Friendly staff in store (Sutton) and overall an efficient service where I was kept fully informed at every step.
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I purchased my second bike from balfes because you can always be assured of great service and a good deal backed up with support if you need it.
I needed to bring my bike back to the shop several times because the hub gears weren't adjusted correctly after the initial service. The shop staff were always happy with this, and ultimately sought a... Mehr ansehen
Unternehmen hat geantwortet
Purchased a new bike from Balfe’s Sutton. Had an amazing service from Kieren who is a Shimano Sram specialist. Being new to electronic shifting he spent a lot of time explaining everything thoroughly... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über Balfe's Bikes - Sutton
Vom Unternehmen geschrieben
The Bike Sales and Servicing Specialists.
Founded in 2008, Balfe’s Bikes has 12 bike shops in London and the South East. We stock the world’s best bike brands including Trek, Specialized, Brompton, Whyte, Giant, BMC, Frog and more, plus all the acccessories you would expect.
We are proud to maintain high standards of service in our shops, our workshops and online. View our website for the latest product releases, deals and more to find everything you need to enjoy cycling.
About Balfe's Bikes
Vom Unternehmen geschrieben
- Free Click & Collect
- To our 12 stores across London and the South East
- Free delivery
- Free delivery on all bikes over £500 - Free delivery non-bike orders over £30 (*excluding bulky or restricted items free delivery over £100)
- 0% finance
- Available to help spread the cost via Klarna. Terms & Conditions apply.
- Cycle to Work available
- Vouchers accepted to save 25-39%
- Online service booking
- For our professional workshops
- Balfe’s personal bike delivery
- No unpacking required. Bike built and ready to ride straight away, for local customers
Kontaktinformationen
126 High Street, SM1 1LU, Sutton, Surrey, Vereinigtes Königreich
- 020 8076 7400
4,8
Hervorragend
872 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Super helpful team at Balfes Sutton…
Super helpful team at Balfes Sutton thanks for the assistance today
31. März 2026
Antwort von Balfe's Bikes - Sutton
Hi Craig thanks for the review, glad we were able to help. Hope to see you again. Dave and Team Sutton
Charging to fit mudguards to a bike i…
Charging to fit mudguards to a bike i was buying. I'm trying to fit it myself and a part is missing 😕
27. März 2026
Antwort von Balfe's Bikes - Sutton
Hi Adrian. I am sorry you were disappointed that there was a charge for mudguard /accessory fitting but I have to budget my mechanics time by how long the job takes. (Usually about 30.mins to fit mudguards). If there is indeed a part missing I am sorry please come into store and I will see what we can do. Dave and Team Sutton
Antwort von Balfe's Bikes - Sutton
Hi Jennie. Thanks so much for the review I ma glad you were happy with your experience. Dave and Team Sutton
From ordering to delivering was spot…
From ordering to delivering was spot on, good communication. Great customer service
22. März 2026
Antwort von Balfe's Bikes - Sutton
Hi. Thanks for the review, (sorry for delay on reply we have been very busy). I am glad you were impressed by our service. Dave and Team Sutton
Good service, no hard sell
I always feel Balfe's give a good service, and on this occasion it was good, helpful advice without any hard sell. In fact there was a more expensive product they could have tried to get me to buy but they didn't. I fully recommend Balfe's in Sutton.
14. März 2026
Antwort von Balfe's Bikes - Sutton
Hi Keith. Thanks for the review. There is a fine line between a hard sell and recommending the best product for customers I like to think we have got it right. And so it seems do you so thank you. Dave and Team Sutton
I always find Balfe's cycle a good…
I always find Balfe's cycle a good local shop, with friendly helpful staff
13. März 2026
Antwort von Balfe's Bikes - Sutton
HI Gordon Thanks for the review sorry for the delay in my reply. I ma glad you like our store. Hope to see you again soon. Dave and Team Sutton
I've shopped at Reigate and at Sutton
I've shopped at Reigate and at Sutton. At both stores I've found the staff to be very helpful and supportive when I've asked questions and then made decisions. My wife has also purchased some bike accessories from Sutton. My wife was very pleased with the service she received, and I was pleased with the items.
7. März 2026
Antwort von Balfe's Bikes - Sutton
Hi Adrian. I am glad you and your wife have appreciated our service and that of our colleagues in Reigate. Hope to continue this service in the future. Dave and Team Sutton (& Reigate on this occasion)
Antwort von Balfe's Bikes - Sutton
Hi Victoria. I ma glad were able to getvyou rolling again. Thanks for the review. Hope to see you again. Dave and Team Sutton
Antwort von Balfe's Bikes - Sutton
Hi Mark. Glad we could help. Thanks for the review. Hope to see you again. Dave and Team Sutton
Pleased with service
Pleased with service. Order for rear bike frame promptly arrived at local branch for collection. Impressed with brief advice on fitting.
5. März 2026
Antwort von Balfe's Bikes - Sutton
Hi Peter. Thanks for the review. Glad you were happy with the service and advice. Dave and Team Sutton
I took my son’s Trek bike (which I…
I took my son’s Trek bike (which I hadn’t bought there) because there was a problem with the back wheel. Danny at the Sutton branch couldn’t have been more helpful. Problem sorted and kept informed all along the process.
21. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Balfe's Bikes - Sutton
Hi Avila. Thanks for the review, glad we were able to help a d hope we can help you again innthe future. Dave & Team Sutton
Genesis Zeal road bike
Excellent bike mechanic, very helpful staff.
I would highly recommend. The work performed my bike was done to the highest standard
7. März 2026
Bewertung ohne vorherige Einladung
Antwort von Balfe's Bikes - Sutton
Hi David. Thanks for the review and your recommendation. Glad you were happy with the work Dave and Team Sutton
Antwort von Balfe's Bikes - Sutton
Hi Mr Lunn. Thanks for the review, glad we could help. Dave and Team Sutton
Antwort von Balfe's Bikes - Sutton
Hi Sarah. Thanks for the very kind review and glad you were happy. Hope to see you again soon. Dave and Team Sutton
What a pleasure to deal with Dave and…
What a pleasure to deal with Dave and Oliver at Sutton branch! Great bike build, lots of different greases in the right places. My son is very happy with the bike
15. Februar 2026
Antwort von Balfe's Bikes - Sutton
Hi Roman. Thanks for the great review I am glad your son likes his bike. Dave and Team Sutton.
Very smooth transaction and helpful
Very smooth transaction and helpful. Would highly recommend. Until next time. A++
10. Februar 2026
Antwort von Balfe's Bikes - Sutton
Hi DJ Thanks taking the time to leave a review and for your v positive recommendation Dave and Team Sutton
Fast and reliable
Fast and reliable and very knowledgeable friendly staff would highly recommend.
14. Februar 2026
Antwort von Balfe's Bikes - Sutton
Hi Craig. Thanks for the review,sorry for the delay in reply, I am glad you were happy with our service. Hope to serve you again. Dave and Team Sutton
A friendly helpful team
11. Februar 2026
Antwort von Balfe's Bikes - Sutton
Hi Derek. Thanks for the kind review hope tonserve you again soon. Dave and Team Sutton
Always my go to shop for any issue
Always my go to shop for any issue, professional, kind and good prices.
7. Februar 2026
Antwort von Balfe's Bikes - Sutton
Hi Raff, I am glad we are you go to bike shop. And look forward to continuing to be. Dave and Team Sutton
Professional
Friendly, knowledgeable staff , prepared on time with advice on how to maintain for the best experience.
9. Februar 2026
Antwort von Balfe's Bikes - Sutton
Hi Lee. Thanks for the review, i am glad we wereable to help you. Dave and Team Sutton
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.