantwortet
Unternehmensdetails
Über Canadian Appliance Source - Hamilton / Stoney Creek
Vom Unternehmen geschrieben
Canadian Appliance Source, founded in 2008, has developed into a forerunner of modern appliance retail. Our model is unique in that our focus has always been on providing our customers with the personalized, thoughtful help and advice of an appliance specialist. Whether online or in-store, CAS customers receive knowledgeable advice, expert service, and quality appliances at exceptional prices. Our goal is to leave each customer with the certainty they made the right choice buying from us.
Now with more than 40 locations, our mission has grown to be the largest national appliance retailer in Canada. However, we will be a coast-to-coast retailer with a difference: we will still offer each customer that same personalized advice and unique in-store experience. We will do this by maintaining the exemplary level of training each sales associate receives; we will do this by ensuring every member of the CAS team shares our values of respect, responsibility, and commitment to customer satisfaction. We will do this by empowering everyone in our company to provide our customers with the expertise they deserve. CAS has always stood apart from the competition, and as we grow, we will continue to do so. We now have the resources, the ability, and most importantly, the drive to be the best appliance retailer in Canada.
Although we have grown in size, we have never lost our focus on creating our unique, customer-centric, in-store experience. Each CAS store has a boutique feel, features streamlined, modern displays, and customers are serviced by personable, knowledgeable staff. We pay attention to the details to make the shopping experience as pleasant as possible.
We know that buying major household appliances can feel like a big commitment, and there’s often a lot of confusion or outdated information online regarding return terms and hidden fees with Canadian Appliance Source.
Based on our recent video update (you can reference the file named "Official Canadian Appliance Source Return Policy 60-Day Returns & ZERO Restocking Fees"), we want to clear the air and lay out our Return Policy as simply and directly as possible so you can shop with complete peace of mind.
The Core Return Terms for Unused Items
- 60-Day Full Refund Window: You have a full 60 days from purchase to initiate a return or exchange.
- $0 Restocking Fees: We do not charge any restocking fees on eligible returns. - Original Packaging Requirement: To qualify for this standard return, the product must be returned in its original packaging.How to Process a Return
- Keep Your Packaging (For Standard Returns): If you simply changed your mind, ensure the appliance remains in its original box/packaging.
- Initiate the Return: Reach out to our rCanadian Appliance Source Returns Portal - https://www.canadianappliance.ca/returns or customer Service within the 60-day window (or immediately if your item arrived damaged/defective, Do not plug in or use it) and we shall process your return accordingly.What If Your Product is Damaged or Defective?
We want to make sure that you are fully aware that if your product arrives damaged or is not working, the standard policy rules above do not apply to you.
If you receive a defective or damaged appliance, you are completely exempt from the standard return restrictions; you have 48 hours from the day of delivery to report any damage or any issue with your appliance on our dedicated online support for returns at https://www.canadianappliance.ca/returns
Kontaktinformationen
442 Millen Rd., Unit 3, L8E6H2, Hamilton, ON, Kanada
- 9055251111
4,6
Hervorragend
2580 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
They guaranteed 2 days
They guaranteed 2 days, when everyone else (competitors) couldn’t provide product in under 2 weeks. Showed up on time and worked quickly and politely.
26. April 2026
Antwort von Canadian Appliance Source - Hamilton / Stoney Creek
Hi Steve,
Thank you for your kind review and for choosing CAS! We’re glad we could deliver your appliance within just 2 days and provide a faster solution when timing mattered most.
It’s great to hear our delivery team arrived on time and provided quick, polite service. We truly appreciate your business and your trust in CAS.
We look forward to serving you again in the future, and we’d be grateful if you shared your experience with family and friends. Enjoy your new appliance!
CAS
Antwort von Canadian Appliance Source - Hamilton / Stoney Creek
Hi Michael,
We are happy to hear that you had a great experience and encountered no problems. We appreciate your business and feedback!
CAS
Excellent experience
Everything was great from store visit, selection help and ordering and delivery. The new fridge was installed and working slightly more than 24 hours after purchase. Unheard of turnaround.
7. Mai 2026
Antwort von Canadian Appliance Source - Hamilton / Stoney Creek
Hi Brian,
Thank you for your amazing feedback and for choosing Canadian Appliance Source! We’re delighted to hear that everything from your store visit to delivery went so smoothly and that you were able to enjoy your new fridge so quickly. Providing fast, efficient service is something we take great pride in, and we’re thrilled we could exceed your expectations. We truly appreciate your business and look forward to assisting you again in the future. Please keep CAS in mind for your next appliance purchase and feel free to share your experience with family and friends!
CAS
Antwort von Canadian Appliance Source - Hamilton / Stoney Creek
Hi Janette,
We appreciate your positive feedback regarding our terrific delivery and customer service! We are so glad you had a great experience with us.
CAS
Antwort von Canadian Appliance Source - Hamilton / Stoney Creek
Hi,
Thank you for your feedback and for choosing CAS, Lisa! We’re glad to hear you were happy with the price and delivery experience. We also appreciate your letting us know about the correction to your name.
We truly value your business and look forward to serving you again in the future. Please keep CAS in mind for any appliance needs, and feel free to recommend us to your family and friends—we’d be happy to help them as well!
CAS
Friendly knowledgeable staff
Friendly knowledgeable staff. Delivered and installed on time.
1. Mai 2026
Antwort von Canadian Appliance Source - Hamilton / Stoney Creek
Hi Beth,
We're happy to hear that our staff was helpful and knowledgeable! We appreciate you taking the time to share your positive delivery and installation experience.
CAS
The best!
Easy purchase, very fast, professional delivery, my second purchase from this store, both experiences were amazing! Always my first and last stop.
30. April 2026
Antwort von Canadian Appliance Source - Hamilton / Stoney Creek
Hi Frances,
We appreciate you choosing us again! It's wonderful to hear that you had another amazing experience with our fast and professional delivery. Thank you for your continued support!
CAS
We had a wonderful experience and our…
We had a wonderful experience and our sales rep was extremely helpful. We would recommend CAS to all our friends and relatives.
22. April 2026
Antwort von Canadian Appliance Source - Hamilton / Stoney Creek
Hi Barry,
Thank you for your kind review—we truly appreciate your support and your business with CAS. We’re so glad to hear you had a wonderful experience and that our sales representative was able to assist you so well.
It means a lot to us that you’d recommend CAS to your friends and relatives. Thank you again for choosing us—we look forward to helping you again in the future!
CAS
Brandon Rose made it extremely easy and…
Brandon Rose made it extremely easy and helpful when it came to making a decision about my stove.
Highly recommend Brandon
29. April 2026
Antwort von Canadian Appliance Source - Hamilton / Stoney Creek
Hi Angelo,
Thank you for your kind feedback—we truly appreciate your business with CAS. We’re so pleased to hear that Brandon Rose made the process of choosing your stove easy and helpful.
We’ll be sure to pass along your recommendation to Brandon. Thank you again for choosing CAS—we look forward to serving you again in the future, and we’d be grateful if you shared your experience with your family and friends!
CAS
Antwort von Canadian Appliance Source - Hamilton / Stoney Creek
Hi Joanne,
Thank you for your kind feedback—we truly appreciate your business with CAS. We’re glad to hear our salesperson was helpful and knowledgeable in assisting you with your purchase.
We look forward to serving you again in the future, and we’d be grateful if you shared your experience with your family and friends. Thank you again for choosing CAS!
CAS
The delivery men were wonderful
The delivery men were wonderful. Polite. Courteous. Efficient. The purchase was seeming less. The customer service was fantastic. I have purchased 3 appliances from CAS and will make future purchases from them as well.
1. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Canadian Appliance Source - Hamilton / Stoney Creek
Hi Susan,
Thank you for your kind review—we truly appreciate your continued business with CAS. We’re delighted to hear that our delivery team was polite, courteous, and efficient, and that your overall purchase experience was seamless.
It’s also wonderful to know you’ve had fantastic customer service and have chosen CAS for multiple appliance purchases. Your loyalty means a great deal to us.
Thank you again for your support—we look forward to serving you for your future appliance needs, and we’d be grateful if you shared your experience with your family and friends!
CAS
Great products
Great products, prices, service and delivery. Professional and personable. Thank you.
24. April 2026
Antwort von Canadian Appliance Source - Hamilton / Stoney Creek
Hi Pauline,
We're happy you enjoyed our products, prices, service, and delivery. It's great to hear you found us professional and personable. Thank you!
CAS
Great service on phone by Aarushi and staff
Great service on phone by Arusha and amazing delivery/install by Terence and Justin. Overall excellent from start to finish. Thank you!
23. April 2026
Antwort von Canadian Appliance Source - Hamilton / Stoney Creek
Hi Richard,
Thank you for the wonderful review! We’re so happy to hear that Arusha provided great service over the phone and that Terence and Justin delivered such excellent installation support. It’s great to know your experience was smooth from start to finish.
We truly appreciate your choosing CAS and your kind words about our team.
We look forward to serving you again in the future, and we’d be grateful if you shared your experience with family and friends. Thanks again for your support!
CAS
As always very easy to deal with and…
As always very easy to deal with and very knowledgeable sales team.
16. April 2026
Antwort von Canadian Appliance Source - Hamilton / Stoney Creek
Hi Mohammed,
We appreciate your positive feedback regarding our knowledgeable sales team and the ease of working with us. We are so glad!
CAS
Ash was professional and efficient
Ash was professional and efficient. The product was delivered quickly. Set was polite. Should have levelled the machine with my asking and should have their own level. Thank you.
22. April 2026
Antwort von Canadian Appliance Source - Hamilton / Stoney Creek
Hi Scott,
Thank you for your feedback! We’re glad to hear Ash provided professional and efficient service and that your delivery was completed quickly and politely.
We also appreciate your note regarding the levelling of the machine. Feedback like this is important and helps us improve our installation process and ensure every detail is handled properly without needing to be requested.
We truly appreciate you choosing CAS for your appliance needs. We look forward to serving you again in the future, and we’d be grateful if you shared your experience with family and friends. Thanks again for your support!
CAS
Great service
Great service and honest recommendations from Tamim!! Happy with purchase
20. April 2026
Antwort von Canadian Appliance Source - Hamilton / Stoney Creek
Hi Paul,
We're happy to hear that you received great service and honest recommendations! Thank you for sharing your positive experience with us.
CAS
Antwort von Canadian Appliance Source - Hamilton / Stoney Creek
Hi Courtney,
We're so glad our service was quick for you! Thank you for recommending us; we appreciate your support very much!
CAS
Aarushi was very efficient and very…
Aarushi was very efficient and very knowledgeable of the products-washer-She also advised us the warranty special that was available at the time.
Overall service was great--haul away service and installation was included.
12. April 2026
Antwort von Canadian Appliance Source - Hamilton / Stoney Creek
Hi Evelyn,
Thank you for the great review! We’re so pleased to hear that Aarushi provided efficient and knowledgeable service and was able to guide you through the product details as well as the available warranty options.
It’s also wonderful to know you were happy with the included installation and haul-away service—making the process as smooth and convenient as possible is exactly what we aim for.
We truly appreciate you choosing CAS for your purchase. We look forward to serving you again in the future, and we’d be grateful if you shared your experience with family and friends. Thanks again for your support!
CAS
Antwort von Canadian Appliance Source - Hamilton / Stoney Creek
Hi Michael,
We're happy your transaction was quick and that the unit you needed was available! Thank you for your positive feedback; it means a lot to us.
CAS
Antwort von Canadian Appliance Source - Hamilton / Stoney Creek
Hi Chris,
We're happy to hear that your experience was supportive and efficient. Thank you for your positive feedback; it means a lot to us!
CAS
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.