Really good price, an easy-to-use website and simple ordering process. They would have got 5 stars, but they took longer than the website suggested to post the bike. Having said that, the customer ser... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Delivery was quick price was good i bought these after reading a review of different brands these were recommended my hands are not big so ordered medium which are ok but a little on the tight side g... Mehr ansehen
Now I’m getting into mtb and but lots of new bits, becoming my font on company for good prices, availability and quick delivery time, Thanks Steve triathlete/ mtb xc racer
Good communication, no problems with bike itself apart from it arrived fully built but with the fork on backwards. Easily rectified by someone who knew what they were doing, otherwise I would have pro... Mehr ansehen
Unternehmensdetails
Über Balfe's Bikes - Gatwick Home Delivery
Vom Unternehmen geschrieben
The Bike Sales and Servicing Specialists.
Founded in 2008, Balfe’s Bikes has 12 bike shops in London and the South East. We stock the world’s best bike brands including Trek, Specialized, Brompton, Whyte, Giant, BMC, Frog and more, plus all the acccessories you would expect.
We are proud to maintain high standards of service in our shops, our workshops and online. View our website for the latest product releases, deals and more to find everything you need to enjoy cycling.
About Balfe's Bikes
Vom Unternehmen geschrieben
- Free Click & Collect
- To our 12 stores across London and the South East
- Free delivery
- Free delivery on all bikes over £500 - Free delivery non-bike orders over £30 (*excluding bulky or restricted items free delivery over £100)
- 0% finance
- Available to help spread the cost via Klarna. Terms & Conditions apply.
- Cycle to Work available
- Vouchers accepted to save 25-39%
- Online service booking
- For our professional workshops
- Balfe’s personal bike delivery
- No unpacking required. Bike built and ready to ride straight away, for local customers
Kontaktinformationen
Camino Park, James Watt Way, RH10 9TZ, Crawley, Sussex, Vereinigtes Königreich
- 020 4506 3856
4,6
Hervorragend
7774 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
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Excellent personal delivery service
Excellent personal delivery service, bike in great condition and ready to go.
20. August 2026
Verwendet eventuell KI als AntworthilfeMehr lesen
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
Delivery got stuck in Basingstoke
Delivery got stuck in Basingstoke, an absolute nightmare trying to get a refund or the same item resent out.
We paid for express delivery as well.
Not to mention as of today’s date 31st August 2026 I’ve not had a refund even though the package was redirected back to yourselves!
Absolutely shocking.
20. August 2026
Antwort von Balfe's Bikes - Gatwick Home Delivery
We’re very sorry that your express delivery became delayed in transit at Basingstoke and understand how frustrating this must have been.
We also apologise that resolving the situation was not as straightforward as it should have been. This is not the experience we want for our customers, particularly when an express delivery service has been selected.
Part exactly as requested
Part exactly as requested, quality good, delivery communication good
20. August 2026
On time and good fit from good…
On time and good fit from good selection available and delivered promptly on time
20. August 2026
No after sales service
The process of buying the bike and the delivery was faultless, however in order to set up the bike (suspension and play in headset)I had to look online and buy a shock pump. If I had bought it in a local bike shop this would have been done for me and I would get a free service to reset cable stretch etc after a bit of riding. If the on line purchase included a voucher for this I would have been much happier. Thanks.
19. August 2026
Antwort von Balfe's Bikes - Gatwick Home Delivery
Thank you for your feedback. We’re pleased the purchase and delivery went smoothly, although we’re sorry it was not clear what assistance remained available after delivery.
Customers who purchase online are welcome to visit any of our stores for help with suspension setup, headset adjustment and other initial bike checks. A separate voucher is not required. We appreciate you highlighting that we could communicate this support more clearly.
Product was as described and all ok
Product was as described and all ok - took a little longer to arrive than expected but that could of been due to the postal situation.
18. August 2026
Easy-to-navigate website
Easy-to-navigate website, with competitive prices on all bikes and accessories. Great communication via email from the start of the order to the end.
Packaged well too! Would recommend
18. August 2026
Stem riser ordered for Marlin 6
I found this stem riser to fit to increase the height of the handle bars for a more comfortable seating position. They're much better value than everyone else but took 12 days to deliver to NI.
18. August 2026
Antwort von Balfe's Bikes - Gatwick Home Delivery
Thank you for your review. We’re pleased the stem riser has helped you achieve a more comfortable riding position and that you found our price competitive.
We’re sorry the delivery to Northern Ireland took longer than expected and appreciate your patience while the order made its way to you.
Brilliant company to deal with great…
Brilliant company to deal with great prices on products with a vast selection, fast delivery. Highly recommend
18. August 2026
Excellent service, would use again
Excellent service, prompt communication and delivery. No problems, wouldn't hesitate to use them again
18. August 2026
Great selection of products and service
Easy to use website and straightforward order process, the range online is extensive but it was clear to know which products on site are in stock, with the supplier or unavailable, the prices were competitive also.
Balfe's kept me updated of my order progress which is always good to know and the products arrived well packaged and in good time!
15. August 2026
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