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Arnold Clark Autoparts Bewertungen 

3.184
TrustScore 4.5 von 5

4,3

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 4 von 5 Sternen

Great prices, they source everything you purchase. I would give them 5 stars if only they would ship multiple items together whilst using the same courier. Other than this, everything else is great! I... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Item was out of stock, requested email to be sent as soon as it was available. They did as promised and within weeks I'd ordered and the goods delivered within 2 days. Excellent service, packaged well... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 4 von 5 Sternen

Ordered a dog restraint to stop the dog trying to get into the front of the car. She can't drive but loves being a supervisor so perhaps she should consider a career as a driving instructor? Anyways,... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I went to the Anole Clark in Wigan and they were exceptional even when they misunderstood my initial request, They apologised, rang me, showed empathy and fixed my issues. Many thanks to Ssles Manager... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Kfz-Werkstatt
  2. Kfz-Ersatzteilgeschäft

Über Arnold Clark Autoparts

Vom Unternehmen geschrieben

Founded in 1954, Arnold Clark is the UK's largest independently owned car retailer with over 200 branches nationwide. In 1960, the company began selling car parts from its franchised dealerships, and in 1991, Autoparts UK was established as the company’s motor factors division.

Since then, our motor factors division has continued to grow, and Arnold Clark Autoparts is now one of the largest distributors of car parts and accessories in the UK.

As well as our online store, which launched in 2020, we have 12 sites across the UK from Inverness to West Bromwich – including a 100,000 square foot warehouse and distribution centre in Glasgow.

We specialise in supplying and distributing all major car parts and accessories throughout the UK. We buy high quality products in bulk and pass the savings onto you, so you can be sure you’ll get a great deal.

We stock OEM and OE quality automotive parts and accessories, with everything from tyres, engine oil, wiper blades, bulbs and batteries, number plates, tools, valeting essentials, bikes, manufacturers merchandise, and much more. Our range of exclusive brands include, Padtech and Disctec brakes, Ultratec oil and Airflo exhausts.

We pride ourselves in offering the highest quality motoring products to ensure you have everything you need to stay safe on the road.

Please note we only ship to UK Mainland, Jersey & Guernsey.

Kontaktinformationen

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4,3

Hervorragend

TrustScore 4.5 von 5

3184 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 48 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,3

Alle Bewertungen

(3.184)

1.227 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 1 von 5 Sternen

I bought Shell oil made in Germany and…

I bought Shell oil made in Germany and under the label was another label which says made in Turkey. I have plenty of evidences (photos) and I will write a very bad review about this.

20. Mai 2026
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Antwort von Arnold Clark Autoparts

Hi Stefan,

We're sorry to hear you are unhappy with the oil. We'd like to see what we can do to help.

Please email our team at orders@arnoldclark.com and we can look into this straight away for you. We look forward to hearing from you soon.

Autoparts Team

Bewertet mit 5 von 5 Sternen

Great service

Great service, communication and delivery A1.

28. Mai 2026
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Antwort von Arnold Clark Autoparts

Thanks for your kind review, John! We're delighted with this feedback.

Autoparts Team

Bewertet mit 4 von 5 Sternen

Product query

Response to queries re product promptly dealt with. Assisted me in resolving my issue.

29. Mai 2026
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Antwort von Arnold Clark Autoparts

We're glad all is now well, David. Thanks for your positive feedback!

Autoparts Team

Bewertet mit 5 von 5 Sternen

Simply the best!

28. Mai 2026
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Antwort von Arnold Clark Autoparts

Hi Attila,

Thank you for your fantastic review, we’re delighted to hear you had such a great experience with us.

Autoparts Team

Bewertet mit 5 von 5 Sternen

Easy to order good prices what is the…

Easy to order good prices what is the best from Arnold Clark Parts

26. Mai 2026
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Antwort von Arnold Clark Autoparts

Hi Grzegorz,

Thanks for your feedback, we’re pleased to hear you found the ordering process straightforward and our prices competitive.

Autoparts Team

Bewertet mit 3 von 5 Sternen

Customer service could be better

Product and pricing were fine, but the customer service experience was disappointing enough that I won't be prioritising Arnold Clark Autoparts again.

I placed an order on a Sunday and shortly afterwards realised I needed an additional item. I emailed the same day requesting cancellation so I could reorder everything together and save on combined delivery. The order was not cancelled and was later shipped after the bank holiday period.

When I contacted customer service to explain the situation, I was told that my email had not been received. I asked whether a £4.99 goodwill discount could be offered so I could place an order for the additional item and effectively have free shipping. This was refused, and I was told there was nothing they could do, both via live chat and again through social media.

While I understand there are policies in place and that the order had already been dispatched, I found the lack of flexibility disappointing. Given I was attempting to place an additional order rather than cancel entirely, a small goodwill gesture would have been a reasonable way to retain a returning customer.

Instead, I placed the additional order on Amazon. I wasn't entitled to the discount code, and that's fine, but the experience overall felt very rigid and not particularly customer-focused. It has made me reconsider using them again in the future.

26. Mai 2026
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Antwort von Arnold Clark Autoparts

Hi Ben,

Thank you for taking the time to share your feedback. We’re really sorry to hear that your experience with our customer service hasn’t met your expectations.

We have recently spoken to you on other platforms and regrettably, there is nothing further we can offer on this occasion.

Autoparts Team

Bewertet mit 5 von 5 Sternen

Correct part sent when it was supposed…

Correct part sent when it was supposed to be sent. Plenty of progress updates. Smooth transaction. I'm a happy customer.

28. Mai 2026
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Antwort von Arnold Clark Autoparts

Hi Steve,

We appreciate your review, it’s great to hear everything arrived as expected and that you were kept well informed throughout.

Autoparts Team

Bewertet mit 5 von 5 Sternen

Recent purchase

First class service and quality products. Used this company twice. Once for refund no issues.

27. Mai 2026
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Antwort von Arnold Clark Autoparts

Hi Jane,

Thank you for your continued support, we’re really pleased you’ve had consistently positive experiences with both our products and service.

Autoparts Team

Bewertet mit 4 von 5 Sternen

£8 washers

fast postage but £8 plus pp for a washer really is legal theft,came quickly but even for a main dealer the price is extremely expensive!!;

8. Mai 2026
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Antwort von Arnold Clark Autoparts

We're sorry to hear you were unhappy with the pricing, Alan. We accept all forms of feedback and we will make sure this is passed onto our team.

Autoparts Team

Bewertet mit 5 von 5 Sternen

Easy quick no problem

Easy quick no problem

26. Mai 2026
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Antwort von Arnold Clark Autoparts

Hi Andrew,

Thanks for your review, we’re glad to hear everything went smoothly and efficiently for you.

Autoparts Team

Bewertet mit 5 von 5 Sternen

Great price

Great price, great service!

26. Mai 2026
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Antwort von Arnold Clark Autoparts

Hi,

Thank you for your kind review, we’re delighted you were happy with both our pricing and service.

Autoparts Team

Bewertet mit 5 von 5 Sternen

Always a good experience

Third time ordering from Arnold Clark this year and very happy with the service and the price. Very quick delivery and no messing about.

19. Mai 2026
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Antwort von Arnold Clark Autoparts

Hi,

Thanks for your continued loyalty, we’re thrilled to hear you’ve been consistently happy with the service, prices and delivery speed.

Autoparts Team

Bewertet mit 4 von 5 Sternen

Honesty

Good and fair company!

26. Mai 2026
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Antwort von Arnold Clark Autoparts

Thanks for your kind review, Ion!

Autoparts Team

Bewertet mit 1 von 5 Sternen

I haven’t received my order and I think…

I haven’t received my order and I think dhl took it or lost it . They also dosent respond to my calls and emails

26. Mai 2026
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Antwort von Arnold Clark Autoparts

Hi Talal,

We're sorry to hear this. Our supplier is currently looking into this with DHL regarding the whereabouts of your part. The team will be in touch with you as soon as they have more information. We hope to resolve this as quickly as possible.

Autoparts Team

Bewertet mit 1 von 5 Sternen

I paid for a Corsa Heat-shield in FEB…

I paid for a Corsa Heat-shield in FEB 2026. I’m still waiting for it in JUNE! I’ve emailed and just been ignored. Terrible experience

10. Februar 2026
Bewertung ohne vorherige Einladung
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Antwort von Arnold Clark Autoparts

Hi,

This is concerning to hear. We understand the frustration this must be causing.

We have requested your details so that we can look into this with our team. You can also contact our team at orders@arnoldclark.com.

Trustpilot will reach out to you directly with their request with a safe link for your details which are not public. Please don’t share your details as an update to your review.

UPDATE

We have received your further details. We have spoken to the team who have advised they have received no emails on the address you have provided. They also state this was a click and collect order where you would have been sent an automated email when the item was ready for collections. If the item isn't picked up the item would go back into stock.

You are welcome to contact the team at orders@arnoldclark.com if you wish to discuss this further.

Thank you,
Autoparts Team

Bewertet mit 5 von 5 Sternen

Excellent delivery

It worked well for my car. Great experience.

26. Mai 2026
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Antwort von Arnold Clark Autoparts

Hi Joseph,

Thank you for your review, we’re glad to hear the part worked well for your car and that you had a positive experience.

Autoparts Team

Bewertet mit 5 von 5 Sternen

Easy website to use

Experience from start to finish was easy and good value for special number plates would use again

26. Mai 2026
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Antwort von Arnold Clark Autoparts

Amazing! Thanks for your kind review, Karen!

Autoparts Team

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