Policy details were clear, signing up was simple, the price seems good for my trip cancellation and trip interruption purchases. But if you want a medical policy that includes pre existing condition... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
UPDATED: my claim has been approved today, it takes about 9 days to get approved this is actually amazing! However, I chose to get paid with direct deposit when i initial the claim application,but... Mehr ansehen
Unternehmen hat geantwortet
Purchased a plan for an expensive, nearly 3 week trip in Europe. The quote process was easy, which was much appreciated. I didn't want a lot of fluff, just simple information on what is covered, and w... Mehr ansehen
Unternehmen hat geantwortet
I like the flexible coverage amounts and the website is easy to use. But I haven't made a claim yet so I don't know why they're asking for a review now when the most important part of the policy hasn... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über battleface
Vom Unternehmen geschrieben
battleface, Inc. is a full-stack global company enabling customers and
partners to easily select travel insurance products and services that perfectly fit their
needs. Access to custom built embedded products, relevant benefits and
responsive customer service from any device, any time, any place —welcome to a better insurance experience. Welcome to battleface.
Partner with us ▸
battleface USA:
800 N High Street,
Columbus, OH 43215
e: usa@battleface.com
t: +1 (855) 998 2928
battleface Europe:
Avenue des Arts 6
1210 Brussels, Belgium
e: europe@battleface.com
t: + 32 (2) 881 0125
battleface Canada:
1200-145 Wellington Street West
Toronto, Ontario M5J 1H8S
e: canada@battleface.com
t: + 1 (884) 240 3500
battleface Australia:
Level 11, 66 Clarence Street,
Sydney, NSW 2000
e: anz@battleface.com
t: + 61 (2) 8880 5820
Partner with us ▸
battleface USA:
800 N High Street,
Columbus, OH 43215
e: usa@battleface.com
t: +1 (855) 998 2928
battleface Europe:
Avenue des Arts 6
1210 Brussels, Belgium
e: europe@battleface.com
t: + 32 (2) 881 0125
battleface Canada:
1200-145 Wellington Street West
Toronto, Ontario M5J 1H8S
e: canada@battleface.com
t: + 1 (884) 240 3500
battleface Australia:
Level 11, 66 Clarence Street,
Sydney, NSW 2000
e: anz@battleface.com
t: + 61 (2) 8880 5820
Kontaktinformationen
Granville Road, LE1 7RU, Leicester, Leicestershire, Vereinigtes Königreich
- +44 (20) 8089 5338
- contact@battleface.com
- www.battleface.com
4,6
Hervorragend
2354 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Antwort von battleface
Thank you for your feedback!
We’re glad to hear your purchase was easy and smooth.
We wish you safe and enjoyable travels!
Your web interface with auto fill…
Your web interface with auto fill options needs to improve.
3. November 2025
Antwort von battleface
Thank you for your valuable feedback.
We appreciate you taking the time to share your experience and suggestions regarding the iPhone autofill and payment form.
We’ll reach out to you to learn more so we can share your insights with our development team as we continue improving the user experience. Your feedback is greatly appreciated — it truly helps us get better!
Antwort von battleface
Thank you for your feedback!
We’re glad you found our service helpful and informative and appreciate your business.
Very helpful informetion amd easy to buy
3. November 2025
Antwort von battleface
Thank you for your review!
We’re happy to hear you found the information helpful and the purchase process easy.
Wishing you safe and enjoyable travels!
Simple in-trip insurance service
21. Oktober 2025
Antwort von battleface
Thank you for your feedback!
We’re glad you found our in-trip insurance service simple and easy to use.
Wishing you safe and worry-free travels!
Your team was helpful and supportive…
Your team was helpful and supportive which brought down my stress level .
Thanks once again.
Bev Kirkpatrick.
21. Oktober 2025
Antwort von battleface
Thank you, Bev, for your kind words!
We’re so glad our team could support you and help ease your stress during a challenging time.
Your feedback means a lot to us.
Wishing you safe and peaceful travels ahead!
Good service
21. Oktober 2025
Antwort von battleface
Thank you for your kind words!
We’re so glad our team was able to support you and help reduce your stress.
Your feedback means a lot to battleface. Thanks again, and we wish you safe and worry-free travels ahead!
Linda
Linda, who looked after me made the process very clear and very simple and I intend to use the company battleface again. I also intend to recommend battleface
14. Februar 2025
Antwort von battleface
Thank you so much for your kind words!
We’re delighted to hear that Linda made everything clear and simple for you. It’s wonderful to know you plan to use battleface again and even recommend us — that means a lot.
We’ll be sure to pass your appreciation on to Linda.
Safe travels and we look forward to assisting you again!
Very good service
30. September 2025
Antwort von battleface
Thank you for your kind words!
We’re so glad you had a positive experience with our service. Safe and happy travels!
13 days after submitting a claim and…
13 days after submitting a claim and zero result. Just radio silence. They definitely received the claim as there was some initial back and forth. This is Robin assist, their claims handler, but it's still them. Very disappointing for a corporate client. Wouldn't recommend.
Original response from 'Jerico, Claims Support Team'
27. September 2025
Bewertung ohne vorherige Einladung
Antwort von battleface
We’re sorry for the inconvenience and frustration this has caused. Your claim, submitted on September 29, 2025, has been received and is under active review. We’ll provide a substantive update on Monday, October 13, 2025.
We'd like to speak by phone, please email a convenient time to claims@robinassist.com
and we’ll call you. Thank you for your patience, and our apologies again.
SatisfiedStraightforward interface
Straightforward interface. Broad acceptance criteria. Promo attention
1. Oktober 2025
Antwort von battleface
Thank you for your feedback!
We’re happy to hear you found our platform straightforward and appreciated the flexibility of our coverage options.
We’ll be sure to share your comments with the team. Safe travels!
I was dreading having to do this but…
I was dreading having to do this but Battleface made it so easy.
Professional and quick, thank you
29. September 2025
Antwort von battleface
Thank you for your kind words!
We’re so glad we could make the process easy and take the stress out of it for you.
We really appreciate your feedback.
The process of claim is very simple and…
The process of claim is very simple and convenient without any confusion. And in time settlement satisfactory settlement.
Definitely going to recommend battleface 10000%.
29. September 2025
Bewertung ohne vorherige Einladung
Antwort von battleface
Thank you for your amazing feedback!
We’re so glad to hear the claims process was simple, convenient, and settled to your satisfaction.
Your recommendation means the world to battleface!
That I could do it while the trip
That I could do it while the trip. Because my insurance expired I needed another insurance, so this was basically the only solution.
30. August 2025
Antwort von battleface
Thank you for your feedback!
We’re glad we were able to provide a solution while you were already on your trip and needed new cover. Safe travels ahead!
Competitive product, World Class Service
My experience with this product has been great from the very beginning. The salesperson at Seven Corners (who sold me an annual travel insurance product of battleface) was a good listener, efficient and informative. I have referred lots of people to her. The travel insurance product fit my objectives very well. My main objectives were for international travel to insure emergency medical care and medical evacuation, with less emphasis on trip cancellation coverage. In doing my due diligence on the product, I spoke with a high-level executive of battleface who was responsive, respectful, informative, and honest. On a recent international trip, I became ill and was hospitalized. battleface, and Robin Assist were extremely helpful, responsive, and effective. It was clear that they were looking after my best interestS. Thank you!
20. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von battleface
Thank you for sharing your experience. We’re so glad the product met your travel needs and that our team, along with Robin Assist, was able to support you when you needed us most. It’s great to hear our partners at Seven Corners provided helpful guidance from the start, and we truly appreciate your trust and referrals. Wishing you safe travels ahead!
Being able to pick only the coverage you want
Being able to pick which coverage I want
4. September 2025
Antwort von battleface
Thank you for your review!
We’re glad you appreciated the flexibility of our battleface Discovery product to choose the coverage that best suits your needs.
Wishing you safe and happy travels!
Financial remedy was prompt.
During a trip, we incurred costs due to a delayed flight and lost time at our destination. We provided the necessary documentation and were reimbursed in accordance with our policy for the financial loss. The process was smooth, and the financial remedy was prompt—a very positive experience with Battleface. I have used them again without needing to make a claim, and I have just purchased a policy for another upcoming trip.
2. September 2025
Antwort von battleface
Thank you for sharing your experience!
We’re so pleased to hear that the claims process was smooth and that you were reimbursed promptly for your delayed flight costs.
It’s great to know you’ve chosen battleface again for your travels—we truly appreciate your trust.
Wishing you safe and enjoyable journeys ahead!
The customer service representative was very helpful. There is not much queue so the waiting time is not longer.
The customer service.
25. August 2025
Antwort von battleface
Thank you for your feedback!
We’re happy to hear our customer service team was helpful and that you didn’t experience long waiting times.
We’ll be here whenever you need us again.
Antwort von battleface
Thank you so much for your enthusiastic feedback! We’re thrilled to know you had such a positive experience.
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