I’ve been a Bowflex customer for 25+ years. I’ve bought Porsches and I’ve been a sales manager. The gentleman who helped me on the phone was perfect! Literally. He listened to my needs and wants and a... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
I didn't expect shipping to be that much on a $14 item. Other than that everything was fine. I've never seen a rod rejuvenator before. Great idea! Hopefully it works just as good.
I paid extra for the upgraded rods but never received them. The instructions need a complete quality assurance overview because most of it is confusing. Part G2 x 2 was really only X 1 because one of... Mehr ansehen
Customer service is just a phone call away. No 20 minute AI trying to help just real people committed to the customer. Would like to mention the pleasant order experience with Barb. Thank you.
Unternehmensdetails
Vom Unternehmen geschrieben
Official USA site for BowFlex Home Gyms. BowFlex is your solution for home fitness. No gym membership required. Get a complete workout at home with the BowFlex homegym.
Kontaktinformationen
Vereinigte Staaten
- www.bowflex.com
Hat 85 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
DO NOT RECOMMEND
I’ve used the dumbbell set maybe a total of 10 times, and my right dumbbell is already broke. I can’t believe I paid almost $500 for this equipment
I didn't expect shipping to be that…
I didn't expect shipping to be that much on a $14 item. Other than that everything was fine. I've never seen a rod rejuvenator before. Great idea! Hopefully it works just as good.
HAS BEEN
Wow, I can’t believe these reviews. The whole line of equipment went from great to garbage. Don’t trust 4 stars on a company in bankruptcy for a reason.
It’s quick and easy check out
I’ve been a Bowflex customer for 25+…
I’ve been a Bowflex customer for 25+ years. I’ve bought Porsches and I’ve been a sales manager. The gentleman who helped me on the phone was perfect! Literally. He listened to my needs and wants and addressed them beyond my expectations. He was better at the transaction than the the 5 people I just dealt with over the last month while buying a house.
The online order wouldn’t go through in…
The online order wouldn’t go through in spite of multiple attempts, but your Sales Associate Marlo Ainge was very helpful in placing the order for me over the phone.
The sales rep was extremely helpful…
The sales rep was extremely helpful with my order of a new gym! He also took the time to explain the delivery process. Very appreciated!
Thank for the Excellent experience I…
Thank for the Excellent experience I had with the purchase of my Bowflex treadmill. Professional,knowledgeable, exceptional service from purchase to setup and delivery. Thank you
Customer service is just a phone call…
Customer service is just a phone call away. No 20 minute AI trying to help just real people committed to the customer. Would like to mention the pleasant order experience with Barb. Thank you.
Bowflex Recall
Johnson Health Tech recently acquired Bowflex, and some of their SelectTech dumbbell models are now under recall. I purchased mine in 2022 for $438, making me eligible. I submitted a recall ticket and received a confirmation email, but it was unclear that I’d have to manually check back for status updates — no proactive communication was provided.
When I eventually checked, the system falsely showed that a prepaid return box had been “delivered.” (Side note: They require you to send back the bases and handles, and from what I gather from other customers’ complaints, apparently they then lowball you and the refund/credit they offer is insultingly low at $25–$60. I never even got that far because Bowflex failed at the first step — providing the return box.)
When I contacted support, they took nine days to reply with a generic message, closed out my ticket, and gave me a FedEx tracking number that wasn’t valid. After I pointed this out, their only response was: “We have already provided you with the steps to track the pre-paid box.” The tracking number still doesn’t work, and my ticket was marked closed.
This recall involves customer safety, yet Bowflex’s process has been slow, dismissive, and unhelpful. If this is a reflection of where the company is headed, I’d recommend taking your business elsewhere — Bowflex makes customers jump through hoops without offering real solutions or accountability when something goes wrong.
it took me all day to order Bowflex…
it took me all day to order Bowflex order website was down. i finally orders via facebook
Great customer service over the phone.
First time buyer on Bowflex and have a…
First time buyer on Bowflex and have a good experience so far I hope everything goes well every time
I have not even received an order…
I have not even received an order confirmation. only this survey.
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