Buydig Bewertungen 12.899

TrustScore 4 von 5

4,1

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Wonderful company to deal with!! I ordered an item and it was shipped immediately and I had a question and they got back to me the next day. Communication was very impressive and the quality of the... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Mr. Reynold Jimenez was very informative, knew his job well and was EXCELLENT in handling my concerns. He is a very busy person but handles his business "even when sick" and that say's something abou... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

Very slow fulfillment on a DIGITAL order. FOUR DAYS AND COUNTING. Charge hit my bank right away, but nothing to show for it. Normally, digital orders are filled at any other store within an hour or tw... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

In todays business world customer service that goes above and beyond expectation is all to rare. Beach Camera (a.k.a. Buydig) is not only deeply concerned everyone of their customers be 100% salified,... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Elektrofachmarkt

Informationen, die aus verschiedenen externen Quellen stammen

BuyDig.com sells Digital Cameras, lenses & accessories, Camcorders, Laptop Computers, Tablets, LCD, LED & Plasma televisions, DVD players, GPS Navigators, Printers, Scanners, Binoculars, Housewares, Optics & more.


Kontaktinformationen

4,1

Gut

TrustScore 4 von 5

12.899 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat seine Kunden nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Monat

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

The company answered my request…

The company answered my request promptly and did solved my problem.

22. November 2023
Bewertung ohne vorherige Einladung
Buydig-Logo

Antwort von Buydig

Hello Maxim,

Thank you for taking the time to leave a positive review! We're thrilled to hear that our team was able to promptly address your request and successfully resolve the issue. Customer satisfaction is our top priority, and we appreciate your feedback. If you ever have more questions or need assistance in the future, feel free to reach out. We value your business and look forward to serving you again!

Bewertet mit 4 von 5 Sternen

I finally got my drone working again…

I finally got my drone working again thanks to the good effort of Maria Luisa, who answered my mail prompt every time within 12 hours.
To bad she had to depend on the person who had to write a three line letter to get my drone working again.
This took for ever (several weeks).
Maria Luisa had to defend this person's lack of enthusiasm and apologize for it.
But after all she managed to get me the letter and my drone is fixed.
If it was for her I gave this review 5 stars, the whole experience 2 stars.

18. November 2023
Bewertung ohne vorherige Einladung
Buydig-Logo

Antwort von Buydig

Hi Joost,


Thank you for taking the time to share your experience, and we sincerely apologize for any inconvenience you faced. We appreciate your feedback and are glad to hear that Maria Luisa was able to assist you effectively, even though the overall process took longer than expected.

We understand your frustration with the delay caused by the three-line letter, and we apologize for any inconvenience it may have caused. We will certainly use your feedback to improve our processes and communication.

Your satisfaction is important to us, and we're grateful for your patience and understanding throughout the resolution process. If there's anything more we can do to enhance your experience or address any remaining concerns, please don't hesitate to reach out. We value your business and hope to have the opportunity to serve you better in the future. Thank you for your understanding.

Bewertet mit 5 von 5 Sternen

Buydig has been a great resource for…

Buydig has been a great resource for me. I have purchased technology and appliances with good prices and reliable delivery schedules. Great source for refurbished products.

7. November 2023
Bewertung ohne vorherige Einladung
Buydig-Logo

Antwort von Buydig

Hi Richard,

Thank you for your positive review and for choosing Buydig for your technology and appliance needs! We're delighted to hear that you've had a great experience with us, especially appreciating our competitive prices and reliable delivery schedules. We take pride in offering quality refurbished products as well. If you ever have more tech or appliance needs, we're here to assist you. Your satisfaction is our priority, and we look forward to serving you again in the future. Thanks again for your support!

Bewertet mit 1 von 5 Sternen

Liars

Don't order from them. I put in an order that supposedly was in stock. RIGHT after I put it in, it conveniently was not in stock. They STILL charged my paypal and have yet to refund the money even though in EVERY email since (15 so far) they keep claiming to give it 3-5 days. That time has come and gone. I officially submitted a better business bureau complaint. This is not a good company. How do you take an order, not have the item in stock but initially show as if you do, and still charge the person never having had the item to begin with? These are nefarious practices and they are not deserving of anyones business. And their online reps keep sending the same stock email answers. They don't do a thing but lie to you.

6. November 2023
Bewertung ohne vorherige Einladung
Buydig-Logo

Antwort von Buydig

Hi Larry,

We sincerely apologize for the inconvenience you've faced. Your experience does not meet our standards, and we're committed to resolving it swiftly. Please contact nclaudio@beachcamera.com with your order details, allowing us to investigate and address this matter promptly. We value your feedback and aim to turn your experience into a positive one.

Bewertet mit 5 von 5 Sternen

Ordered a refurbished Shark WandVac

Ordered a refurbished Shark WandVac. Looks and operates as new. Arrived earlier than expected. The price was way lower than other refurbished WandVacs from other companies. Really happy with the purchase and the follow-up from Nicole to find out my feelings with the product. Great product and Great service. Will be buying from them again in the future.

15. Oktober 2023
Bewertung ohne vorherige Einladung
Buydig-Logo

Antwort von Buydig

Hi John,

Thank you for sharing your experience with us! We're delighted to hear that your refurbished Shark WandVac not only arrived early but also looks and operates like new. We always aim to provide high-quality products at competitive prices, and it's wonderful to see that reflected in your satisfaction. We greatly appreciate your positive feedback and are glad to know that Nicole's follow-up added to your experience. We look forward to serving you again in the future and hope to continue providing great products and service. Thank you for choosing us!

Bewertet mit 1 von 5 Sternen

Terrible company

After a 3 week delay in delivery, the company found some random guy with a van to deliver my $3000 TV. I had to help him get it into my house as he was alone with the 83" TV. Because of all the hassle to get the TV, I was offered $400 to accept the product and change my ratings from 1 to 5 Stars. I accepted the offer and changed my ratings. It's now been 2 weeks since the delivery and no $400. Also, the product was advertised with a 4 year extended warranty. I've tried, unsuccessfully, to get the company to honor the advertised warranty. Buydig does have good prices, but their customer service is terrible. If I were to do it again, I'd pay more just to not have the hassle. I strongly advise. Stay away from this company

5. September 2023
Bewertung ohne vorherige Einladung
Buydig-Logo

Antwort von Buydig

Hello,

Thank you for sharing your experience with us. It is unfortunate to hear about your order process. We like to ensure our customer always have a great shopping experience. Please contact me directly at Nclaudio@beachcamera.com and I would love to review your account with you to come up with a positive outcome to this matter.

Bewertet mit 1 von 5 Sternen

In February I purchased a Microsoft Duo…

In February I purchased a Microsoft Duo phone from this company. The phone ended up being defective. I bought from this company because they advertised that they are a Microsoft authorized dealer.... So upon contacting them about the defective microsoft duo, they initially wrote the following to me: " would you like to keep this item for the nice amount of 75.00?" !!!! A phone that cost 347.00 and is not working. What am I going to do with 75.00??!!! I obviously declined their "nice" offer. Then they said they couldnt replace it because it was purchased via a 3rd party, (that would be Ebay, even though all their promises are on their ebay page), they said they could only offer a refund. I accepted their limitation and asked them to proceed with the refund.
First it took forever for them to send the return label, and when they got the phone they only refunded half of the total price.
Every time I called to follow up they would use the excuse that the return was outside the return window, it was not! And every time they checked they would see that all was done within the appropriate time frame. Then th
say that they needed to talk to the manager. Then they tried to say that the phone was in bad shape when they received it. Another made up lie, it was returned in its original packaging same condition as it came to me, without damage. The only problem the phone had was the display was malfunctioning. In the end we never got a call back from anyone about only getting 1/2 our money. Currently Pay Pal has stepped in to dispute the remaining balance.
I am also filing complaint with Ebay directly.
False advertising and corrupt business practice.

14. Februar 2023
Bewertung ohne vorherige Einladung
Buydig-Logo

Antwort von Buydig

Hello,

We appreciate you sharing your experience with us, and we try our best to leave you with nothing less than a good one. We are so sorry to hear about your order process and how it did not go as smoothly as expected. We truly value your experience with us, and we would like to go over your account with you so we can come up with a positive resolution to this matter. You can contact me directly at Nclaudio@beachcamera.com.

Bewertet mit 1 von 5 Sternen

Bought an Osmo 3 from Buy Dig

Bought an Osmo 3 from Buy Dig. FedEx delivered it to wrong address. Buy Dig refused to refund it until I filed a dispute with my credit card company. Shop elsewhere people. This merchant is a rip off.

20. April 2023
Bewertung ohne vorherige Einladung
Buydig-Logo

Antwort von Buydig

Hello,

We are so sorry to hear that your delivery did not go well! We try our best to provide our customers with not only a great product but great service as well. We would like to review your account with you and change your outcome of this experience into a positive one, please contact me directly at Nclaudio@beachcamera.com

Bewertet mit 1 von 5 Sternen

New or not new Samsung soundbar…

Purchased a Samsung soundbar from Buydig. A little over 2 months, it refused to power on. Called Samsung for warranty; provide the serial number; Samsung representative said the warranty is valid looks like purchased from Walmart. Buyer beware, product may not be new.

8. April 2023
Bewertung ohne vorherige Einladung
Buydig-Logo

Antwort von Buydig

Hello,

We appreciate you sharing your experience with us. We are so sorry to hear that your item stopped working. Your opinion truly matters to us, and we hope to provide you with a positive outlook when ordering with us in the future. Please reach out to Nclaudio@beachcamera.com if you need any assistance with warranty. We truly appreciate your business!

Bewertet mit 5 von 5 Sternen

What a breath of fresh air

What a breath of fresh air, after dealing with a nightmare dealing with the The Big a , and receiving a used,Like new EXPENSIVE OLED only to fIND after setting it up a cracked screen and damaged corner, indicating it was obviously dropped and never reported or just ignored it and listed it for sale, I then ordered a new unit only to have it never arrive. In my disgust I searched Ebay and found BuyDig and the exact OLED I wanted and not only a better price but a free extended warranty. 3rd time,indeed a charm! BuyDig saved 400.00. The delivery was excellent!!!.They packaged the OLED ORIGINAL pkg inside another box. That’s customer service!!!! Thanks BuyDig, I’ll be back.
Sincerely, Stephen J Piccolo Jr.

25. Januar 2023
Bewertung ohne vorherige Einladung
Buydig-Logo

Antwort von Buydig

Hello,

Thank you so much for your positive feedback! We are so happy to hear that your order came in great condition and that you are more that satisfied with our service. We highly appreciate you as a customer and your business. Thank you for shopping with us!

Bewertet mit 1 von 5 Sternen

RIP OFF

ordered a 75 inch tv it took almost 2 weeks to get it. I unboxed it at it up and found that it was broken. It's almost impossible to get in contact with customer service. The first call I got the run around.. the second call the guy didn't kno his ass from his nose.. the third person set up a new TV to be delivered and the broken TV picked up. When they came to pick up the TV they did not have a replacement (the agreement was to bring one take one). So now I have no TV and they have my money and won't replace the TV??? RIP OFF!!!

28. Dezember 2022
Bewertung ohne vorherige Einladung
Buydig-Logo

Antwort von Buydig

Hello,

We appreciate your feedback! We are so sorry to hear that the delivery process to your order did not go well! We would like to go over your account with you and come up with a positive solution to this. Your experience truly matters, please contact me directly at Nclaudio@beachcamera.com.

Bewertet mit 1 von 5 Sternen

Dishonest company and support

Dishonest company and support. I ordered a Garmin watch from BuyDig and FedEx delivered it to the wrong address. The proof of delivery picture obviously shows it is not my home. I opened a case and FedEx said I need to contact the shipper for them to open a claim. I reach out to BuyDig support and give them the FedEx tracking number and case number. No response. After almost a month, I reach out again and was told that FedEx rejected the claim.
I called FedEx again and was told the shipper never opened a claim for the tracking number or case number. BuyDig refuses to file a claim and refuses to provide me with a refund. They lied about filing a claim with FedEx, dishonest company.

5. Januar 2023
Bewertung ohne vorherige Einladung
Buydig-Logo

Antwort von Buydig

Hello,

We are so sorry to hear about your negative experience on your delivery. We try our best to make sure our customers are provided with both great customer service and a smooth delivery. We would like to review your account with you and ensure that this matter can end with a positive resolution. Please contact me at Nclaudio@beachcamera.com

Bewertet mit 1 von 5 Sternen

Wrong tv delivered

I ordered a tv to be delivered for Christmas and they sent me a completely different brand. It totally ruined Christmas for our family and speaking to their assistant manger Josh, no attempts were made for customer satisfaction. I decided to ask for a refund and have them pick up the wrong tv they sent me. This was my first and last experience with Buydig.com

22. Dezember 2022
Bewertung ohne vorherige Einladung
Buydig-Logo

Antwort von Buydig

Hello,

We appreciate you sharing your feedback. We try our best to provide you with a positive experience when ordering with us and we are so sorry to hear that your order was incorrect and the inconvenience it caused you! We want nothing less but the best service for you. Your experience truly matters to us, and we hope to provide you with a positive outcome on your future purchases with us. We highly appreciate you and your business with us.

Bewertet mit 1 von 5 Sternen

Poor Warehouse Staff - Autel MaxiCharger

Ordered the Autel MaxiCharger Home Smart Level 2 Charger with in-Body Holster twice (10/11 and 10/27) from BuyDig. Both times I was sent the version with the separate holster. Buydig could not explain what the issue was as if you model numbers were on the boxes and they could have been verified in warehouse prior to shipping. Now I had to spend more on another charger and pay another fee for electrician to come back again and install.

27. Oktober 2022
Bewertung ohne vorherige Einladung
Buydig-Logo

Antwort von Buydig

Hello,

Thank you for your feedback. We are so sorry to hear about your order process with us. We like to ensure our customers always get what they order and leave more than satisfied with not just the product but also the experience of shopping with us. Please contact me at Nclaudio@beachcamera.com and I would be happy to go over any concerns you may have and help turn this experience for you into a positive one.

Bewertet mit 5 von 5 Sternen

Awesome Buying Experience

This has been the best photographic experience I have ever had. Thank you BUYDIG! Thank you Yanill in customer service for such a non forgettable experience.
BUYDIG- YOU are the best!!

11. Oktober 2022
Bewertung ohne vorherige Einladung
Buydig-Logo

Antwort von Buydig

Hello,

Thank you so much for sharing your wonderful experience with. We are so happy to hear that this experience was unforgettable for you, we are truly grateful for your kind words on us and our team. We appreciate you and your business.

Bewertet mit 5 von 5 Sternen

Awesome company

They are a company that stands behind what they sell.

25. Juli 2022
Bewertung ohne vorherige Einladung
Buydig-Logo

Antwort von Buydig

Hello,

We appreciate your positive feedback! Thank you for much for shopping with us!

Bewertet mit 1 von 5 Sternen

Horrible nasty company

Horrible nasty company! They send you broken products and wont replace them.

22. Juli 2022
Bewertung ohne vorherige Einladung
Buydig-Logo

Antwort von Buydig

Hello,

We are sorry to hear about the condition of your received order. We strive to provide the best products and services to our customers. We would like to go over your account with you and come up with a positive outcome on this matter. Please contact me at Nclaudio@beachcamera.com.

Bewertet mit 1 von 5 Sternen

Ordered an LG C1 tv

Ordered an LG C1 tv. Their order tracking page is about as bare-bones as it gets. The only thing listed was my order # and a status that continued to say processing. The day before my TV was originally scheduled to arrive, I finally reached out to customer service. They told me the only way for the order to go through processing was to call their verification team. When I asked why no one notified me of this, their reply was, "the email must not have gone through." I re-checked all my folders including spam, nothing. I attempted to call their verification team right after this, but their hours of availability are rather limited. I also had to wait an extra day to finally get ahold of them because June 6th is apparently a holiday? I finally reached the team a few days later, and they told me to call my bank to pre-authorize the transaction and they'd re-run my payment within an hour. I did this right after I got off the phone. Fast-forward 6 hours later and I email them back to re-check my order status to make sure everything was processed correctly. The team member informs me nothing has been re-run and they'll do it now but it'll now take 1-3 hours to process. 3 hours goes by and still nothing on my bank statement or in my inbox. Now knowing these people don't think it's important to communicate on a nearly $2,000 purchase, I email them back the next day to once again try and confirm my order went through. Once I get a reply, they now inform me I'll need to place a new order on their site.

Look, I'm not one to typically write bad reviews, but holy #$%^ the communication is lacking. Reading other reviews on here, I may never have even heard back had I not taken the initiative to contact them first and then rechecked things multiple times which I shouldn't have to do when I'm literally trying to give them my money. Heed the warnings of others and myself, avoid shopping with these people at all costs. Their prices are not worth the hassle.

8. Juni 2022
Bewertung ohne vorherige Einladung
Buydig-Logo

Antwort von Buydig

Hello,

We are so sorry to hear about the experience you had when ordering with us. We truly value your opinion and especially your experience when ordering with us. We strive to provide prompt service our customers and to make sure they leave nothing less than satisfied. We appreciate you and your business, and we hope to provide with nothing less than a great experience on future purchases.

Bewertet mit 5 von 5 Sternen

Great experience!

Ordered a LG C1 OLED 65”. Brand new. Got it fast and it came in perfect condition. Read some bad reviews but decided to try to anyways and I couldn’t be happier. Got an amazing deal too!

7. Mai 2022
Bewertung ohne vorherige Einladung
Buydig-Logo

Antwort von Buydig

Hello,

We highly appreciate your positive feedback! We are happy we were able to provide you with prompt service and a great product! Thank you for shopping with us!

Bewertet mit 1 von 5 Sternen

could not deliver product after order…

could not deliver product after order was accepted.

25. April 2022
Bewertung ohne vorherige Einladung
Buydig-Logo

Antwort von Buydig

Hello,

Thank you for sharing your feedback. We try our best to have our customers leave with great satisfaction and I am so sorry to hear that you had issues placing your order! We would love to assist you on making this experience easy and smooth for you. Please contact me directly at Nclaudio@beachcamera.com

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.

Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr