BowFlex Bewertungen 2.298

I’ve used the dumbbell set maybe a total of 10 times, and my right dumbbell is already broke. I can’t believe I paid almost $500 for this equipment

I didn't expect shipping to be that much on a $14 item. Other than that everything was fine. I've never seen a rod rejuvenator before. Great idea! Hopefully it works just as good.

Wow, I can’t believe these reviews. The whole line of equipment went from great to garbage. Don’t trust 4 stars on a company in bankruptcy for a reason.

Fast and easy process

Always good online service.

Very helpful, answered everything clearly!

I’ve been a Bowflex customer for 25+ years. I’ve bought Porsches and I’ve been a sales manager. The gentleman who helped me on the phone was perfect! Literally. He listened to my needs and wants and addressed them beyond my expectations. He was better at the transaction than the the 5 people I just dealt with over the last month while buying a house.

The online order wouldn’t go through in spite of multiple attempts, but your Sales Associate Marlo Ainge was very helpful in placing the order for me over the phone.

The sales rep was extremely helpful with my order of a new gym! He also took the time to explain the delivery process. Very appreciated!

Thank for the Excellent experience I had with the purchase of my Bowflex treadmill. Professional,knowledgeable, exceptional service from purchase to setup and delivery. Thank you

Customer service is just a phone call away. No 20 minute AI trying to help just real people committed to the customer. Would like to mention the pleasant order experience with Barb. Thank you.

I had a bow flex for many years!

The whole process, from the beginning to the end.

She was very helpfull

Johnson Health Tech recently acquired Bowflex, and some of their SelectTech dumbbell models are now under recall. I purchased mine in 2022 for $438, making me eligible. I submitted a recall ticket and received a confirmation email, but it was unclear that I’d have to manually check back for status updates — no proactive communication was provided.

When I eventually checked, the system falsely showed that a prepaid return box had been “delivered.” (Side note: They require you to send back the bases and handles, and from what I gather from other customers’ complaints, apparently they then lowball you and the refund/credit they offer is insultingly low at $25–$60. I never even got that far because Bowflex failed at the first step — providing the return box.)

When I contacted support, they took nine days to reply with a generic message, closed out my ticket, and gave me a FedEx tracking number that wasn’t valid. After I pointed this out, their only response was: “We have already provided you with the steps to track the pre-paid box.” The tracking number still doesn’t work, and my ticket was marked closed.

This recall involves customer safety, yet Bowflex’s process has been slow, dismissive, and unhelpful. If this is a reflection of where the company is headed, I’d recommend taking your business elsewhere — Bowflex makes customers jump through hoops without offering real solutions or accountability when something goes wrong.

it took me all day to order Bowflex order website was down. i finally orders via facebook

First time buyer on Bowflex and have a good experience so far I hope everything goes well every time

I have not even received an order confirmation. only this survey.