Changing my review from 1 star (coz delivery was delayed -- took 17 days even though site claims 4-5 days) to 4 because the product is fantastic. Was packed well and reached in perfect condition. The... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
This is the second time I purchased a frame. The quality is amazing and exceeds my expectations. Shipping is terribly slow my frame, although packed very well arrived with minor damage that I attribu... Mehr ansehen
Unternehmen hat geantwortet
Terrible experience. Item received 3 weeks after initially ordered despite 5 days advertised. Customer service is just as bad. Prompt response from AI/Chat bot, but left waiting weeks to hear from a... Mehr ansehen
Unternehmen hat geantwortet
Product quality good, reasonably priced. Great selection of frames. My items arrived well packaged. The only downfall with my transaction is the length of time taken for delivery as well as only limit... Mehr ansehen
Unternehmen hat geantwortet
3,1
Akzeptabel
825 Bewertungen
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
The best customers service I ever got
The best customers service I ever got . Had problems with delivery ( item came damaged twice ). I got a reply to my email after 5 min of sending it . Got replacement straight away .
Highly recommended 100% all the way
30. Oktober 2025
Verwendet eventuell KI als AntworthilfeMehr lesen
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
never received the item i bought now…
never received the item i bought now you want to do a survey on how we did what would you think
22. Oktober 2025
Antwort von BGASTORE.IE
Hello,
Thank you for sharing your feedback on Trustpilot. We truly value your input.
We kindly asks you to contact us at info@bga.ie to help facilitate and resolve your concern. We hope to improve your experience and would be grateful if you'd consider updating your review once it's resolved.
Thank you and have a great day!
Great quality and fab finish.
1. Oktober 2025
Very fast delivery.. item exactly as described
The delivery was very fast.. the product was great and exactly as described
30. September 2025
Received an order which cost €29…
Received an order which cost €29 including delivery. It was the wrong size because the measurements were in cm not inches.
Order-number 5901765
When I tried to return, I had to buy a return label which cost €6.95 and pay for delivery another €6.95... total return cost €13.90
Crazy
17. November 2025
Bewertung ohne vorherige Einladung
Antwort von BGASTORE.IE
Hello Eni,
Thank you for your feedback, and we are sorry to hear about the frustration with your order and return costs.
This does not sound right, so we would really like to look into it for you.
Could you please contact our customer service with your order number 5901765 so we can verify the details and check what happened?
It would also help if you could send us photos of the item you received, so we can confirm the size and make sure the process is handled correctly.
We’re here to assist and want to make this right for you.
Thank you.
Excellent.
Excellent.
Despite problems with shipping company managed to deliver the package in no time. Excellent service.
18. Oktober 2025
have used this frame company twice now…
have used this frame company twice now great frames fab prices quick delivery. good quality
30. August 2025
Excellent t customer service
Although the product I ordered was perfect I had ordered the wrong items, this company were amazing at responding, putting my mind at ease, supporting the return process and refunding the money, very uncomplicated and helpful, thank you so much
18. September 2025
Picture frames without hassle
Picture frames were packed securely and arrived in pristine condition. Sizes were perfect especially the custom sizes.
30. September 2025
Great quality and arrived safely and…
Great quality and arrived safely and well packed
30. September 2025
Beautiful gold framed mirror
I ordered a beautiful gold framed customized mirror for my bathroom and it came well packed and on time. It looks absolutely brilliant in my bathroom, I will keep buying things from BGA Store. I had some concerns about the parcel being stuck on one of the European airports for 3 days so I contacted the BGA Store customer service and on the next day, the mirror arrived in perfect shape. I am happy with my purchase and everything. BGA Store is a great shop to buy beautiful stuff for your home.
23. September 2025
Great frames but expensive
All the frames were great and perfect choices for my artwork, but very very expensive.
14. September 2025
Antwort von BGASTORE.IE
Hello,
Thank you for sharing your feedback on Trustpilot. We truly value your input.
We kindly asks you to contact us at info@bgastore.ie to help facilitate and resolve your concern. We hope to improve your experience and would be grateful if you'd consider updating your review once it's resolved. Thank you and have a great day!
No phone in Greece to talk to people
No phone in Greece to talk to people. I paid for a quick delivery still waiting after a week. A cold Nordic company run by robots with no communication skills ..
10. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von BGASTORE.IE
Thank you for sharing your feedback on Trustpilot. We truly value your input.
We want to assure you that we’re actively working to resolve the issue you encountered with the third-party courier. Your experience is important to us, and we're doing our best to address it promptly and effectively.
Thank you for your understanding and patience.
Wishing you a great day!
Honestly the bag took so long to…
Honestly the bag took so long to arrive. When it did. It looked nothing like the quality in the picture. It was cheaply made and a poor representation of what i thought I was buying. Also I could not get in touch with them to return it. After 6 unanswered emails I gave up and threw the bag away
8. September 2025
Antwort von BGASTORE.IE
Hi,
Thank you for sharing your feedback on Trustpilot. We truly value your input and are sorry to hear about your experience.
We kindly ask you to contact us at info@bga.ie so we can help facilitate and resolve your concern.
We genuinely want to make this right and improve your experience with us.
Thank you again, and have a great day!
Antwort von BGASTORE.IE
Hi Emmet,
Thanks for your message.
Regarding your return, if you ordered a return label from us, you’ll receive a tracking number once you’ve dropped off the parcel. The courier will provide you with a receipt or tracking reference, which is also printed on the label itself.
Please check your return tracking link to follow the shipment’s progress.
If you need any further help, don’t hesitate to contact our customer service — we’ll be happy to assist you.
Thank you!
Very happy with this company and their…
Very happy with this company and their product. Minor delay but it was going from Sweden to Ireland. Excellent quality and I recommend them.
4. September 2025
Frame very fragile
Frame very fragile not worth the price.
Wouldn't purchase again.
21. September 2025
Antwort von BGASTORE.IE
Hello Christine. Thank you for the review. Sorry to hear your are disapointed in the received item. If you send in a photo of the issue to our mail address info@bgastore.ie we can process your complaint and find a solution for you. With kids regarrds.
Thank you so much Quick delivery very happy
Thank you so much, couldn't get frame with size I need and I found in your shop, endless happiness thank you so much :))))
21. September 2025
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