Great company to do business with very helpful and listened to my sleep problems and recommended a mattress which seemed appropriate at the time, but unfortunately i ended up with pain in my joints. T... Mehr ansehen
Standort
Standort wechselnUnit 8a Birstall Shopping Park, Birstall, WF17 9DT Leeds, Yorkshire, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Generally a brilliant, seamless experience. The delivery drivers were great, very friendly and helpful. The store assistant we dealt with was also great and helpful, however when we initially walked i... Mehr ansehen
Unternehmen hat geantwortet
Great staff in store, listened to my needs and recommended sleep test mattress machine. Kept recommend mattress to my budget. Fast efficient service. Delivery driver confirmed date and time the day be... Mehr ansehen
Unternehmen hat geantwortet
Excellent service & delighted with my new bed. From ordering in the showroom to delivery the service was brilliant, took all the stress out of recycling my old bed & mattress and assembling the new be... Mehr ansehen
Unternehmensdetails
Über Bensons For Beds - Leeds673
Vom Unternehmen geschrieben
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Kontaktinformationen
Unit 8a Birstall Shopping Park, Birstall, WF17 9DT, Leeds, Yorkshire, Vereinigtes Königreich
- 1924422381
4,8
Hervorragend
564 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Kelly the assistant was so…
Kelly the assistant was so knowledgeable and helpful.
And gave good advice, couldn't fault her.
8. Dezember 2025
Antwort von Bensons For Beds - Leeds673
Thank you for your lovely feedback Patricia! We’re thrilled Kelly provided such helpful and knowledgeable service.
We’d love to serve you again in the future.
Megan at Customer Care
Great service and product
Great service, helpful and friendly staff and the beside cabinets we bought are lovely looking, well put together and are amazing with the strip light and usb charger.
5. November 2025
Antwort von Bensons For Beds - Leeds673
Thank you for your fantastic feedback Rosemary! We’re thrilled you love your new bedside cabinets and that our team made your experience so positive.
Thanks for choosing us—we’re grateful!
Megan at Customer Care
Sales team was knowledgeable
Sales team was knowledgeable, a people person, Give you enough time to choose
13. November 2025
Antwort von Bensons For Beds - Leeds673
We're happy to hear that our sales team's knowledge and patience helped you. Thank you for your positive feedback; we appreciate it!
– Thank you, Jess- Team Bensons
Knowledgeable salesman
Mo was very knowledgeable and able to advise which would be the best matress, taking into consideration our differing needs. He gave us plenty of time to decide which mattress we wanted. Never pushy.
25. November 2025
Antwort von Bensons For Beds - Leeds673
We appreciate you sharing your positive experience! We are so happy to hear that our team member's knowledge and patience helped you find the perfect mattress to suit your individual needs.
– Thank you, Jess- Team Bensons
Amazing service! Thank you so much
After a nightmare experience with a different company, Bensons for beds have been an absolute winner!
From the shop assistant who reassured me about my worries, to the constant updates and communication, available to speak to and support and help. To the fantastic delivery team, Ryan and Karl, who were an absolute delight! Nothing has been a bother. Fast, efficient and helpful.
Thank you so much for everything.
18. November 2025
Antwort von Bensons For Beds - Leeds673
We're happy to hear that our team provided reassurance, support, and efficient delivery after your previous experience. It's great to know that our communication and assistance were helpful. Thank you so much for your positive feedback!
– Thank you, Jess- Team Bensons
Brilliant customer service
Great customer service, spent time talking us through each stage and making sure we got the right mattress for us both. Didn’t feel pushed to choose one and shown plenty of options.
29. November 2025
Antwort von Bensons For Beds - Leeds673
We're happy to hear that our customer service was helpful in guiding you through the selection process. We're glad you felt comfortable finding the right mattress for your needs. Thanks for your feedback!
Highly recommend the Birstall store
Highly recommend the Birstall store. Excellent service by Craig
27. November 2025
Antwort von Bensons For Beds - Leeds673
Thank you so much for your great review, Louise! This is exactly the service we strive to give to our customers. - Team Bensons
Excellent all round experience
Excellent choice , knowledgeable staff, quality products.
24. November 2025
Antwort von Bensons For Beds - Leeds673
Thank you for highlighting our excellent product selection and knowledgeable staff. We’re thrilled to know you found the quality and service you were looking for—it’s exactly what we strive to deliver every day.
Thank you for your positive review 💜 – Lauryn at Customer Care
Very efficient & helpful.
I had limited time when i was looking for a mattress for my son. I browsed the shop for 2 mins then approached the reception desk where a lady immediately asked if she could help.
I told her what i was looking for & my budget. She was quick efficient & helpful.
19. November 2025
Antwort von Bensons For Beds - Leeds673
Thanks for sharing Louise! We’re so glad our team member was quick, efficient, and helpful in finding the right mattress for your son within your budget. Great to hear we could make the process stress-free! Megan at Customer Care🌟
Terrible selling goods they know to be faulty then refusing to repair them
Bought some wardrobes which they know have a technical fault on the doors. Both technicians including the one they sent out said that they know they have a fault on the doors.. there was a report done by Oliver Hartley backed up by an engineer. They now say it’s our fault because we should attach them to the wall so the fitter that they send out won’t attach them to the wall but the person who purchases them has to..
They clearly have a well rehearsed excuse as this issue apparently has been going on for over five years
4. November 2025
Bewertung ohne vorherige Einladung
Antwort von Bensons For Beds - Leeds673
We appreciate you bringing this to our attention. We're sorry to hear about the issues you've experienced with the wardrobes and the doors. We do advise for all wardrobes to be attached to the wall for health and safety reasons. I do appreciate your comments and these will be reported back so we can improve our services.
Thank you for your review,
Lauryn at Customer Care.
Craig at the Birstall store was very…
Craig at the Birstall store was very helpful and informative.
14. November 2025
Antwort von Bensons For Beds - Leeds673
We're happy to hear that you found our team member Craig helpful and informative! We appreciate your positive feedback and will pass this along to him.
Until next time, thank you
Megan at Customer Care
Great service
Bought wardrobes and were very impressed with the information given regarding all our options and suggestions about configuration.
Clear pricing and it didn't harm that the buy one get one half price saved us some money.
Many thanks to Kelly for all her help.
9. November 2025
Antwort von Bensons For Beds - Leeds673
This is a fantastic review. Thank you so much for taking the time to leave us some positive comments on our sales staff an promotions – Thank you, Anthea - Team Bensons
Great shop with fabulous choices
Great shop with fabulous choices. Very well skilled and personable staff that were able to help us choose our beds with great expertise, excellent delivery service arrived on time, set up three beds perfectly and took away all packaging. Would highly recommend Bensons for beds . Also excellent beds. Best nights sleep in years
9. November 2025
Antwort von Bensons For Beds - Leeds673
We really appreciate the time taken to leave us this review. We trust you will continue to experience great comfort with this mattress. Thank you, Anthea- Team Bensons
Great service from Kelly so helpful and…
Great service from Kelly so helpful and friendly.
28. Oktober 2025
Antwort von Bensons For Beds - Leeds673
We appreciate your feedback! We are so glad you found our service helpful and friendly during your visit with us. Thank you, Megan at Customer Care
How to buy a bed
I was greeted and served by Craig who was extremely helpful and informative. He explained all about the differences between the beds and mattresses and I tested the mattress out on a machine. All the staff were very friendly and the payment and delivery systems were explained well. I look forward to delivery of my new bed.
31. Oktober 2025
Antwort von Bensons For Beds - Leeds673
We're happy to hear that you found our team member so helpful and informative. We appreciate you acknowledging their explanations of the differences between the beds and mattresses. We're glad the payment and delivery systems were explained well.
We hope to continue providing you with excellent service in the future,
Megan at Customer Care
Staff was excellent friendly…
Staff was excellent friendly knowledgeable was at ease immediately highly recommended bensons Mr zain was a credit to his role for the purchase and service of the bed 5 stars are just basic for service received 10 more like starting point i will be recommending bensons thank you
23. Oktober 2025
Antwort von Bensons For Beds - Leeds673
We appreciate your kind words about the team's knowledge and friendliness; it's great to know you felt at ease. We are so glad the service you received was exceptional and we appreciate your recommendation.
Thank you for your review – Lauryn at Customer Care 💜
We went in to their store and the…
We went in to their store and the guidedus to the right beds for our needs. They were delivered by 2 guys who were very good. Thanks
2. September 2025
Antwort von Bensons For Beds - Leeds673
We're happy to hear that our team guided you to the perfect beds and that the delivery was excellent. Thank you for sharing your positive experience with us,
Megan at Customer Care
Antwort von Bensons For Beds - Leeds673
We appreciate you letting us know you had a great experience in our store and that your delivery met your expectations.
Thank you for your review – Lauryn at Customer Care 💜
Helpful staff explained in detail…
Helpful staff explained in detail everything I needed to know. Great delivery service was very pleased. Thank you
10. Oktober 2025
Antwort von Bensons For Beds - Leeds673
We appreciate you sharing your positive experience! We're so glad to hear that our staff was helpful and that you were pleased with our delivery service.
Thank you for your review – Lauryn at Customer Care 💜
Simon and Elliott absolute amazing…
Simon and Elliott absolute amazing delivery drivers! Thank you.
10. Oktober 2025
Antwort von Bensons For Beds - Leeds673
We appreciate you taking the time to leave us this amazing review! We are so happy to hear you had a great delivery experience.
Thank you for your review – Lauryn at Customer Care 💜
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.