Bravissimo Bewertungen 817

The worst experience ever. When i questioned about the band being ruffelled I was told that it would rectify itself as it was the material. I was left in the changing room with a load of bras struggling. What a day wasted and no bras.

Excellent service from the lovely Erin at the Leeds branch.. my sister and I visited the store for a bra fitting seeing that we hadn’t been measured for years. What a lovely experience, we were made very welcome by the lady (sorry don’t know your name) on the shop floor then made our way downstairs ..
we were seen to straight away and the service we received was professional, friendly and respectful. The bras are of good quality (even though a little expensive) and are made well. Good choice of styles and colours but like my old dad used to say you buy cheap you get cheap! So well worth investing in a decent bra that fits well .

I made an appointment for my daughter and I at the Covent Garden branch on 27th December in the morning. She is a reluctant shopper for bras but needs must etc! We had an appointment with Daisy who was utterly marvellous and put my daughter at ease. Daisy recognised her reluctance and helped her find the styles that suited her size and shape, and was particularly good with understanding where she felt less than her best. I was also fitted by Daisy at the same time, and nothing was too much trouble for her. We came out with five bras and I am so pleased to say that my daughter is wearing them as opposed to the 'trendy' social media brands etc that did her no favours at all! Massive thank you to Daisy and we look forward to coming back in a couple of months time for more.

Delivery fine
I've not even had the bra a week and the clasp is broken.
Badly made.

Also had one before this and the wire came through but thought it was jus bad luck.

Think I'll just buy from elsewhere now as it's obviously not a one off.

Don't know who's making them now but their no good.

Very disappointed. I bought a bra 10 months ago and the underwiring has already come through on one side. When I took it back to the store I was refused a refund as the assistant said the guarantee period was only 1 month! Only a month - whoever had anything go wrong with a bra within one month? Needless to say I haven't worn it every day as I have a number of other bras. I have been a loyal customer for several years, but now I will shop elsewhere.

Visited Milton Keynes for some late night Xmas shopping on 13th Dec, was going to pop in the store to look for some PJ's for my mum looked in and no customers in there and noticed a lady at the till with her hand resting on her face looking so bored so it put me off going in there to be honest. I admit this was about 7pm and probably wanted to go home but it wasn't very inviting.

Yesterday I went into the store to have a look and was greeted by staff wearing jeans, my son informed me this is the way shops are going now but I struggled to work out who was working in there and who were customers.

Shame as it's a nice shop with lovely items, just would like a bit more Bravissimo.

I've been shopping with them for years. Incredible in-person customer service, perfectly fitting bras and great quality, and great phone support as well.

Visited the Edinburgh branch again for new bras. As always was greeted by a warm friendly member of staff. Had a fitting with Yasmin who was delightful. Very professional and helpful. Came out with 3 new bras and a swimsuit all with her help and guidance. Cannot recommend this shop enough for their lovely approach to good service. Did not feel rushed at all. Very pleasurable experience.

My new T Shirt bra is my go to bra now. It’s amazingly comfortable and fits and supports so well.
I can’t believe this is my first bravissimo.
💯 recommend

Had a fitting in the Cambridge store yesterday by Akshica. She was brilliant, very courteous and professional with good product knowledge. Thank you.

We visited the MK store today and was served by Shona. She was absolutely brilliant. Made my daughter feel at ease and really acknowledged what she wanted. Bravo to Shona! ☺️

Not my personal experience but more from my wife. Visited the Solihull branch a few weeks back and was served by a lovely young lady called Steph. She was so kind, thoughtful and considerate, my wife left with such a huge smile on her face, which meant I got a cracking meal cooked for me later on. Whatever you did Steph, please repeat I've not seen my wife that happy from a shopping experience in ages. I would highly recommend anyone visiting to seek out Steph, you won't be disappointed by her service.

Laura really helpful and friendly. Brilliant advice and fitting. Lauren on the desk absolutely lovely too and ordered items that they didn't have in shop to be delivered free of charge to.our home. Arrived 2 days later. Great service. Highly recommend

I have been shopping, mail order, with Bravissimo since their very first brochure! They have come a long way since then.
There are so many pretty bras in my size that I am spoilt for choice. Most of the various styles fit and suit me and I am rarely disappointed.
The customer service is excellent. Always polite and friendly.
It has been a pleasure to shop with Bravissimo through the years and I would highly recommend them to anyone with a fuller bust.

Outstanding professional service. I attended the Bath Branch and they managed to get me an appointment almost immediately. Katherine was amazing and very knowledgeable regarding measuring and styles. The other members of staff was very polite and welcoming. Thank you all for a wonderful experience, as this is something I was anxious about attending.

Have been buying my bras from Bravissimo for a number of years at the Norwich branch. This appointment was 1pm Oct 17th and as always I had excellent service,this visit I was attended to by Toni who was great. An asset to the company along with the receptionist who's name unfortunately I can't remember both warm, friendly,knowledgeable, professional yet fun staff members..

I have been a customer of Bravissimo for YEARS and truly would never buy my bras from anywhere else. I always love the products but had a lovely experience with their customer service today and I felt the need to share. I placed an order 6 days ago and it was still showing up as not even dispatched and I hadn’t received a confirmation email (which I have never had issues with before). I called customer service to say that I desperately needed the product for the following day (tomorrow) and was concerned that it would not be there in time now. The lady who I spoke to informed me that my chosen style was currently out of stock and that my confirmation email should have mentioned this. When I said that I had not received a confirmation email she could not have been more apologetic and bent over backwards to sort my issue. She changed my order over to a different limited edition version of my bra to ensure that it made it over in time. This doesn’t sound like much but simply being treated like not just a human being but a truly valued customer goes a long way and can be a bit hit or miss. What a lovely person and one of the reasons that I will continue to use this company.

Superb service, cannot fault it in anyway.

I visited the Chester store on 2nd October and was helped my Alison. As soon as I entered the shop I was treated with a friendly courteous manner. I am a middle aged rather large woman at that time of life who was in need of some good bras and underwear - didn't even know my own size. I wasn't exactly dressed for clothes shopping and I wasn't treated like something someone had trod in, unlike some stores. Alison and the other ladies were absolutely brilliant. I was in there about half an hour or so and Alison could not have been of more help.

Absolutely superb and I cannot thank them enough. The difference between the bras sold here and those in the supermarkets is that they are made to be comfortable - they don't scratch you backs with annoying labels and bits sticking out. Huge thanks. :-)

Thank you to Erin in the Leeds store for a successful fitting (I was wearing completely the wrong size) and for great advice about the fit and shape of the different brands in store. I left happy with 2 very comfortable bras.

The quality of this brand has dropped immensely over the last few years. In-store options are really hit-and-miss, so not worth travelling to if you don't live close by.

I ordered the Clara bra in early summer but it arrived damaged. I sent pictures to Customer Service and did receive very helpful assistance and a replacement, but on sending the original bra back I got a very condescending email implying I'd caused the damage due to improper care, although I had not been able to wear it even once.

Another bra (Bravissimo's Aluna) I got on this order lasted two months before the wire channelling came unstitched and the wire poked through, I didn't even bother contacting Bravissimo after the last email I got. I'm limited to where I can buy bras due to my size, and the prices I pay mean I know how to take care of them, but two £40+ bras breaking before I've even completed the Klarna payments mean I'm not shopping here any more. Emails to customer services can take up to a week to get a response and the website chat rarely gets an answer. As other people have pointed out, a bra order can go into the hundreds of pounds online and there is no customer service in terms of shipping discounts etc like other online stores will offer.