Billing Finance Bewertungen 

2.933
TrustScore 4.5 von 5

4,6

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Great experience and sorted quickly am able to pick my vehicle up inthe next few days. Will recommend to friends and family

Bewertet mit 5 von 5 Sternen

Tbh I didn’t think I’d be accepted having an average credit score but these guys helped me out. Amazing help with everything applied a they did all the work for me other than selecting the bike. Swift... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

What an amazing and professional experience I have had with Edwin especially. He has gone above and beyond to make sure I found the right car that was suitable for me. Nothing was ever too much has... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

My experience buying my first car was absolutely fantastic. The customer service was excellent from start to finish, and the team went above and beyond to make sure I had everything I needed. Their wi... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Autofinanzierung und -kreditunternehmen

Informationen, die aus verschiedenen externen Quellen stammen

Getting you where you need to be

Coronavirus Update

TALK TO US

We know many of you are worried about how your finances might be affected by coronavirus (COVID-19). If you've been affected by coronavirus (due to illness or self-isolation) and are worried about what this might mean for you financially, there are things we can do to help. The sooner you are able to get in touch, the more we may be able to do. If you would like to speak with us regarding your agreement, please call us on 01604 402 204 where an agent will be happy to assist you. Please be aware we are currently operating with a reduced number of staff. Due to this, you may experience longer wait times than usual when calling in to speak with us.

Kontaktinformationen

4,6

Hervorragend

TrustScore 4.5 von 5

2933 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 88 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,6

Alle Bewertungen

(2.933)

87 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Great and very helpful and professional.

Great and very helpful and professional.

4. Mai 2026
Billing Finance-Logo

Antwort von Billing Finance

Thank you for your review. Our staff strive to ensure customers are happy and get the best outcome, so this is great to hear. Please let us know should there be anything else we can do to assist.

Bewertet mit 5 von 5 Sternen

Given my circumstances this company…

Given my circumstances this company where more than helpful made the process simple and got me in the vehicle I wanted ,

4. Mai 2026
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Antwort von Billing Finance

Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated. We hope you enjoy your new vehicle.

Bewertet mit 1 von 5 Sternen

For the sake of your mental health avoid this company

I don't know how everyone is giving 5* reviews. I'm guessing because they got finance quickly and easily. Yup, this company will throw money at you as fast as you put the phone down.

But be careful with this company, I ended up with an issue with the car I got finance on, tried to speak to them about it, as they where sending letters,emails etc saying any issues, we're here to help. I asked for help and was basically told we want our money, the cars not our issue. Give us our money. I asked them about the letters they offered about help and was told they basically told me to go get help somewhere else, it's not their job and that they only have to provide info on where to go, which is not them. So after months of hassle and me still paying off a car which was written off. I eventually stopped paying them. After lots of back and forth the car was sold off as scrap and they then asked for another amount of money. I refused the car had issues when I got it but they don't care. Only want the money. So short of having to fork out on a lawyer which would cost more than the outstanding finance..I tried to agree a payment plan with them. They refused because it wasn't getting them their money fast enough. Now after months of no contact, they have sold my debt to a debt recovery agency, who have sent a letter through to me today.

So avoid this company at all costs. You may be desperate for credit, you may think it's not going to happen to you. But honestly the hassle and pressure this company puts on you almost drove to have a mental breakdown. A sickening company with dubious morals, skirting the edges of the law, with what they can get away with because they know most people using them probably don't have many options with credit.

28. März 2026
Bewertung ohne vorherige Einladung
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Antwort von Billing Finance

We apologise that our service did not satisfy your expectations. We set a high standard for ourselves and are truly sorry to hear that this standard was not met in your interaction with Billing Finance.

I have logged a complaint for you and someone will be in touch over the next couple of days once a full review of your file has taken place.

Thank you for raising this concern

Bewertet mit 1 von 5 Sternen

day 3 of waiting for a call back

11. April 2026
Bewertung ohne vorherige Einladung
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Antwort von Billing Finance

We always aim to deliver a great experience here at Billing Finance. So, we are sorry to hear that we didn’t meet our usual standard of customer service this time.

Bewertet mit 1 von 5 Sternen

My advice re this company or should I…

My advice re this company or should I say bully's is stay clear of them. Nothing but issues from start to present.

Sent them compared PCP o.n 18th March 2025. They responded requesting more details on 20th March and I responded same details with there request. Still no response so sent them further email on 29th March which they still haven't responded to. Yet when you miss payment by 1 hour they are on phone demanding money with threats of legal action.

I sent them further email today and still nothing.

Ease don't call yourselves as professional because you've not treated me professionally. I will be leaving your company e d of 2026.

8. April 2026
Bewertung ohne vorherige Einladung
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Antwort von Billing Finance

We apologise that our service did not satisfy your expectations. We are always striving to improve our service, so listening to what our customers have to say it very important. Please reach out to discuss this on 01604 402204 at your earliest convenience so we can investigate for you.

Bewertet mit 5 von 5 Sternen

Happy Customer

Financed my car with Billing Finance in 2021, which has just come to an end after 5 years. I couldn’t praise them enough at how helpful they were every time I contacted them for anything throughout the duration of my agreement. Very happy and would recommend them to anybody.

27. März 2026
Bewertung ohne vorherige Einladung
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Antwort von Billing Finance

Hi Kimberley, thanks for leaving us such a wonderful review. We are thrilled that you loved your experience with Billing Finance; our staff will be happy to read your review. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.

Bewertet mit 1 von 5 Sternen

Disgrace of a company

Disgrace of a company. They offer high interest loans and provide finance for unroadworthy cars. They prey on people who are desperate and box their liabilities off to prevent any comebacks. Still, this is not the issue.

The issue is, when your old broken car comes into problems or things come to light, you best believe that this company is going to swerve and dodge everything that comes their way. They twist your words, your meanings and play dirty tricks to prolong complaints and cases against them. Their goal, to exhaust you and make you go away. They play in the fact that people don’t know the system but they do, and they will use it to their full advantage.

They fail every duty they have and hope you don’t know enough to see it. They know the system is slow and is painful to deal with for the everyday consumer. They count on this.

They blatantly ignore key points and evidence that will put them in the firing line and instead focus on points and evidence, regardless of their relevance to protect themselves. Like stated before, if they can’t find something, they will just change what you said .

My advice to everyone else being stung by the company. Only use emails, leave paper trails. Familiarise yourself with the FCA, ICO , DVSA and Use the FOS, although useless, exhausts the options and be prepared for court with these. This is a company that deems it worthwhile to prolong cases even in the face of an ultimate loss. Chances are most of their complaints fall off or have weak cases resulting in them winning .

I wish I could publish all my evidence of their failures over these last months, and their deliberate lies or misleading statements. It’s laughable for such an organisation. Especially since they have just received a large investment. Does your investors know of how bad your internals and practices are?

17. März 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Avoid at all cost!!!!

Got sold a faulty car all electrics faulty cut out whilst driving was returned to garage 21 times in first 3 months billing finance refused to accept car back or help! Dont go near! Lucky I didn’t have a serious accident as clearly there’s no support! Car was eventually returned to then mmm hit I was charged full amount 6 years later I received a email today so acknowledge my complaint! What a joke! Shouldn’t take 6 years!

5. März 2026
Bewertung ohne vorherige Einladung
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Antwort von Billing Finance

We apologise that our service did not satisfy your expectations. We are always striving to improve our service, so listening to what our customers have to say it very important. Please reach out to discuss this on 01604 402204 at your earliest convenience.

Bewertet mit 1 von 5 Sternen

Don’t bother with them !

Don’t bother with them !! Bought a car via a garage toom hours to get payment sent to garage… anyway 2 years pass and the vehicle was stolen I had a call off the police saying car is not registered to me and still registered to the garage purchased from.. I asked for a copy of v5 from billing finance they didn’t have one !! I queried why and after weeks no response of any use from them just recovery team asking for money as insurance are taking a while due to no v5. They are scum and god forbid anyone ever use them to finance any car. Bought car £5495 with interest want repaying £11000 !! Never ever will I use them again

4. März 2026
Bewertung ohne vorherige Einladung
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Antwort von Billing Finance

We apologise that our service did not satisfy your expectations. We set a high standard for ourselves and are truly sorry to hear that this standard was not met in your interaction with Billing Finance.

Bewertet mit 4 von 5 Sternen

It’s very helpful

It’s very helpful

7. Februar 2026
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Antwort von Billing Finance

Thank you for your review. Our staff strive to ensure customers are happy and get the best outcome, so this is great to hear. Please let us know should there be anything else we can do to assist.

Bewertet mit 5 von 5 Sternen

The process was flawless and the staff…

The process was flawless and the staff were very helpful.

30. Januar 2026
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Antwort von Billing Finance

Hi Emmanuel, thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5-star as we strive to provide just that for all our customers.

Bewertet mit 5 von 5 Sternen

Great customer service

Great customer service

13. Januar 2026
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Antwort von Billing Finance

Hi Abisola, thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5-star as we strive to provide just that for all our customers.

Bewertet mit 5 von 5 Sternen

Use Billing finance

Great service with Billing finance.

I took out a loan and the process was very quick with a variety of lends, repayment plans and options.

Professional staff who were easy to talk to, no hidden agenda or surprises, even the small print is explained.

Very impressed with the service.

Thank you.

19. November 2025
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Antwort von Billing Finance

Hi Georgina, thanks for leaving us such a wonderful review. We are thrilled that you loved your experience with Billing Finance; our staff will be happy to read your review. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.

Bewertet mit 5 von 5 Sternen

Smooth procedures

Smooth procedures, timely response

29. Dezember 2025
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Antwort von Billing Finance

Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated. We hope you enjoy your new vehicle.

Bewertet mit 5 von 5 Sternen

Excellent service

Excellent service, quick and timely reponse

2. Dezember 2025
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Antwort von Billing Finance

Thank you for your review. Our staff strive to ensure customers are happy and get the best outcome, so this is great to hear. Please let us know should there be anything else we can do to assist.

Bewertet mit 5 von 5 Sternen

I must say that the customer service…

I must say that the customer service was great right through the whole process and attention to detail is next to none, they even offered cups of coffee ☕️ while we waited in the office and again i must commend you guys on the cleanliness of the rest room which I haven't seen for a long time you 🙏🏼,congrats again and thanks for the experience I certainly wouldn't hesitate in recommending them, awesome.

25. November 2025
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Antwort von Billing Finance

Thank you for taking the time to tell us about your experience of dealing with us. At Billing Finance we work hard to achieve the best outcomes for our customers. Enjoy your vehicle!

Bewertet mit 5 von 5 Sternen

Made My First Car Purchase Easy and Enjoyable and Amazing Customer Service and Support

My experience buying my first car was absolutely fantastic. The customer service was excellent from start to finish, and the team went above and beyond to make sure I had everything I needed. Their willingness to help was amazing — it truly felt like a one-stop shop. I left feeling confident, supported, and very happy with my purchase. Highly recommended!

28. November 2025
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Antwort von Billing Finance

Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience with Billing Finance; our staff will be happy to read your review. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.

Bewertet mit 5 von 5 Sternen

Easy process

Amazing company easy process start to finish from applying to picking up my car would highly recommend.

28. Oktober 2025
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Antwort von Billing Finance

Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated. We hope you enjoy your new vehicle.

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