It was easy to order my bed, it was delivered promptly with regular communications. The team dismantled and removed the existing bed with no fuss, and assembled the new bed professionally. The bed gav... Mehr ansehen
Unternehmen hat geantwortet
Unit D3 Staples Corner Shopping Park, Geren Way, NW2 6LW Brent Cross, Greater London, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
It was easy to order my bed, it was delivered promptly with regular communications. The team dismantled and removed the existing bed with no fuss, and assembled the new bed professionally. The bed gav... Mehr ansehen
Unternehmen hat geantwortet
Purchasing in store was very easy, The staff were extremely knowledgeable & helpful in all matters. The delivery team were also very accommodating and certainly didn’t mind taking my new bed & mattr... Mehr ansehen
In a nutshell 'RAJ'!!! Wonderful salesman. Knowledgable, personable, professional. We visited the Staples Corner store on Tue 26th May and was made to feel welcome and valued. I write this review on b... Mehr ansehen
Unternehmen hat geantwortet
From the moment we walked into the shop and guided to the perfect mattress for our needs, we kinda new this was the one. Oddly the dual tension mattress was incorrectly labelled in the shop, but once... Mehr ansehen
Unternehmen hat geantwortet
Vom Unternehmen geschrieben
Unit D3 Staples Corner Shopping Park, Geren Way, NW2 6LW, Brent Cross, Greater London, Vereinigtes Königreich
Bittet Kunden um Bewertungen
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very nice shopping experience, the staff is patient and explain very clear.
Friendly professional service. Tyrone was very helpful and showed me all available options. He also explained the process very clearly so I know what to expect on the day of delivery.
Well informed and attentive customer service. I believe the chaps name is Jay. He answered all my questions are paid attention to my product needs.
Jaz was amazing really knew his stuff wonderful service
Had a great experience at the Staples Corner branch with Tyrone. Was very accommodating in us buying a mattress and a bed and helping us with measurements and styles. Great customer service. Thank you Tyrone.
Excellent customer services and very kind and helpful store manager
Spoke with Tyrone. He performed the mattress test and took his time to recommend
particular mattresses he felt were suitable for my needs following on from my surgery.
Dear Tyrone
Its Graham here and we had our two new mattresses delivered today (23/01/24). I didn’t fill in the How Did We Do Survey as I was waiting for the mattresses to be delivered first and now I see it has closed due to my delay. So I thought I would turn to the keyboard to express my sincere thanks for you and your teams understanding and professionalism all tied up with a bit of humour! If only there were more like you out there to serve, what I feel, has become a market place where so many sellers just want to turn a buck without due consideration to the paying customer. You and the team deserver continued success because of how you conduct yourselves – well done.
Also please flag up to the powers that be that your two delivery guys Lee and Emmanuel were also first rate we all had a good laugh together and they were very efficient at moving those mattresses. – too damn heavy for me.
Anyway Tyrone thank you again and if you want me to direct this to one of your seniors just let me know.
Good luck
Graham
Thanks a lot Anil. You are a total pro. The store manager is super nice and considerate too.
Helpful and attentive staff. Fully explained products and advised accordingly.
The staff takes their time to find you what you need and they know their stuff.
They make it a very smooth customer experience.
Thanks Sanjay for all the help
We visited the store before closing time but the manager was really helpful and didn’t rush us at all, he listened carefully what we explained and guided us to the right way and we decided for a really nice bed and an amazing mattress! Thank you so much for your help!
Guidance and recommendations provided for purchase, delivery, care and also the overall great attitude of the staff (Anil)
My partner and I went into this Benson's for beds to purchase a new mattress for our new flat with zero experience on buying a mattress, or what we both liked. You can read about mattresses all day but for me other than actually testing them out information is largely useless.
Sanjay was a very pleasant, informative and helpful host. Based on asking us about our sleeping styles and testing which mattress hardness we found most comfortable on a machine in store, he took us on what he called a 'customer journey' to assess 7 different mattresses. Along the way he explained how our sleeping styles matched to preferences on mattress firmness and type, and explained the variations in mattresses. He helped us to find a mattress that was a mutually comfortable compromise for me and my partner which we were both genuinely really happy with, and was within our quoted budget. Overall, really happy with the buying experience and with the final outcome.
After 20 years of not buying any bed in a shop I approached in trepidation. However, the staff were very friendly and showed me the beds and mattresses within my budget and,of course, try them out. It was quite a steep learning curve for me but the staff were very patient in explaining the process. I was even offered a cup of tea and a flapjack!
Tyrone was amazing, he helped me with my first ever mattress purchase. I thought I wanted a medium comfort mattress but with the use of a high-tech super bed I was able to have my weight distribution measured and just around the corner - the perfect mattress tailored to my every curve and bump.
I went in to Bensons For Beds with a pre-determined budget in mind and managed to leave with the perfect mattress £50 lower. Saving money which I think i’ll put towards a new pillow.
Tyrone was a personable member of staff, he listened to my unique situation and offered a solution which suited my financial needs. Throughout my shopping experience I felt relaxed and taken care of. Here’s to you Tyrone, and to a long and happy night’s sleep.
Very welcoming service and nice guy who helped us
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