Brayleys Cars - Brayley KIA Dunstable Bewertungen 

545
TrustScore 5 von 5

4,8

Houghton Road, LU5 5BF Dunstable, Bedfordshire, GB


Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I made a visit to Brayleys to have my Motability car serviced. I had a waiting appointment and when I arrived I was offered a choice of hot and cold drinks and was seated in a very comfortable chair.... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Visited to look at a kia stonic..Oliver Tomkins the sales guy gave me all ofthe information I needed to decide to have that particular car. A test drive was had the decision was made..Oliver kept... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

The best car dealership I have ever dealt with. Rather than just pay lip service, the team go out of their way to be friendly and helpful. I seriously cannot fault Brayley’s sales, after service and s... Mehr ansehen

Bewertet mit 3 von 5 Sternen

The counter staff were very helpful, The service was completed on time and the vehicle cleaned. However, the service book was not filled in incorrectly so I can only hope the correct service was carr... Mehr ansehen


Unternehmensdetails

  1. Autohändler
  2. Autowerkstatt
  3. Geschäft für gebrauchte Autoteile
  4. Gebrauchtwagenhändler

Vom Unternehmen geschrieben

Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.


Kontaktinformationen

  • Houghton Road, LU5 5BF, Dunstable, Bedfordshire, Vereinigtes Königreich

  • 01582477500

4,8

Hervorragend

TrustScore 5 von 5

545 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 31 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,8

Alle Bewertungen

(545)

3.097 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Great service as always Brayley…

Great service as always Brayley Dunstable. Would not take my car anywhere else. Friendly helpful staff

26. Februar 2026
Bewertung ohne vorherige Einladung
Brayleys Cars - Brayley KIA Dunstable-Logo

Antwort von Brayleys Cars - Brayley KIA Dunstable

Hi Tracy, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Bewertet mit 5 von 5 Sternen

First service feedback for my EV3

First service feedback for my EV3. Excellent service experience throughout. Jordan worthy of note, 10 out of 10. A very happy customer.

23. Februar 2026
Bewertung ohne vorherige Einladung
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Antwort von Brayleys Cars - Brayley KIA Dunstable

Hi Linda, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Bewertet mit 5 von 5 Sternen

Jordan was very helpful

Jordan was very helpful. Wait for service was started on time and completed with a quick wash despiter the weather.

20. Februar 2026
Bewertung ohne vorherige Einladung
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Antwort von Brayleys Cars - Brayley KIA Dunstable

Hi Brian, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Bewertet mit 5 von 5 Sternen

Appointment booked on time

Appointment booked on time, welcomed and treated very well. Kept well informed by the receptionist. Showed video of the vehicle during service. Great work

20. Februar 2026
Bewertung ohne vorherige Einladung
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Antwort von Brayleys Cars - Brayley KIA Dunstable

Hi Tima, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.

Bewertet mit 5 von 5 Sternen

Jordan and Fiona always give great…

Jordan and Fiona always give great service and excellent commnications. Always a pleasure having my car's annual service and MOT done at Brayley Dunstable.

6. Februar 2026
Bewertung ohne vorherige Einladung
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Antwort von Brayleys Cars - Brayley KIA Dunstable

Hi DaBij, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Bewertet mit 5 von 5 Sternen

Very good customer service

Very good customer service. I was kept fully informed
throughout with work completed and on.time.

18. Februar 2026
Bewertung ohne vorherige Einladung
Brayleys Cars - Brayley KIA Dunstable-Logo

Antwort von Brayleys Cars - Brayley KIA Dunstable

Hi Stephen, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Bewertet mit 4 von 5 Sternen

Reliable and on time with service…

Reliable and on time with service people very nice and helpful

18. Februar 2026
Bewertung ohne vorherige Einladung
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Antwort von Brayleys Cars - Brayley KIA Dunstable

Hi Ian, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Bewertet mit 5 von 5 Sternen

All staff were very polite and…

All staff were very polite and efficient. I always have a great experience when dealing with the Houghton Regis showroom from all staff whatever department they work in.

16. Februar 2026
Bewertung ohne vorherige Einladung
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Antwort von Brayleys Cars - Brayley KIA Dunstable

Hi Carol, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Bewertet mit 5 von 5 Sternen

The service experience at Brayley Kia Dunstable

The service experience at Brayley Kia Dunstable was simple, efficient and reassuring. All costs were displayed upfront and video inspection was provided. Any questions or queries I had were answered accurately,. 10 out of 10

17. Februar 2026
Bewertung ohne vorherige Einladung
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Antwort von Brayleys Cars - Brayley KIA Dunstable

Hi Bernadette, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Bewertet mit 5 von 5 Sternen

Great service as always

Great service as always. Kept up to date at each stage of my service. Thank you. You are a great team.

16. Februar 2026
Bewertung ohne vorherige Einladung
Brayleys Cars - Brayley KIA Dunstable-Logo

Antwort von Brayleys Cars - Brayley KIA Dunstable

Hi Andrea, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Bewertet mit 5 von 5 Sternen

Polite and friendly staff

Polite and friendly staff, did a great job

9. Februar 2026
Bewertung ohne vorherige Einladung
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Antwort von Brayleys Cars - Brayley KIA Dunstable

Hi Mark, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Bewertet mit 5 von 5 Sternen

Car care

Meet appointment and kept informed

16. Februar 2026
Bewertung ohne vorherige Einladung
Brayleys Cars - Brayley KIA Dunstable-Logo

Antwort von Brayleys Cars - Brayley KIA Dunstable

We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Bewertet mit 5 von 5 Sternen

Great customer service

Great customer service and communication as always from Jordan and Georgina. Nothing is too much trouble and they are very approachable with any query big or small.

16. Februar 2026
Bewertung ohne vorherige Einladung
Brayleys Cars - Brayley KIA Dunstable-Logo

Antwort von Brayleys Cars - Brayley KIA Dunstable

Hi Louise, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Bewertet mit 5 von 5 Sternen

The "improved service" plan

In February 2026 I tried to confirm a planned service appointment online via smartphone but the tinyurl site failed to provide the promised copy of what was intended. A simple glitch, I thought, just telephone and ask for a copy. I was DISGUSTED to learn (from the sales department) that Kia Brayley Dunstable actually cannot be bothered to allocate ANY resources to answer phones calls to discuss car servicing and has not done so for some considerable time. How can owners trust that Brayley Dunstable will carry out any job competently? What else do they not bother doing properly?
*****
I am happy to update my "one star" review in February to "five" in April to add Brayles took my bad February experience review above very seriously and subsequently worked hard to change the extremely poor first impression and even improved the training of their sales department and telephone message.

16. Februar 2026
Bewertung ohne vorherige Einladung
Brayleys Cars - Brayley KIA Dunstable-Logo

Antwort von Brayleys Cars - Brayley KIA Dunstable

Thank you for your review. We are sorry to hear of your experience and understand that our Head of Business has contacted you to discuss your feedback.

Bewertet mit 5 von 5 Sternen

Highly recommend

First class service from Kia. I asked if I could have my car back by 16.00 it was ready by 11.30 all the staff are friendly. Only thing that I don’t like is paying £30 for a courtesy car but that’s irrelevant to the service received at the garage

4. Februar 2026
Bewertung ohne vorherige Einladung
Brayleys Cars - Brayley KIA Dunstable-Logo

Antwort von Brayleys Cars - Brayley KIA Dunstable

Hi Juju, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Bewertet mit 5 von 5 Sternen

Another totally satisfactory experience at Brayley Kia Dunstable .

I rang Brayley Kia Dunstable to book my car for repairs that were suggested to me during my last service in May 2024 . The booking was made very professionally and efficiently by Fiona Callum who had my paperwork ready for me to sign on arrival . I was able to add the change of the battery my key fob on the day without any problem . Later in the day I was rang and got feedback on the check carried out on my car . Very useful as my wipers needed changing.
On collecting my car , as I was asking how to use the key in case of battery failure Jordan Langley not only explained it but accompanied me to my car to make sure I knew how to do it , something I wouldn’t have been able to do without being shown .
At Brayley KIA Dunstable the staff genuinely care about their customers.
I have now moved to Bedford but will continue to come to Bradley Kia Dunstable for further services , MOTs and repairs if / when needed.

29. Januar 2026
Bewertung ohne vorherige Einladung
Brayleys Cars - Brayley KIA Dunstable-Logo

Antwort von Brayleys Cars - Brayley KIA Dunstable

Hi Edith, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Bewertet mit 5 von 5 Sternen

All went very smoothly thanks

All went very smoothly thanks

30. Januar 2026
Bewertung ohne vorherige Einladung
Brayleys Cars - Brayley KIA Dunstable-Logo

Antwort von Brayleys Cars - Brayley KIA Dunstable

Hi John, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Bewertet mit 5 von 5 Sternen

Excellent Service

I have bought m cars with them, have my vehicle services, repaired and MOT'd with them for years. They are just so good and reliable with everything. In fact, they are reason I buy Kia cars.

29. Januar 2026
Bewertung ohne vorherige Einladung
Brayleys Cars - Brayley KIA Dunstable-Logo

Antwort von Brayleys Cars - Brayley KIA Dunstable

Hi Srividya, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

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