Allcott Associates Bewertungen 

345
•
TrustScore 4.5 von 5

4,7

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Excellent service. Booking quick and easy process. Our level 3 survey took place within 10 days of our initial enquiry and the written report arrived 5 working days from the inspection. Chosen for the... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Very good trusted service, and they fit you in fairly quickly for your home buyers survey on your new house. The reports come back just a few days after, and most importantly are easy to understand... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Helpful and knowledgeable booking team. Simple booking process. Transparent information- knew exactly what we would get for price paid. Competitive pricing, others I got quotes from were charging up t... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Allcots were great, Judy summers in the office was very responsive and helpful when it came to booking in the survey. Our surveyor Paul Barret produced an excellent report, we had a L3 survey don... Mehr ansehen

Unternehmensdetails

Vom Unternehmen geschrieben

RICS Chartered Building Surveyors


Kontaktinformationen

4,7

Hervorragend

TrustScore 4.5 von 5

345 Bewertungen

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Antwortet meist innerhalb von 24 Std.

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4,7

Alle Bewertungen

(345)

70 Bewertungen in den letzten 12 Monaten

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Bewertet mit 5 von 5 Sternen

Great service

I requested multiple quotes from different companies and Allcott replied quickly, the quality of the quote was excellent with an example of report content which gave me confidence in their ability. They were able to provide the service in a short timeframe and were extremely knowledgeable.

10. April 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Really informative survey

Allcott Associates completed a RICS Level 3 Home Survey on a Grade II listed Regency house. We were impressed by the quality of the report, and levels of details provided. We appreciated the expertise demonstrated in relation to a property of that age. The surveyor then took the time to answer our questions and provide additional context. Thanks!

24. April 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Quick and simple to book

Quick and simple to book, only waiting a week for someone to come out. Great explanation to me has to what will happen and how long it will take to get the report. Lots of communication via email to let me know where things are with the report.

10. April 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

AVOID AT ALL COST!! Appalling customer service and blatantly incompetent at carrying out surveys!!

Contacted company regarding a foundation survey, receptionist kept going on about a valuation??? Then stated they don’t cover the area even tho website clearly states they cover Devon Somerset and even Exeter impression they give is they couldn’t care less if that’s how they are with people looking for a service I dread to think what they will be like actually carrying out the work and for that I really would advise to avoid

Update after their reply, no mention was made to trial hole foundation surgery as actually after non invasive foundation survey, also as for the comment of not covering Exeter I’ll take that as admittance of false advertisement as website clearly states covering Exeter, also I wasn’t actually rude at all that would of been your female staff answering phones, with the blatant lies in reply along with reading other reviews i would lower the star rating more but that’s not possible, seriously people look at their reviews they can not carry out surveys correctly missing obvious and severe issues and customer service is just shocking blatantly a case of money money money AVOID AT ALL COST!!!!

Update number two still denying they cover Exeter yet all over there website they do cover it, also in response to me going out of my way to post negative review not at all I believe people should post genuine reviews good or bad as the public have a right to know good and bad companies and know who to avoid!! The phone call to yourselves enquiring about a survey is all I needed to know to avoid you like the plaque and your responses just go to show that even more again the only people who need to learn manners is your staff just look at the other reviews people!!

30. April 2025
Bewertung ohne vorherige Einladung
Allcott Associates-Logo

Antwort von Allcott Associates

Dear Mr Barr. I am sorry that we were unable to help on this occasion. As discussed, our engineers do not cover Exeter, and we do not carry out foundation surveys. If you would like to contact me, I would be happy to direct you to someone that can help.
Thanks,
Allcott Associates LLP

Bewertet mit 5 von 5 Sternen

Excellent

Excellent - all the customer service and information provided was helpful and to a very high standard from everyone involved.

The expertise and specialist support provided for the survey and property work was extremely professional, efficient and friendly. Would definitely recommend.

14. April 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Fast and efficient service

Fast and efficient service. Did a lot of the admin behind the scenes i.e. with Estate agent and solicitor. Made dealing with them really easy.
Output was easy to understand.

1. März 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Would NOT recommend

Would NOT recommend!
Allcott did a level 3 survey for us in August 2024, and completely missed rising damp on 3 of our living room walls. We're now faced with a bill of £5,000 to rectify this.
Tried to go via the ombudsman, but made an error in presenting our evidence so unfortunately Allcott has got away with it.
The surveyors were very patronising over email, and made no effort to rectify their mistakes.
I've since spoken to another customer of Allcott's who's had a similar experience, so this is a reoccurring theme!
Look elsewhere for a more reliable company. Do not use Allcott!

8. August 2024
Bewertung ohne vorherige Einladung
Allcott Associates-Logo

Antwort von Allcott Associates

Dear Helen,
As detailed in our report, the damp is not rising damp as indicated by your damp surveyor who is only interested in selling you an unnecessary damp product which is not suitable for a property as old as yours where it incorporates solid brick walls. The damp has occurred as a result of cement mortar having been applied which is preventing moisture from being able to escape from the walls. As you know, you passed your complaint to the property ombudsman and then again through their appeal process who on both occasions agreed with our assessment and whilst its disappointing to receive this negative review, I would still ask that you to consider carefully before spending significant money on a modern damp proofing scheme, which is unlikely to be effective and may even be an issue when you come to sell the property in the future.
Please refer to https://www.spab.org.xn--ukdealing-damp--new-joint-position-statement-4601a/
Regards,
Allcott Associates LLP

Bewertet mit 5 von 5 Sternen

Top rate service.

Great attention to each enquiry with a swift, helpful response. The survey we received was well beyond our expectations. Thorough, informative and with additional advice. Top rate service.

10. März 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Extremely professional

Extremely professional. Everyone I dealt with was very friendly and they made the process stress free. They are reliable and made it so easy. Signing the terms and conditions, payment and receiving the survey was so smooth. They kept me in the loop throughout the process. Couldn't have done anything better. I have had others surveys done in the past and Allcott Associates made it easier and exceeded my expectations. The quality of the survey was fantastic. It was extremely thorough and included photographs and estimates of work. Perfect! Will definitely come back to you in future!

11. März 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great Company and quick results

I brought a house and neededs a surveyors report doing. I was given good information on the phones of different stages and prices and it felt easy. I felt welcomed with politeness of the colleagues who answered my call and queries. Then kept me updated throughout the process through email. We received the report quick Rob even sent a paper copy out due to my request and even spoke to my dad explained the report budget everything to put his mind at ease. All in all I’m glad I chose Allcott Associates and I will use them again in the future if needed.
I want to thank ;
Judy Summers, Jane Drummond, Karen field and Robert Blunt for all there help.

17. Februar 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Fantastic experience

Fantastic communication, went above and beyond in addressing issues they had not caused.
Report addressed all my initial concerns and highlighted others i never would have spotted.
Would highly recommend

24. März 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Fantastic experience

The survey went smoothly, the report was returned to us quickly and our surveyors follow-up support was really invaluable.

19. Februar 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great company

Great company. Easy to book the survey and everything was straight forward. Great survey (level 3 buildings survey), detailed with pictures and also gave cost estimates for work recommended.
Many thanks

3. März 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Very easy at each stage

Very easy at each stage, to enquire, book and get results. Examples on the site were a great match to results we received. Very pleased with outcomes, would definitely recommend.

19. Februar 2025
Bewertung ohne vorherige Einladung

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