Great experience, so glad I booked since there was flooding that effected london underground transport and couldn't get a tube home. My luggage was delivered at the timeframe I booked. The gentlemen w... Mehr ansehen
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Das sagen Bewerter
First time using this company and had an absolute nightmare with my travel with delayed and cancelled flights meaning my luggage delivery time and date had to be changed multiple times by me as the si... Mehr ansehen
Unternehmen hat geantwortet
I cannot recommend BagBudy highly enough. As a student travelling from Bath to Heathrow, I had three large suitcases and a carry-on bag, and the thought of managing all of that to London was extreme... Mehr ansehen
Unternehmen hat geantwortet
My young family and I needed six checked bags taken from our home in southeast London to LHR - and I couldn’t recommend BagBudy more. Their website is easy to use, they currently offer a 15% welcome d... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Introducing BagBudy, your ultimate solution to baggage hassles while travelling! Say goodbye to the stress of dragging luggage to and from London Heathrow Airport. Travel lighter, smarter, and stress-free – let BagBudy be your trusted partner for smooth airport journeys!
Kontaktinformationen
Vereinigtes Königreich
- support@bagbudy.com
- www.bagbudy.com
4,6
Hervorragend
33 Bewertungen
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Great experience
Great experience, so glad I booked since there was flooding that effected london underground transport and couldn't get a tube home. My luggage was delivered at the timeframe I booked. The gentlemen who waited for me to come out from arrivals at Heathrow was very nice and patient.
30. Mai 2026
Bewertung ohne vorherige Einladung
great service
Tried BagBudy recently and honestly it made travelling so much easier. Not having to drag my luggage around was such a relief.
The whole process was pretty smooth from pickup to delivery, and my bags arrived safely with no issues. Super convenient and saved me a lot of hassle.
Would definitely use it again and recommend it if you want a stress-free way to deal with your luggage.
31. Mai 2026
Bewertung ohne vorherige Einladung
Stress-free travel to Heathrow
I cannot recommend BagBudy highly enough. As a student travelling from Bath to Heathrow, I had three large suitcases and a carry-on bag, and the thought of managing all of that to London was extremely stressful.
The driver arrived right on time, collected my luggage from my accommodation, and was exceptionally friendly, professional, and polite throughout the entire process.
If you’re travelling to Heathrow with multiple bags, especially if you’re using public transport, BagBudy is a game-changer. I’ll definitely be using them again and would happily recommend them to anyone looking for an stress-free start to their travels.
30. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von BagBudy
Dear Gabrielle,
Thank you for your wonderful review and recommendation.
We’re delighted to hear that BagBudy helped make your journey from Bath to Heathrow much easier and less stressful. Travelling with multiple suitcases can be challenging, particularly when using public transport, so it’s fantastic to know that our service provided a more convenient start to your trip.
We’re also pleased to hear that our driver delivered a friendly, professional and punctual experience throughout the process.
Thank you for choosing BagBudy. We truly appreciate your support and look forward to assisting you on your future travels.
Kind regards,
BagBudy Support Team
First time using this company and had…
First time using this company and had an absolute nightmare with my travel with delayed and cancelled flights meaning my luggage delivery time and date had to be changed multiple times by me as the situation was evolving. Cannot thank, and recommend Rana enough for his great communication and flexibility in making it work out in the end. Will use again.
1. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von BagBudy
Dear Alex,
Thank you for your kind review and recommendation.
We’re delighted that, despite the travel disruptions, our team was able to adapt and ensure everything worked out smoothly in the end.
We’re especially pleased to hear your kind words about Rana. Providing clear communication, flexibility and reliable support during unexpected travel situations is something we take great pride in, and we will be sure to pass your feedback on to him.
Thank you again for choosing BagBudy. We look forward to assisting you on your future travels.
Kind regards,
BagBudy Support Team
Amazing service with my luggage from SE…
Amazing service with my luggage from SE London flat to Heathrow airport. Very professional and clear communication throughout. Ahmed was so helpful with holding our luggage until our check-in time with our flight. Definitely recommend and will use again.
22. April 2026
Bewertung ohne vorherige Einladung
Antwort von BagBudy
Dear Customer,
Thank you for your wonderful review and recommendation. We’re delighted to hear that you had a smooth experience travelling to Heathrow and that our team’s communication and support throughout the journey met your expectations.
We’re especially pleased to hear your kind words about Ahmed - we will be sure to pass your feedback on to him. Providing flexible and reliable support around flight and check-in times is something we take great pride in.
Thank you again for choosing BagBudy, and we look forward to assisting you again on your future travels.
Kind regards,
BagBudy Support Team
Great service - would use again
My young family and I needed six checked bags taken from our home in southeast London to LHR - and I couldn’t recommend BagBudy more. Their website is easy to use, they currently offer a 15% welcome discount for new customers, and their staff are friendly and communicative. I was pleased to be given a 30-minute window on the day BagBudy came to pick up the luggage. Would definitely use again.
22. April 2026
Bewertung ohne vorherige Einladung
Antwort von BagBudy
Dear Jared,
Thank you for your fantastic review and for choosing BagBudy for your journey to Heathrow. We’re delighted to hear that the service helped make travelling with your family much easier and more manageable.
It’s great to know that you found the booking process straightforward and that our team’s communication and collection updates contributed to a smooth experience from start to finish.
We truly appreciate your recommendation and kind words, and we look forward to assisting you again on your future travels.
Kind regards,
BagBudy Support Team
Excellent Service and Follow Through
The team from the initial point of contact to delivery of the luggage were extremely professional. I hope that this continues as their business grows as it is a lovely model and I recommend them without reservation. Even the queries, which I had on email were adequately addressed and executed.
19. April 2026
Bewertung ohne vorherige Einladung
Antwort von BagBudy
Dear Ean,
Thank you for your wonderful review and kind words. We’re delighted to hear that you found the service professional from the initial point of contact through to the delivery of your luggage.
Providing clear communication and reliable follow-through throughout the journey is something our team takes great pride in, so it’s fantastic to know this reflected in your experience.
We truly appreciate your support and recommendation, and we look forward to assisting you again in the future as BagBudy continues to grow.
Kind regards,
BagBudy Support Team
Excellent service
Excellent service. Kept in contact all the way through. No issues. Would definitely recommend!
9. April 2026
Bewertung ohne vorherige Einladung
Antwort von BagBudy
Dear Angela,
Thank you for your kind review. We’re pleased to hear that our service was reliable and your bag transfer went all smooth.
We appreciate your support and look forward to assisting you again in the future!
Kind regards,
BagBudy Support Team
Exceptional Service
Exceptional Service! Would definitely recommend to someone who would be interested in using a baggage service.
16. März 2026
Bewertung ohne vorherige Einladung
Antwort von BagBudy
Dear Mohamed,
Thank you for your kind review. We’re pleased to hear that the service was reliable and that the transfer of your suitcases went smoothly.
We appreciate your support and hope to assist you again in the future!
Kind regards,
BagBudy Support Team
Very bad service and overcharge
It was terrible. I paid an extra £20 tp have my bag taken to check because my arm was broken but the guy whom I dealt with was not the same one transporting. I had to stand in the cold outside in the taxi ramp with a heavy trolley and badly broken arm in a cuff to get my suitcase , put it in the trolley and wheel it with one arm to air canada. I was returning ti Canada for surgery on my arm. The guy did not know me , I did not know what he looked like, I did not have a phone number. They promised to refund my overcharge of £20 but have not done so. Disgusting service . Subsequent to this review I was refunded my £20.
Needless to day I will not use them again. They need to get their logistics in order.
17. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von BagBudy
Dear Prabha,
Thank you for your feedback - we’re sorry to hear that you were disappointed with your experience.
As requested, our team had already arranged the £20 refund, which we trust has now been received. We always aim to resolve any issues as quickly and fairly as possible for our customers.
On some occasions, different members of our team assist with collection and delivery in order to ensure a timely and efficient service. In such cases, we make every effort to ensure a smooth handover between representatives.
We appreciate your feedback and will review the situation internally. BagBudy services are carried out in accordance with our published terms and operational procedures to ensure consistent and reliable service.
Kind regards,
BagBudy Support Team
Bagbudy is a really excellent service
Bagbudy is a really excellent service - it was very efficient, reliable and very happy to be flexibility around changing travel arrangements. The service I received from Rana was amazing, who was very friendly and patient during the pick up and drop off, as well as whilst changing plans. I’d definitely recommend this.
13. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von BagBudy
Dear Matt,
Thank you for your wonderful review and for taking the time to share your experience. We’re delighted to hear that you found the service efficient and reliable, and that our team was able to accommodate the changes to your travel arrangements smoothly.
We’re especially pleased to hear your kind words about Rana - we will be sure to pass along your feedback. Providing friendly, flexible service during both pick-up and drop-off is something we take great pride in.
Thank you again for your recommendation, and we look forward to assisting you with your future travels.
Kind regards,
BagBudy Support Team
Really easy and stress-free experience
Really easy and stress-free experience. The team were super friendly and communication was great from start to finish. My luggage was collected on time and waiting for me at Heathrow later that day. Made travelling so much nicer without dragging bags around. Would definitely use BagBudy again.
2. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von BagBudy
Dear Sophie,
Thank you for your kind review. We’re delighted to hear that you had such a smooth and stress-free experience with BagBudy.
Our team takes great pride in ensuring clear communication and reliable service from collection through to your arrival at Heathrow, so it’s fantastic to know this made your journey easier without the need to carry your luggage around.
We truly appreciate your kind words and look forward to assisting you again on your future travels.
Kind regards,
BagBudy Support Team
Brilliant service
Brilliant service, amazing value for money, lovely staff. No brainer if travelling with a baby/kids!
1. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von BagBudy
Dear Anna,
Thank you for your wonderful review. We’re delighted to hear that you found the service great value and that our team made the experience enjoyable.
Travelling with children can often mean extra luggage, so we’re especially pleased that BagBudy helped make your journey that much easier.
We truly appreciate your kind words and hope to assist you again on your future travels.
Kind regards,
BagBudy Support Team
Bag Budy was very helpful and useful
Bag Budy was very helpful and useful instead of carrying my bag around London.
I had to wait longer than expected due to traffic and there was a slight confusion in my terminal drop off but was rectified very quickly.
Definitely recommend and price was very reasonable.
19. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von BagBudy
Dear Megan,
Thank you for your review and for choosing BagBudy. We're pleased to hear that our service helped make your journey around London easier without the need to carry your luggage.
We appreciate your understanding and we're glad our team was able to resolve the situation quickly.
Thank you again for your recommendation - we look forward to assisting you with your travels in the future.
Kind regards,
BagBudy Support Team
Good & reliable service
Good & reliable service. I used it to transport 3 suitcases to LHR as we were travelling with a baby and would have required an XL taxi to get to the airport. For £62 - all the bags were picked on time and delivered at the assigned dropped off point.
12. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von BagBudy
Dear Syed,
Thank you for taking the time to share your feedback. We’re pleased to hear that the service was reliable and that the collection and delivery of your suitcases went smoothly.
We’re glad BagBudy could help simplify your journey, especially when travelling with a baby, and offer a convenient alternative to arranging larger transport. We appreciate your trust and hope to assist you again in the future!
Kind regards,
BagBudy Support Team
Effortless transfer and so glad we had bag budy!
It’s our first time to London and so glad we have engaged bag budy service to transfer our luggages. We had to checkout at 11am and our flight is at 7pm. Can’t image pulling our luggages during the window period. Glad we have bag budy and we could shop and travel to the airport effortlessly.
14. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von BagBudy
Dear Jerlynn,
Thank you for sharing your experience and for choosing BagBudy on your first visit to London. We’re so pleased to hear that the service helped you enjoy your day without the burden of luggage, especially with the gap between checkout and your flight.
It’s great to know you were able to explore, shop, and travel to the airport effortlessly - exactly the experience we aim to provide! We truly appreciate your kind words and hope to support your travels again in the future.
Kind regards,
BagBudy Support Team
VIP Class Service
Very communicative, secure and timely. Made check in so smooth and hassle free! Definitely a must for solo travelers
11. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von BagBudy
Dear Nzirv,
Thank you for your kind words and for taking the time to leave a review. We’re delighted to hear that you found the service communicative, secure, and timely, and that it helped make your journey smoother and hassle-free.
It’s great to know the service added value to your travel experience. We truly appreciate your support and look forward to assisting you again.
Kind regards,
BagBudy Support Team
V good service picked up on time no…
V good service picked up on time no problems. Delivered to me early but that was ok.
10. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von BagBudy
Dear Mick,
Thank you for sharing your feedback. We’re pleased to hear that the collection and delivery went smoothly and that everything was handled without any issues.
We appreciate you choosing BagBudy and hope to support your travels again in the future.
Kind regards,
BagBudy Support Team
Fantastic service
From start to finish this was an excellent service and i really feel they went the extra mile for me.
Communication was swift and faultless even on a Sunday afternoon. Bags were collected on time and then i was met at the airport by my check in desk by two very smartly dressed gentlemen which was so helpful and this service was worth every penny.
Thank you. I will definitely be using you again and recommending.
17. November 2025
Bewertung ohne vorherige Einladung
Antwort von BagBudy
Dear Katy,
Thank you for your review!
Whatever day of the week it is, our team is committed to delivering seamless and secure luggage transfers, ensuring your journey to Heathrow is hassle-free from start to finish.
We’re glad to hear our Check-In Assistance at the airport was helpful, and that our team’s professionalism made a strong impression.
Thank you for your kind words and for recommending us. We look forward to supporting you again on your next journey!
Kind regards,
BagBudy Support Team
I booked BagBudy at the eleventh hour
I booked BagBudy at the eleventh hour, 24 hours before my flight from London Heathrow to Delhi. The reason I booked it is because I had a foot injury and I didn’t want to lug my suitcases to the airport. I am very impressed with the service. Everything ran seamlessly, I got constant updates about ETA. I had booked the check-in service as well. So not only were my bags delivered on time, I was also checked in a speedy manner. I highly recommend this service, and will be using in the future so I can get the time back and commute to airports stress-free.
16. November 2025
Bewertung ohne vorherige Einladung
Antwort von BagBudy
Dear Saloni,
Thank you for your kind review!
We’re really glad we could support you during your journey given the circumstances. It’s wonderful to hear that everything ran seamlessly and that our Check-In Assistance helped make your Heathrow experience much smoother.
We’re delighted that the experience gave you time back and a stress-free trip to the airport. Thank you for the recommendation - we look forward to assisting you again whenever you need us!
Kind regards,
BagBudy Support Team
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