Bonners Music Bewertungen 

My dad purchased a tyros 5 keyboard with speakers and sub as a package back in April. I left a review how impressed we were with the efficiency of the staff and how well packaged and quick delivery.
Recently, one of the leads became faulty so I phoned them up and I’d just like to say their after care service was brilliant they sourced the lead and it arrived the next day. What a great company!!! We will definitely be a returning customer.

Absolutely fantastic company. Help, support, enthusiasm and a can do attitude. Very impressed indeed, and Rich who I dealt with was very professional, courteous and considerate throughout. I would thoroughly recommend dealing with Bonners for anything musical!!

Hi . I got in contact with bonners music after finding they had a 54 resissue strat in stock . After an email rich got back in touch immediately and added a few photos upon my request as I had concerns with it being a nitro finish guitar . This is a guitar I've wanted for about 15 years and after seeing a handful in shops I've never pulled the trigger because something was always off with the nitro finish and I already own a 57 reissue so I know what areas to look .

When I opened the case on this guitar it literally shook me to the core it was absolutely beautiful and the fact these guys bent over backwards to accommodate me made it this possible also to note it was very generously priced for what I received . Thanks rich and thanks to bonners for making this finally happen 5 star service

I am so happy with my Yamaha keyboard upgraded pack, the quality and bundle were perfect!! Excellently packaged and fast delivery. Thank you bonners, appreciate you being a good company!

as a first time buyer of a digital piano i rang for advise the gentleman who took my enquiery was great , very helpful and informative, no sale pitch just good helpful information, their delivery was fast and the price was competitive , unfortunatly their delivery partner was not so good (fedex) but when i phoned to ask why delivery information was wrong , the lady was helpful and apologetic , the piano arrived very well packaged and was easy to erect , overall i think Bonners was a very good choice for my needs

Fantastic shop in MK. Dealt with by Toby who seemed to know his stuff. Shop had a great selection and the ability to have a go. What more could you want? Thanks guys.

I bought a Kawai CA701 after months showing up by the store and testing all pianos. The guys at Bonners in Milton Keynes were very helpful, answering all my questions, and had infinite patience with me taking my time to make sure I choose the right instrument. They also quickly arranged a technician visit to have a look at key noises. I've got no complains

I recently bought a Roland Fp30x digital piano from Bonners at Newcastle. Many thanks to Neil Ferry for the friendly expertise and advice and for giving me plenty of time to decide. I am delighted with the Roland.
I would highly recommend Bonners.

Many thanks to Steve Gilbert at the Newcastle branch for his help when I saw him on 7th April 2026 and placed my order for the Roland LX6 Digital Piano Premium Package.
Steve was very helpful in helping me to chose the correct piano for my requirements.
The piano was delivered by Griffin Transport.  The two delivery men were fantastic. Everything was completed within the stated time frame, they did a great job in removing my current Kemble upright piano and the premium delivery fee paid was excellent value - they wasted no time setting everything up and clearing up all packaging.
I would have no hesitation in recommending Bonners Piano Centre as Steve provided a very high level of customer service and his knowledge was exceptional.

Bonners provided an outstanding service when I bought my Kawai digital piano recently.
They were professional, effective and knowledgeable. Their website has excellent videos to help me decide on which piano to buy. In addition, there are many excellent videos on YouTube. Especially, the one on how to put your flat pack together.
Communication, both over the phone and emails were supportive and helpful.
I would highly recommend Bonners.

Visited Bonners Reigate branch for a new digital piano..Great service...good choice of pianos.
Delivery was fast and the men took our old piano away. They were very careful setting up and removing. Very happy with my purchase.

With the demise of physical music shops, and having to purchase a new digital piano for my Church, I started my research, and was left with 2 choices.
Bonners no only had the best price, but on messaging them about payment and delivery options, I quickly received a reply from Tom with our options.
I ordered the piano that day, and it was delivered 2 days later.
All in all, and excellent first experience with Bonners.

I placed an order on 19 February for a Yamaha CLP835, having been assured that delivery would be completed by mid-March. On that basis, I waited patiently.

I was later informed that my chosen colour was unavailable due to the “current unstable world situation” (with a vague reference to events in the Middle East). Quite how that specifically affects the availability of this particular model was left unexplained, but I agreed to switch to black, which I was told was in stock.

From that point onwards, things became… increasingly uncertain.

I was informed that dispatch on Friday would be “difficult”, so Monday was set instead. We are now well past that, and so far I have received a chair and a pair of rather cheap headphones - but notably, not the piano itself.

What makes this particularly frustrating is the clear promise on their website and in emails of fast (even 48-hour) delivery. That commitment appears to bear little resemblance to reality.

Communication has been equally disappointing. Multiple promises of call-backs have resulted in complete silence.

All in all, a rather underwhelming experience for what should have been a straightforward purchase. Still waiting for the piano - and, ideally, for someone to take ownership of the situation.

Great service great advice. Amazing Eastbourne store with a great selection of instruments to cater for all needs. Will be back time & time again.

I recently purchased a Clavinova CLP885 from Bonners in Eastbourne and I thoroughly recommend them for a helpful, knowledgeable and efficient service. It's definitely worth an in-person visit to the showroom if you can. I wasn't happy to just buy on-line and the range of digital pianos available made it a proper 'hands-on' experience. I already had a good idea of what I was after but it was helpful to be able to compare the different models and understand what I was getting for the money

I have just purchased my C3 Piano from Bonners.
Tim was particularly helpful and has been on hand throughout the whole purchase and delivery.
I would 100% recommend this company if you were looking at buying a prestige instrument.

The store in Milton Keynes had a brilliant range of pianos - including all the ones on my shortlist. I was able to try them without any pressure from staff, and allowed as much time as I needed. Staff were very helpful, polite and very knowledgeable. Great sales team. Delivery and installation was also very smooth.

Loved Bonner's piano's! The store had a great selection of pianos, and it wasn't too loud/crowded.

Neil Ferry was a phenomenal sales person, super knowledgable across all pianos, made interesting suggestions and was not pushy at all. I was there with my grandfather for three and a half hours making a decision, and Neil was incredibly patient, did not rush us at all.

I was looking for a new or refurbished grand piano and what appealed to me most was the wide selection of pianos on offer at Bonners Reigate showroom. I spent over an hour playing different makes/sizes and had great support from Emma before making my selection. Bonners also have lots of useful info on their website. The piano was delivered with care and has excellent tone. I am thrilled by my purchase.

Full marks to Bonners in Reigate for their excellent service and many thanks to David for his expert knowledge and guidance in helping me to make the transition to a digital piano. The whole process was smooth and efficient, and conducted in a friendly no-pressure environment. Subsequent delivery was also prompt, on time and hassle-free. I am delighted with my purchase and have no hesitation in recommending David and the Bonners Team in Reigate.