Changing my review from 1 star (coz delivery was delayed -- took 17 days even though site claims 4-5 days) to 4 because the product is fantastic. Was packed well and reached in perfect condition. The... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
This is the second time I purchased a frame. The quality is amazing and exceeds my expectations. Shipping is terribly slow my frame, although packed very well arrived with minor damage that I attribu... Mehr ansehen
Unternehmen hat geantwortet
Terrible experience. Item received 3 weeks after initially ordered despite 5 days advertised. Customer service is just as bad. Prompt response from AI/Chat bot, but left waiting weeks to hear from a... Mehr ansehen
Unternehmen hat geantwortet
Product quality good, reasonably priced. Great selection of frames. My items arrived well packaged. The only downfall with my transaction is the length of time taken for delivery as well as only limit... Mehr ansehen
Unternehmen hat geantwortet
3,1
Akzeptabel
825 Bewertungen
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
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Das haben sich andere Leute angesehen
No issues - very happy
I ordered 4 x ornate gold A4 frames, and I’m delighted with them.
I’ve never ordered from this company before, but decided to give them a try as I struggled to find what I wanted in Irish shops.
Frames are fab & securely packaged, prices were good, delivery time was reasonable, and I received communication every step of the way.
Would recommend.
26. Juni 2025
Bewertung ohne vorherige Einladung
Verwendet eventuell KI als AntworthilfeMehr lesen
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
Extremely disappointing experience
I thought this was an Irish company (.ie domain), but it happens to be a Swedish company. Bought 3 cut to measure mirror glasses. It took very long time to arrive, despite they advising 5-9 working days. When I finally got the mirrors they were all shattered in pieces, not a single one in one piece. The mirrors were poorly packed, with no protection whatsoever between the mirrors, just a simple piece of paper between them, which is a disaster! Now I'm trying to contact them and will probably wait another long time to get a replacement. Avoid if you're in need of anything to arrive fast.
11. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von BGASTORE.IE
Hi Leonardo,
we’re very sorry to hear about your experience and truly regret the inconvenience caused.
We’d like to clarify that your order was delivered within the indicated timeframe, on the 9th working day. We take great care in our packaging process to ensure items are protected during transit, but unfortunately, damages can still occur during delivery, and we understand how frustrating that is.
Thank you for reaching out to us, we appreciate the opportunity to resolve this for you and will attend to your case right away.
I first time heard about this company
I first time heard about this company, so I was a bit sceptical , but was quite quick on everything. Fantastic. Will definitely look in more in other products what they sell
27. Juni 2025
Beautiful and modern mirrors
The range of beautiful and modern mirrors made selection of just one a little difficult, suppose that's a good thing.
Good price and speedy deliver rounded off a very good buying experience.
26. Juni 2025
Excellent Customer Service
Customer service responded quickly and addressed the issues efficiently. They provide very helpful and excellent support.
5. Juni 2025
Extremely slow shipping even after…
Extremely slow shipping even after paying extra for expedited delivery. One of the frames feels very cheap. Other one is ok
22. Juni 2025
Antwort von BGASTORE.IE
Hi Aaron,
Thank you for taking the time to leave a review and we’re truly sorry to hear that your experience wasn’t as expected.
While our estimated delivery time is 3–5 working days, and your order arrived just one day outside that window, we understand that any delay can feel disappointing, especially when you've opted for Express Handling.
We’d like to clarify that Express Handling is not an express shipping method, but rather an add-on that ensures your order is prioritized and processed on the next available working day, which we did.
We’re also sorry to hear that one of the frames didn’t meet your expectations. You can of course proceed with a return and find the information via our website or contacting our customer service. We remain available and wish you a great day.
I bought a mirror on line which got…
I bought a mirror on line which got lost in transit
I E Mailed customer service and they got back to me immediately
The situation was rectified
I was extremely impressed and would definitely buy from the site again
Regards
Esme Cluskey
29. Mai 2025
High Quality and lots of choice
Speedy delivery. High quality frame, great value and the packaging was plentiful and so professional. Bought a 70x50 frame to display a jigsaw, so many styles and colours to choose from and will definitely shop here again.
10. Juni 2025
Excellent quality item
Excellent quality item, competitive price, just took a full week to arrive
9. Juni 2025
90cm round mirror
Mirror ordered is exactly as advertised. Good quality and packaged well to avoid damage.
8. Juni 2025
I never received my item
I never received my item. The money was refunded but didn't get any email explaining why.
6. Juni 2025
Antwort von BGASTORE.IE
Hi Claire,
We see that there is an order in your name which has not yet been shipped, as we are currently waiting for some items to come back in stock.
Regarding the refund you mentioned, we haven’t issued one for this order, so it might be related to a different purchase or retailer. To help clarify this, we kindly ask you to contact our customer service team directly with your order number and any refund details you may have. We’ll be happy to assist you further.
On line purchase
Delivery was good and on time. Packaging was good and the product itself was exactly as described.
3. Juni 2025
Football jersey frame
The product I received was the jersey frame. It was so easy to use and gave a very professional look to my signed jersey. Postage took a little longer than I expected, but that was a minor inconvenience. Overall I very pleased with the service I received.
24. Mai 2025
Antwort von BGASTORE.IE
Thanks a ton! We’re thrilled you had a great experience.
I ordered a frame 50cm by 50 cm and i…
I ordered a frame 50cm by 50 cm and i got a piece of cardbord not a proper frame.
23. Mai 2025
Frame 45×55 cm
Frame 45×55 cm
Beautiful brown frame, neat and high quality. Perfect for embroidery or photos. Lightweight, easy to use, and looks stylish in any interior.
10. Mai 2025
Antwort von BGASTORE.IE
Thank you so much for your 5 stars – we’re glad you’re happy!
Not satisfied
Received the frame in CM rather Inches. Delivery was costly and the same for returning it.
21. Mai 2025
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