Al-Murad Tiles Bewertungen 

953
TrustScore 4.5 von 5

4,3

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Just visited the local Scunthorpe AL-MURAD store. The sales assistant was absolutely amazing( ZACK) He was so polite, helpful & answered all my questions yo my full satisfaction He went that... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Hi I am a regular customer to Croydon Almurads, the people who working here Ahmed, Firoz and yusuf, there very good customer service, the shop closing today at 7 but the saved me upto 7.10 Also ve... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Not only an amazing choice of tiles at very competitive prices but also fantastic face to face customer service. Samuel from the Leeds, LS9 store has been superb throughout the process. He is very pro... Mehr ansehen

Bewertet mit 2 von 5 Sternen

Visited the Blackburn shop today and unfortunately spoke to a man tapping away on his computer who showed no interest in us whatsoever. Asked for some advice on options for our bathroom tiles. F... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Fliesenfachhandel
  2. Fachhandel für Bodenbeläge
  3. Lieferant für Holz- und Laminatböden

Vom Unternehmen geschrieben

Al Murad Tiles – Your Trusted Partner for Premium Tiling Solutions For over 40 years, Al Murad Tiles has been a leading supplier of high-quality tiles, adhesives, and tiling accessories across the UK. With multiple branches nationwide, we pride ourselves on offering an extensive selection of ceramic, porcelain, mosaic, and natural stone tiles to suit every style, budget, and project—whether it’s a residential bathroom, commercial kitchen, or large-scale renovation. Why Choose Al Murad Tiles? ✅ Unbeatable Selection – From modern metro tiles to timeless marble effects, our curated range caters to all design tastes. ✅ Competitive Pricing – We match competitors’ prices* to ensure you get the best value without compromising quality. ✅ Expert Guidance – Our knowledgeable staff provide tailored recommendations, from product selection to installation tips. ✅ Reliable Service – With efficient delivery options and in-store pickup, we make your tiling journey hassle-free. Trusted by Professionals & Homeowners Contractors, architects, and DIY enthusiasts rely on Al Murad Tiles for: Consistent quality – Rigorous checks ensure flawless tiles every time. Bulk-order expertise – Specialized support for large commercial projects. After-sales care – Dedicated customer service for any post-purchase needs. Visit Us Today!


Kontaktinformationen

4,3

Hervorragend

TrustScore 4.5 von 5

953 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 62 % seiner negativen Bewertungen beantwortet

Braucht meist mehr als 1 Monat zum Antworten

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,3

Alle Bewertungen

(953)

79 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 1 von 5 Sternen

They measure for you sell you too much…

They measure for you sell you too much tell you that you can take any excess back. Sounds great until you try to do it. Told me I could take back when builder finished. Didn’t get a proper receipt as systems down now will not take back staff so rude when you go back. Customer service is a joke an answer machine that you cannot leave any message as mail box is full says it all. E-mailed to eventually get a reply saying shop called so will not be dealing with you. What a load of 💩. Never use them again

21. Oktober 2025
Bewertung ohne vorherige Einladung
Al-Murad Tiles-Logo

Antwort von Al-Murad Tiles

We’re sorry to hear about your experience and understand your frustration. For context, it’s standard in the tile industry to allow for around 10% extra (wastage) when measuring for a job — this helps cover cuts, breakages, or future repairs. If you didn’t want to include that allowance, we could have adjusted the order at the time.

Regarding the return: tiles can only be accepted back within our returns window, and a receipt is required — our team should have made this clear. If you’d like us to check your order again, please email customerservice@al-murad.co.uk
with your name, store, and date of purchase, and we’ll do our best to help.

We’ll also raise your feedback internally, as rude behaviour and lack of communication aren’t acceptable and will be reviewed.

Bewertet mit 5 von 5 Sternen

Absolutely amazing,Ranjit always goes…

Absolutely amazing,Ranjit always goes above and beyond to help us out. Absolutely top class service

17. Oktober 2025
Bewertung ohne vorherige Einladung
Al-Murad Tiles-Logo

Antwort von Al-Murad Tiles

Thanks for such a kind review! We are pleased to hear that you had a great experience.

Bewertet mit 5 von 5 Sternen

I always get my tiles in Barnsley…

I always get my tiles in Barnsley branch and Mohsin was absolutely brilliant and very knowledgeable and friendly service. Always find what I needed.
Thank you

Mohsin Barnsley branch

17. Oktober 2025
Bewertung ohne vorherige Einladung
Al-Murad Tiles-Logo

Antwort von Al-Murad Tiles

Thanks for the great review!

Bewertet mit 5 von 5 Sternen

Magic makeover

I got my tiles from the Torre Road, Leeds branch. They have a massive choice and we’re extremely helpful with my choice of goods and beat other dealers on price. Highly recommended.

14. Oktober 2025
Bewertung ohne vorherige Einladung
Al-Murad Tiles-Logo

Antwort von Al-Murad Tiles

Thank you for the 5 stars :)

Bewertet mit 1 von 5 Sternen

Bought over £1000 worth of tiles from…

Bought over £1000 worth of tiles from here and now refuse to take back one box of tiles
We were let down by the tiler who is a regular customer of Al - Murad so missed the thirty day return window
I sent email to them on 06/10/25 never replied today 14/1025 I rang them to find out why my email was not replied to never gave me an answer just stated thirty day clause I did explain we were pensioners and could not afford to loose money like this
His reply was not is problem I will never use or recommend this company ever
Well Al-murad have replied to my feedback telling me to ring this number 0113 322 8075. it does not get answered but goes to voicemail but the voice mail box is full LOL great customer service not
Also sent email address for me to send my original email which never got answered last time so what is the chances of it being read and answered this time ?????

14. Oktober 2025
Bewertung ohne vorherige Einladung
Al-Murad Tiles-Logo

Antwort von Al-Murad Tiles

We're sorry to hear about your experience and completely understand how disappointing this situation must be.

Please forward your original message to customerservice@al-murad.co.uk
or call us directly on 0113 322 8075. We’ll ensure it's looked into properly and see what can be done.

We appreciate your feedback and the opportunity to improve.

— The Al-Murad Tiles Team

Bewertet mit 5 von 5 Sternen

I visited the castleford store today…

I visited the castleford store today and wanted to leave a review for the male staff member who we dealt with (shoulder length dark hair) as he’s served me multiple times while I’ve been in store and he always goes absolutely above and beyond to help us find the best products and give us advice he’s so friendly and lovely to speak to, pointed us in the right direction and we got everything we needed from the shop.

11. Oktober 2025
Bewertung ohne vorherige Einladung
Al-Murad Tiles-Logo

Antwort von Al-Murad Tiles

Thanks for the great review!

Bewertet mit 5 von 5 Sternen

I particularly wanted to recognise…

I particularly wanted to recognise Sheraz in the Bracknell store for being so helpful in helping me decide what I wanted to order by letting me take samples home but particularly going above and beyond to assist me with a big problem I had with my delivery! He really was a superstar! You need more employees like him!

19. September 2025
Bewertung ohne vorherige Einladung
Al-Murad Tiles-Logo

Antwort von Al-Murad Tiles

Thank you for the great review!

Bewertet mit 5 von 5 Sternen

Excellent customer service by Wahid and…

Excellent customer service by Wahid and his colleague Vohey. So helpful and informative. Giving great advice on availability and styles of tile. Highly recommend

12. September 2025
Bewertung ohne vorherige Einladung
Al-Murad Tiles-Logo

Antwort von Al-Murad Tiles

Thank you so much for the lovely review — we really appreciate your support! 😊

Bewertet mit 5 von 5 Sternen

Excellent Customer Service

We don't normally bother with leaving reviews online. But for the last couple of years we have been buying tiles from Al-Murad in North Watford and we cannot fault the professionalism and excellent customer service. The staff are what make a business stand or fall and Hassan and Suven are always patient and helpful with suggestions for what will work best for a project. Prices are very reasonable compared with other better known companies. Only downside is we should have left a glowing review sooner.

12. September 2025
Bewertung ohne vorherige Einladung
Al-Murad Tiles-Logo

Antwort von Al-Murad Tiles

Thank you so much for the lovely review — we really appreciate your support! 😊

Bewertet mit 5 von 5 Sternen

Nick from Hayes was very helpful and…

Nick from Hayes was very helpful and knowledgeable. Helped me get all the bits i needed for my bathroom renovation.

12. September 2025
Bewertung ohne vorherige Einladung
Al-Murad Tiles-Logo

Antwort von Al-Murad Tiles

Thank you so much for the lovely review — we really appreciate your support! 😊

Bewertet mit 5 von 5 Sternen

Shiraz from the Bracknell branch was a…

Shiraz from the Bracknell branch was a huge help, really nice guy. Helped us buy tiling and a sink

8. September 2025
Bewertung ohne vorherige Einladung
Al-Murad Tiles-Logo

Antwort von Al-Murad Tiles

Thank you so much for the lovely review — we really appreciate your support! 😊

Bewertet mit 5 von 5 Sternen

Sheraz Bracknell

Sheraz Bracknell , outstanding service,very polite

8. September 2025
Bewertung ohne vorherige Einladung
Al-Murad Tiles-Logo

Antwort von Al-Murad Tiles

Thank you for leaving a review :)

Bewertet mit 5 von 5 Sternen

Al Murad in Scunthorpe provided me with…

Al Murad in Scunthorpe provided me with the best service possible when ordering Tiles and all the other peripheral supplies needed and gave me a very decent discount too.All the Staff are friendly , helpful and obliging but there is zero pressure and the entire experience was totally chilled.Also have to say that before I discovered Al Murad I had already visited all the high street tile companies and have to say that AM have by far the greatest selection and choice under one roof compared with all their competitors.Many Thanks indeed.

5. September 2025
Bewertung ohne vorherige Einladung
Al-Murad Tiles-Logo

Antwort von Al-Murad Tiles

Thank you so much for the amazing feedback! We're thrilled to hear you had such a positive experience at our Scunthorpe branch. It means a lot to us that you found everything you needed and felt well looked after. We really appreciate your support! 🙌🧱😊

Bewertet mit 5 von 5 Sternen

Ray hayes branch

Ray hayes branch
We were very pleased with the service we received today. He was very pleasant polite and helpful And he had humour too.
Excellent service.
Very satisfied customer.

5. September 2025
Bewertung ohne vorherige Einladung
Al-Murad Tiles-Logo

Antwort von Al-Murad Tiles

Thank you for leaving such a great review

Bewertet mit 5 von 5 Sternen

Visited the Bracknell store today

Visited the Bracknell store today . What a very friendly and helpful team at this store. Thank you so very much for all your help today . Thoroughly recommend them .

30. August 2025
Bewertung ohne vorherige Einladung
Al-Murad Tiles-Logo

Antwort von Al-Murad Tiles

We are so glad to hear you had a pleasant experience :)

Bewertet mit 5 von 5 Sternen

Great customer service from Suven

We purchased bathroom tiles, grout and trim from Suven in the Watford branch. He remembered us from a few years ago and provided fantastic help and advice on both occasions. He is really good with all of his customers. We will always go back to Suven at Al-Murad for any future jobs.

30. August 2025
Bewertung ohne vorherige Einladung
Al-Murad Tiles-Logo

Antwort von Al-Murad Tiles

Thanks for leaving such a great review, were so glad you had a pleasant experience.

Bewertet mit 5 von 5 Sternen

Bracknell shop review

Have been into the Bracknell shop on several occasions to choose tiles etc. Have now placed orders and have had amazing customer service! The guys have been polite, knowledgeable and humorous! Would definitely recommend!

29. August 2025
Bewertung ohne vorherige Einladung
Al-Murad Tiles-Logo

Antwort von Al-Murad Tiles

Thank you so much for the amazing feedback!

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr