Armed Forces Mutual Bewertungen 

1.750
TrustScore 5 von 5

4,8

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I sent an email yesterday afternoon requesting AAFMAA update my account with the new information I provided them. Email response this mid- morning from Megan Penry. Request addressed. Wow!... Mehr ansehen

Bewertet mit 5 von 5 Sternen

AFMA (Megan) called me to ask if I wanted my original documents returned to me, because AFMA has digitized them and no longer needs them. Upon learning that I did want them back, she arranged for the... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Amy Maratto was knowledgeable and friendly. Answered all my questions and made very helpful suggestions for me. Only annoyance was the number of automated steps required to get to a person. The ser... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I put Amy to the test. Hadn't been to the Armed Forces Mutual site in years. Amy understood my problem(s) immediately, got me oriented, advised me on how I should proceed, and provided me an e:mail... Mehr ansehen

Unternehmensdetails

  1. Finanzdienstleistungsinstitut
  2. Bundeswehrverband
  3. Finanzplaner
  4. Lebensversicherung
  5. Hypothekengeber
  6. Risikolebensversicherung

Vom Unternehmen geschrieben

Established in 1879 by an Act of U.S. Congress following the Battle of the Little Bighorn, Armed Forces Mutual is the longest-standing, non-profit financial solutions provider supporting military families and Veterans. We deliver a full range of financial solutions and exclusive benefits to our Members, including our hallmark Survivor Assistance Services, which are included with every policy.

Protecting Those Who Serve Since 1879

Vom Unternehmen geschrieben

Established in 1879 by an Act of U.S. Congress following the Battle of the Little Bighorn, Armed Forces Mutual is the longest-standing, non-profit financial solutions provider supporting military families and Veterans. We deliver a full range of financial solutions and exclusive benefits to our Members, including our hallmark Survivor Assistance Services, which are included with every policy.

Kontaktinformationen

4,8

Hervorragend

TrustScore 5 von 5

1750 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 85 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Monat

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,8

Alle Bewertungen

(1.750)

100 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Bravo Zulu for Armed Forces Mutual representative

Telephonically worked with Mbr Rep Carl Vickers on 4 Jun to initiate a policy and subsequent joining at Armed Forces Mutual. Mr Vickers was knowledgeable, pleasant, and extremely helpful in that endeavor. As I believe that representatives truly do represent their organizations, I very much look forward to being a member of a clearly proud and professional organization.

4. Juni 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Incredible Service & Support

We cannot say enough about how wonderful Damon and the team at AAFMAA are — we had a unique situation and Damon handled it with the highest level of professionalism and compassion. The team made purchasing our new home incredibly easy and I highly recommend them for anyone. We cannot thank you enough, Damon!

4. Juni 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

No type of communication..multiple…

No type of communication..multiple attempts to contact representatives an nothing..when your Alive you can take care of problem..but imagine if your Dead ..I thought Life Insurance were supposed to give you PEACE OF MINE...GEEZE

29. Mai 2026
Armed Forces Mutual-Logo

Antwort von Armed Forces Mutual

Hello Mr. Hernandez,

Thank you for taking the time to share your feedback. We understand how important reliable communication and support are, especially when it comes to protecting your loved ones and planning for the future.

We regret that your experience did not meet your expectations and apologize for any frustration this may have caused. Our team was glad to connect with you and assist with your concerns, and we appreciate the opportunity to help.

Feedback like yours is valuable as we continue working to improve the experience we provide to our customers. Thank you for bringing this to our attention.

-Armed Forces Mutual

Bewertet mit 5 von 5 Sternen

Thanks so much for EVERYTHING:)

Thanks so much for being so organized, supportive, and proactive and also sharing great checklists for my family. We also appreciate you storing our important documents on file to assist whenever needed. Every staff member I speak or correspond with is always so helpful, kind and informative. THANK YOU:)!!!

1. Mai 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Armed Forces Mutual is an outstanding…

Armed Forces Mutual is an outstanding customer focused company. I have been a member since 1965. I spoke with Amy Marotto today about Survivor Assistance Services. She answered all my questions and put me at ease about the help my wife will receive after I pass on. She gave me suggestions and followed up with immediately with an email reminding me about some documents I needed to send her. My wife is in good hands with people like Amy. I made a good decision to have insurance with Armed Forces Mutual.

1. April 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Change beneficiary to a trust.

I needed to change my life insurance beneficiary from an individual to a trust. After explaining what I needed the Policy Services Representative (Lesley) knew exactly what to do, explained the steps, provided the required form, and stated I would receive confirmation of the change within days. In addition, she was pleasant and professional. Bottom line: EXCELLENT customer service.

31. März 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

aafmaa won't give life insurance if you are going to die. Even though we all will someday.

Received the denial letter today from aafmaa. Because my husband has a service connected disability and is going to die someday, they won't give him life insurance. How ironic. Aren't we all doomed to death? Or did I miss something? So much for aafma helping the veteran. Don't waste your time and energy if you too will die someday. You won't receive life insurance through them.

30. März 2026
Bewertung ohne vorherige Einladung
Armed Forces Mutual-Logo

Antwort von Armed Forces Mutual

We’re sorry to hear about your experience and understand how frustrating this situation can feel. Life insurance decisions are based on established underwriting guidelines, which consider a range of factors including medical history and overall risk, and unfortunately not all applications can be approved.

We truly respect your husband’s service and your family’s sacrifice, and we appreciate you taking the time to share your feedback.

— Armed Forces Mutual

Bewertet mit 5 von 5 Sternen

Professionalism is key to exceptional customer service

I just returned from a deployment and realized my cap loan wasnt coming out of my account so i called AAFMAA and was told my cap loan has lapse and it had been sent to the creditor. The person i spoke to was rude and it sounded as if she was laughing but she did give me the number to the creditor, i called them and they told me to call AAFMAA back because the couldnt locate anything for me so i called AAFMAA back for the third time and i finally by the grace of God was able to speak to Leslie Sulam, i told her what the creditor told me and she was absolutely amazing, she was careing, professional, and proficient with her job. She was able to assist me with the default of the loan. Im so grateful you all hire representatives like Ms. Sulam, she took the time to look into it and help me. She is definitely what corporations that deal with Soldiers need. She should be used to train others on customer service, because she kept her professionalism at all time. Although it was my fault i should have had my husband to look into it while i was deployed. She still helped me and made me feel like a valuable customer. Its been a while since i've received such exceptional customer service and its not just because thing went in my favor, its because she took the time to look into it. Thank you so much Ms. Sulam for taking the time and being proficient at your job, those are skill that should be exemplified in all employee but they're not. One thing is for certain you definitely have what it takes to lead and train, you are awesome.

20. März 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Request for membership card.

I emailed a request for a membership card yesterday, and received a polite response today saying they are sending me a card. Quick action, quick response and caring, professional attitude. It doesn’t get any better than that.

11. März 2026
Bewertung ohne vorherige Einladung

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