Armed Forces Mutual Bewertungen 

Great response time! Sent and received emails same day. That is the way to treat customers and an excellent use of the Contact Us form. Usually I get a delayed response from companies which means I have to look up why I called them in the first place.

I have had a great experience with Armed Forces Mutual. Mr. Carl Vickers has been professional, friendly, and very responsive. Getting life insurance has never been easier. I really appreciate Armed Forces Mutual’s attentiveness and putting their members first.

I recently contacted Armed Forces Mutual with questions about my father’s documents and had the good fortune to work with Megan Penry, ALMI®, Senior Member Benefits Coordinator.

Megan was knowledgeable, patient, and exceptionally helpful. She took the time to walk through my questions carefully and made sure I understood exactly what was needed. Managing documents for a 97-year-old parent can sometimes be complicated, but Megan handled everything with professionalism and clarity.

It’s rare these days to encounter customer service that is both efficient and genuinely attentive. Megan provided both, and I’m very grateful for her assistance.

Individual I spoke to was very helpful in ever way. She answered both my questions. She was very pleasant.

Ms Penry responded right away, as she did previously with me a few months ago. I could tell the enthusiasm and willingness to help was there and truly sincere. My thanks to her!

I had a very positive experience with Armed Forces Mutual today. I called to do a change to my policy, which by all standards would have been considered last minute. The representative who assisted me, Ms. Bonina, was excellent. She had a great attitude, was polite and super helpful. She did not care about the last-minute nature of my call, she was about helping. With the day that I have had, it was very much appreciated! Thank you Ms. Bonina and thank you AFM!

Excellent service. Responded precisely to my question.

I need assistance in correcting an error on my account, that I made. AAFMAA customer service was extremely helpful in helping me.

Excellent service at every juncture. Great caring people.

Excellent experience becoming a member of AAFMAA. I purchased life insurance products, and the process was super-smooth and simple.

Excellent customer service so far, with support for Veterans living overseas! I would highly recommend becoming a member.

AFM is a great organization with a deeply meetingful mission. Amy Marotto was most helpful in updating the information I've kept on file as well as crafting a way ahead to prepare our affairs and ensure our family is well prepared when the time comes. This is an important brick to remove from our ruck sack; piece of mind!

The entire staff has been nothing but professional and very prompt in assisting us.

I sent a request for a replacement tax form at 10:30 this morning, and Amy Morotto emailed it to me at 11:59. It would be hard to provide better customer service than that!

Got an answer and resolution to my issue in hours. Great Service.

I have been a member of AAFMAA/AFM since the early 1960s and I have been very pleased with all of my personnel contacts over the years but Ms. Marotto takes the cake. She has answered all my questions promptly and gone beyond that has sent literature that answers many questions before I ask them. I don't know how long she has been working there but she is certainly an outstanding credit to Armed Forces Mutual

Your company was open and transparent about the process for veteran's and active duty military to get life insurance.

Fast and informative response from Amy. She also included a checklist for my estate planning.

Staff are knowledgeable in their career field. Through and attentive in processing and finalizing the process. Keeping clients up to date with the process, all while showing compassion.

prices, but timeing was off