I started using Brickhouse Security 3 months ago by purchasing the Spark Nano 7 GPS Tracker in order to protect myself and car. I’m impressed with the tracker and the service Brickhouse Securit... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I had an issue with my tracking device. Mervin was my assigned assistant who helped me. Marvin was very patient and knowledgeable about my specific need. He patiently walked me through each step to... Mehr ansehen
I’ve had a great experience with BrickHouse GPS. The GPS tracker was very easy to install—it hooked directly to my car battery, and the setup was simple and straightforward. Once installed, it wor... Mehr ansehen
Mervin was responsive and immediately resolved the two issues I was dealing with. This was my first day using the Brickhouse Service and so as a newbie, Mervin oriented me well and quickly. Thank you.... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
BrickHouse Security and BrickHouse GPS are two channels of the same GPS tracking company, founded in 2005. BrickHouse Security serves consumers, families, and small businesses looking for GPS vehicle trackers, personal GPS trackers, asset trackers, and dash cameras. BrickHouse GPS serves businesses, commercial fleets, and government agencies that need fleet telematics, asset tracking, ELD compliance, and connected-vehicle software solutions. Both channels are backed by the same team of GPS experts who have been helping customers track vehicles, equipment, and assets for over 20 years. We do not lock customers into long-term contracts. Every order comes with real support from people who know the products and will help you configure alerts, geofences, and reports to fit your specific needs. Whether you need a single GPS tracker for a personal vehicle or a fleet management platform for hundreds of assets, BrickHouse has a solution. We have earned a 4.9-star rating across hundreds of reviews because we treat every customer the same way, with the kind of personalized attention that larger providers reserve only for their biggest accounts.
Kontaktinformationen
5718 W. 79th Street, 46278, Indianapolis, Vereinigte Staaten
- 800-654-7966
- support@brickhousesecurity.com
- www.brickhousesecurity.com
4,9
Hervorragend
887 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
THEY ANSWERED VERY FAST
THEY ANSWERED VERY FAST
AND THEY RESOLVED THE ISSUE WITH VERY PROFESSIONALISM.
MR KEVIN WAS VERY HELPFUL
20. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von BrickHouse Security / BrickHouse GPS
Thank you for your feedback! We’re happy to hear that Kevin was quick to respond and was able to help resolve the issue. We’ll make sure your kind words reach him.
Love this service!
20. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von BrickHouse Security / BrickHouse GPS
Thank you! We're delighted to hear you love our GPS service, and we sincerely appreciate your support.
Customer service Rep Mervin was…
Customer service Rep Mervin was extremely helpful and helped me navigate to satisfy what I needed.. Brickhouse is hands down the best for me and my family and Mervin was like family to me.
16. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von BrickHouse Security / BrickHouse GPS
Thank you for your feedback. We’re glad to hear that Mervin was able to guide you through what you needed and make the process easier for you. It means a lot to know that you consider BrickHouse Security the best choice for you and your family.
We'll make sure that your appreciation is passed on to Mervin and the rest of the team!
I love using Brickhouse and the service…
I love using Brickhouse and the service they provide as well as the wonderful trackers they have. Today I was helped by a wonderful man named Kelvin and he was very polite and made sure my request was met at all times.
16. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von BrickHouse Security / BrickHouse GPS
Thank you for your kind feedback. We are glad to hear that you are enjoying your BrickHouse Security GPS trackers and had such a positive experience with support from Kelvin. We’ll be sure to let him know!
The customer service person Mervin
The customer service person Mervin , was very professional and polite easy to talk to and patient. He was good at letting.me know what was going on when I was waiting. And return my text with solution.
15. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von BrickHouse Security / BrickHouse GPS
Thank you for your feedback. We’re glad Mervin kept you informed throughout the process and made sure you knew what was happening while you waited. It’s great to hear that his patience and clear communication made the experience easier for you. We’ll be sure to share your kind words with him.
Amazing customer service
The customer service team is very knowledgeable and helpful I had thought I deleted one of my devices being monitored along with all the data. Not having access to the device I was in a panic. Tech support was amazing. They quickly reasurred me nothing was lost, got me reconnected walking me through the software step by step. Making it so easy. They didn't make me feel like I was a bother, they weren't irritated. They were happily helpful and patient. Brickhouse Security deserves all five of those stars!!
5. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von BrickHouse Security / BrickHouse GPS
Thank you for sharing your experience. We understand how worrying it can be to think that your device and its data might be lost, so we're pleased that our support team was able to reassure you and help you reconnect. We're especially glad to hear that they took the time to guide you through the process and made you feel supported along the way.
We will make sure to share your kind words with the team. Thank you for choosing BrickHouse Security!
Great Service
Great Service, location is always accurate! Will recommend to anyone who needs to locate their pets or love ones.
24. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von BrickHouse Security / BrickHouse GPS
Thank you for your feedback! We're glad our GPS service helps you stay connected with your pets and loved ones. We appreciate your recommendation and are always here to help if you need anything.
I have used brick house security's app…
I have used brick house security's app and services for several months now, with very few minor issues with there systems. The app and system works excellent and would highly recommend. The best part is there on point, and emediate customer service department. Special shout out to (mervin) excellent customer service!
8. Juli 2026
Bewertung ohne vorherige Einladung
Personal help me was very good
Personal help me was very good
8. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von BrickHouse Security / BrickHouse GPS
We appreciate your feedback. We're glad our team provided you with the support you needed. Thank you for choosing us! We're always here to help.
Brickhouse is my go to for security
Brickhouse is my go to for security. Mervin was easy to deal with and easily solved my issue. They always supply great customer service.
8. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von BrickHouse Security / BrickHouse GPS
Thank you for your continued trust in BrickHouse Security! We truly appreciate that we have become your preferred choice. We're glad that Mervin was able to resolve your issue quickly and make the process easy for you. We will definitely share your kind words with him.
The service i needed was there fast and…
The service i needed was there fast and on point! As far as im concerned that's not only what I need , it's just great service all around , one can't ask for anymore
25. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von BrickHouse Security / BrickHouse GPS
Thank you for your feedback. We’re pleased to know that the support you received was timely and met your expectations. We appreciate your recognition of our team’s efforts, and we are always here to assist you again.
He was excellent at showing me step by…
Kelvin was excellent at showing me step by step all the features I wanted to add also he was very patient and made sure all my questions were addressed admittedly.
2. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von BrickHouse Security / BrickHouse GPS
Thank you for sharing your experience. We're delighted to hear that Kelvin took the time to guide you through the features of your GPS device, ensuring you felt comfortable using them and maximizing its potential. We will be sure to let him know how much you appreciated his patience and support.
You guys have a STAR
You guys have a STAR! On your hands with Mervin! He was so patient and knowledgeable! He was able to get me up and running in no time… I truly felt him holding my hand. Thank you. For being so kind to this old Vet!
1. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von BrickHouse Security / BrickHouse GPS
Thank you for your thoughtful review. We're pleased to hear that Mervin guided you through everything with patience and care. It's important to us that you felt supported every step of the way, as this is the kind of experience we aim to provide. We'll make sure your feedback reaches him. Thank you for your service, and thank you for your trust.
I had a fantastic experience
I had a fantastic experience. The customer service was exceptional, and Trish was especially wonderful to work with. She was friendly, responsive, knowledgeable, and went above and beyond to make sure everything was taken care of. I truly appreciate the outstanding service and highly recommend Brick House GPS.
30. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von BrickHouse Security / BrickHouse GPS
We're glad to hear that Trish made your experience feel seamless and well-supported. Her dedication to assisting customers is something we genuinely value, and we will be sure to pass on your appreciation to her. Thank you for choosing our GPS services and for your recommendation!
I love my Spark Nano GPS trackers
I love my Spark Nano GPS trackers, I had some questions about them and I talked to Trish and she helped me with everything I needed. It is great to talk to a person and not a robot
30. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von BrickHouse Security / BrickHouse GPS
Thank you for your feedback! We’re thrilled to hear that you’re loving your Spark Nano GPS trackers and that Trish was able to provide the answers and assistance you needed. It makes us happy to know our team gave you a more personalized support experience. We will be sure to pass along your kind words to her.
Easy to use platform
Easy to use platform, when I ran into difficulties reactivating Kelvin was AMAZING at helping me with that. Very responsive as far as customer service! Couldn't be happier with my choice of companies.
30. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von BrickHouse Security / BrickHouse GPS
Thank you for your feedback! We're glad to hear that the platform has been easy to use and that Kelvin was able to help you reactivate your service quickly. We'll be sure to inform him of your appreciation for his responsiveness and support. We look forward to continuing to assist you.
I have looked for GPS trackers and…
I have looked for GPS trackers and tried a couple. I purchased ITagPro that was advertised as the best tracker. Only problem with it is that it operates using BlueTooth. So, if the vehicle is out of range the tracker does not work. The GPS tracker that I got from BrickHouse does not use BlueTooth and works exactly as advertised. The installation was easy. If I ever need another GPS tracker, I will go with BrickHouse!
26. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von BrickHouse Security / BrickHouse GPS
We appreciate you allowing us to provide the GPS solution you were looking for. We’re glad our devices, which doesn’t rely on Bluetooth range limitations, is giving you the reliable performance you expected. It’s also great to hear the installation was easy.
Thank you for choosing BrickHouse Security, and we’ll be here whenever you need us.
This was the easiest purchase I have…
This was the easiest purchase I have made.
My elderly Dad has gotten confused a couple of times and this system is perfect for us. I can set up a fence and know when he leaves home and when he is back.
The pricing was simple to understand and less expensive then some others.
I would tell everyone with a loved one that still wants to be independent this is the way to protect them.
16. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von BrickHouse Security / BrickHouse GPS
Thank you for sharing this with us. We’re grateful to hear that our GPS solution is helping you stay connected with your father while supporting his independence and giving your family greater peace of mind.
We’re also glad the setup and pricing were simple and easy to understand. Thank you for trusting BrickHouse Security with something so important and for recommending us to other families seeking a way to support their loved ones.
Mervin was extremely helpful with my account login issue
Mervin was extremely helpful with my issue of being able to login and access my new tracker. Very fast responses and clear directions on what to do in order to get the correct app and login and see the tracker and monitor.
25. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von BrickHouse Security / BrickHouse GPS
Thank you for sharing your experience. We're glad that Mervin was able to help you resolve your login issue and guide you through setting up the correct app to access your account. We will be sure to pass along your kind words to him.
Antwort von BrickHouse Security / BrickHouse GPS
We're glad to hear everything was good. Thank you for your support and for choosing us!
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