Terrible company, I have an issue with my hot tub liner, leaking and losing water, under warranty but I can't locate the leak, there answer is they can only do something if you find the leak. Your w... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Great price for airbed and very good quality very useful with electric pump easy to use.it was like sleeping on a proper bed and being higher of the ground make it easier to get out of. Unfortunately... Mehr ansehen
Purchased single airbed. Easily inflated/deflated. It has proven to be ideal for our purpose. Item was delivered speedily and we would recommend Bestway to anyone.
Putting it bluntly. The 2 year warranty doesn't exist. I have reported a slow leak to the seam of my Bestway Steel Pro Max. We purchased this item May 26. It is now Sept 26 and the pool seeps water... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
The leader in everything inflatable and above ground pools, we have a host of different innovative and fun products for you to choose from. Including the ultra-comfortable AlwayzAire™ Airbeds, Steel Pro Max™ Above Ground Pools, Fashion Float collection and the incredible Hydro-Force™ SUP range; we have a range that suits your needs. Explore our website and see what you can discover!
Kontaktinformationen
8 Wentworth Road, Heathfield Estate, Newton Abbot, TQ12 6TL, Newton Abbot, Vereinigtes Königreich
- 0345 576 6020
- info@bestwaystore.co.uk
- www.bestwaystore.co.uk
3,3
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2774 Bewertungen
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Das haben sich andere Leute angesehen
I bought a pool pump and after 1 week…
I bought a pool pump and after 1 week it stopped working now I can’t seem to get a response from best way
20. August 2026
Antwort von Bestway Store UK
Good morning,
We’re sorry to hear that you’ve experienced an issue with your pool pump and have been unable to get a response.
We’ve been unable to locate any previous correspondence relating to your order, so we’d recommend contacting the Bestway Customer Service team directly using the link below, who will be able to assist you further:
https://www.bestwaystore.co.uk/pages/contact-us
We apologise for the inconvenience and hope this can be resolved for you quickly.
Kind regards,
Customer Service Team
Speedy delivery with fantastic updates
Speedy delivery with fantastic updates. Great quality trampoline with easy to follow instructions the only downside was the anchors are just useless, need something much better to keep the trampoline from blowing away in just a little bit of wind.
12. August 2026
Antwort von Bestway Store UK
Good morning
Thank you so much for taking the time to leave us a review! We’re delighted to hear that you’re happy with your purchase and had a positive experience with us. We really appreciate your support and hope to welcome you back again soon.
Kind regards
Customer Service Team
Antwort von Bestway Store UK
Good morning
Thank you so much for taking the time to leave us a review! We’re delighted to hear that you’re happy with your purchase and had a positive experience with us. We really appreciate your support and hope to welcome you back again soon.
Kind regards
Customer Service Team
A hot tub is useless without an…
A hot tub is useless without an airtight filling valve! Thankfully Bestway had exactly what was needed😀
10. August 2026
Antwort von Bestway Store UK
Good morning
Thank you so much for taking the time to leave us a review! We’re delighted to hear that you’re happy with your purchase and had a positive experience with us. We really appreciate your support and hope to welcome you back again soon.
Kind regards
Customer Service Team
EASY ORDERING AND DELIVERY WITHIN TWO…
EASY ORDERING AND DELIVERY WITHIN TWO DAY WITH EXPRESS DELIVERY PAYMENY. THE BED IS FABULOUS
17. August 2026
Antwort von Bestway Store UK
Good morning
Thank you so much for taking the time to leave us a review! We’re delighted to hear that you’re happy with your purchase and had a positive experience with us. We really appreciate your support and hope to welcome you back again soon.
Kind regards
Customer Service Team
Good product at a very reasonable cost…
Good product at a very reasonable cost and speedily delivered.
4. August 2026
Antwort von Bestway Store UK
Good morning
Thank you so much for taking the time to leave us a review! We’re delighted to hear that you’re happy with your purchase and had a positive experience with us. We really appreciate your support and hope to welcome you back again soon.
Kind regards
Customer Service Team
Poor packaging, good product
Managed to get the last pool cover for my Bestway 10ft pool. Item itself was fine, price was reasonable. Item packaging was very poor - slightly ripped and really dirty. Arrived very quickly.
6. August 2026
Antwort von Bestway Store UK
We appreciate your feedback regarding the pool cover. We are pleased the item and price met your expectations, and we acknowledge your concern about the packaging condition.
Kind regards
Customer Service Team
Pool arrived quicker than expected
Pool arrived quicker than expected, beating the hosepipe ban!
Could do with a better filter pump.
15. Juli 2026
Antwort von Bestway Store UK
Good morning
Thank you so much for taking the time to leave us a review! We’re delighted to hear that you’re happy with your purchase and had a positive experience with us. We really appreciate your support and hope to welcome you back again soon.
Kind regards
Customer Service Team
great service
25. Juni 2026
Antwort von Bestway Store UK
Good morning
Thank you so much for taking the time to leave us a review! We’re delighted to hear that you’re happy with your purchase and had a positive experience with us. We really appreciate your support and hope to welcome you back again soon.
Kind regards
Customer Service Team
Delivery was quick
Delivery was quick. Arrived before I expected it. Bought for next year as in sale and now have 2nd grandchild that will be big enough to use next year.
31. Juli 2026
Antwort von Bestway Store UK
Good morning
Thank you so much for taking the time to leave us a review! We’re delighted to hear that you’re happy with your purchase and had a positive experience with us. We really appreciate your support and hope to welcome you back again soon.
Kind regards
Customer Service Team
Terrible customer service faulty filter…
Terrible customer service faulty filter pump sent with Pool in June still hasn’t been resolved
31. Juli 2026
Antwort von Bestway Store UK
Good morning
Thank you for taking the time to leave a review. I can see that one of my colleagues has now resolved this for you.
Kind regards
Customer Service Team
Quick delivery
Quick delivery. Good packing. Easy to follow instructions and well made items.
30. Juli 2026
Antwort von Bestway Store UK
Good morning
Thank you so much for taking the time to leave us a review! We’re delighted to hear that you’re happy with your purchase and had a positive experience with us. We really appreciate your support and hope to welcome you back again soon.
Kind regards
Customer Service Team
Antwort von Bestway Store UK
Good morning
Thank you so much for taking the time to leave us a review! We’re delighted to hear that you’re happy with your purchase and had a positive experience with us. We really appreciate your support and hope to welcome you back again soon.
Kind regards
Customer Service Team
The delivery was just left on my…
The delivery was just left on my driveway for a £1800 pool which I couldn’t move because of the weight of it and I was on my own
Also, the instructions for the pool were not very clear. It was very difficult to put up and the video that is linked to it. I believe is American and didn’t even have the same components at times.
All that being said the pool is amazing and it has been really enjoyed
28. Juli 2026
Antwort von Bestway Store UK
We appreciate you sharing your experience. We are truly sorry to hear about the delivery challenges with such a heavy item and the difficulties you faced with the pool instructions. We are reviewing our delivery protocols and instructional materials to ensure a smoother experience for our customers. We are glad to hear that, despite these issues, you are enjoying the pool.
Great service
28. Juli 2026
Antwort von Bestway Store UK
Good morning
Thank you so much for taking the time to leave us a review! We’re delighted to hear that you’re happy with your purchase and had a positive experience with us. We really appreciate your support and hope to welcome you back again soon.
Kind regards
Customer Service Team
Great pool delivered on time
Great pool delivered on time . Many thanks to customer services too
11. Juni 2026
Antwort von Bestway Store UK
Good morning
Thank you so much for taking the time to leave us a review! We’re delighted to hear that you’re happy with your purchase and had a positive experience with us. We really appreciate your support and hope to welcome you back again soon.
Kind regards
Customer Service Team
Product was exactly what was described…
Product was exactly what was described made from sturdy materials and delivered on time ! What more do you need
23. Juli 2026
Antwort von Bestway Store UK
Good morning
Thank you so much for taking the time to leave us a review! We’re delighted to hear that you’re happy with your purchase and had a positive experience with us. We really appreciate your support and hope to welcome you back again soon.
Kind regards
Customer Service Team
Replying to Bestway
Replying to Bestway, we did contact you on the 15th July ‘26 even though our pool, pump and filter are still under warranty, (we only bought the pool on the 25th May ‘26) Bestway refused to rectify our situation! Leaving our 10 year old daughter with no pool to play in. Bestway are ok until you get a problem then they won’t help.
19. August 2026
Bewertung ohne vorherige Einladung
Antwort von Bestway Store UK
I can see from your claim that my colleague has requested information to show the fault whilst the product is being used in accordance with the instructions, and not with an extension lead.
Once we have received this, we will be happy to investigate this matter further.
Thank you for taking the time to leave a review.
Unfortunately, we haven't been able to identify your enquiry from the information provided. We've requested a few more details so we can locate your case and provide a more specific response.
We look forward to hearing from you.
Kind regards,
Customer Service Team
Antwort von Bestway Store UK
Good morning
Thank you so much for taking the time to leave us a review! We’re delighted to hear that you’re happy with your purchase and had a positive experience with us. We really appreciate your support and hope to welcome you back again soon.
Kind regards
Customer Service Team
Ordered my first paddle board it had…
Ordered my first paddle board it had everything I needed very good service from start to finish delivery excellent.
28. Juli 2026
Antwort von Bestway Store UK
Good morning
Thank you so much for taking the time to leave us a review! We’re delighted to hear that you’re happy with your purchase and had a positive experience with us. We really appreciate your support and hope to welcome you back again soon.
Kind regards
Customer Service Team
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