Placed an order before leaving for holiday, 3 weeks later it hadn’t arrived. Asked for an update and then received an email saying my order has been cancelled. No explanation given.
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Another fantastic experience with the great southampton 99 bikes team. They are also polite, willing to help and share some of there amazing knowledge as well as offering the best prices and quality... Mehr ansehen
Popped in with my old Specialised Globe with Gear issues…. Have lost patience with the bike shop who have ‘tried’ to fix it several times. Huge welcome, very relaxed and looked at it immediatel... Mehr ansehen
Had an issue with my new bike shortly after purchase, my choice of bike was not suitable for me. The customer service was absolutely outstanding. The manager Adam took it back without any fuss and rep... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Since opening our first bike shop in 2007 in Milton Australia, 99 Bikes has grown its store network to 78 stores across Australia, New Zealand and now the United Kingdom. Dedicated to being the world's most approachable bike shop, 99 Bikes makes sure all cyclists have access to the best products, the best service at the best prices online and in store.
Kontaktinformationen
150 Commercial Road, SO40 3AA, Southampton, Vereinigtes Königreich
- 02380 864832
- help@99bikes.co.uk
- www.99bikes.co.uk
4,1
Gut
2872 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 14 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Excellent service
Excellent service from knowledgeable guys, will definitely use again.
2. November 2023
Antwort von 99 Bikes UK
Thanks for the review Chris.
Great customer care
Great customer care. Louis and the staff were always ready to help with any queries.
2. November 2023
Antwort von 99 Bikes UK
Thanks Jim, I'll let Louis & the guys at Southampton know
Great experience
Good choice of bikes. Personal and honest service. Very good communication, with Phil in particular. Overall a nice company to deal with.
2. November 2023
Antwort von 99 Bikes UK
Thanks for the review Igor, more than happy to help!
Excellent service
Excellent service very friendly staff and a good choice of bikes and accessories
2. November 2023
Antwort von 99 Bikes UK
Thanks for the review Francesca!
Awesome Service 99 Bikes Winchester
Great service from the staff at 99 Bikes Winchester. Was visiting from Canada and riding the King Alfred’s away. Just after leaving Winchester managed to slice my rear tire on a large piece of flint. Called the store told them what I needed. By the time I walked back to the road, called a cab and got to the store my new tires and tubeless set up where waiting for me on the counter. I set the tire up in the parking lot and guys seated them for me with the compressor. Absolutely awesome service, completely saved my ride!
3. Oktober 2023
Bewertung ohne vorherige Einladung
Antwort von 99 Bikes UK
Thanks for the review Alan, really glad we could help on your King Alfred’s Way ride!
Top guys at 99 Bikes Swindon!
The guys at 99 Bikes Swindon did a fantastic job prepping my winter bike for another season of training. They did a full strip and rebuild, cleaned and greased everything, and replaced a number of parts that were well beyond their best! The bike was finished off with a ceramic frame coating to make keeping the bike clean a lot easier, and fitted some new mudguards. The bike rides better than new! To top it off, they looked after my wallet too with some competitive pricing on the work. 10/10 😀😀
23. Oktober 2023
Antwort von 99 Bikes UK
Thanks for the feedback Tony we really value it! Happy riding.
Great equipment and very helpful…
Great equipment and very helpful selecting a helmet for my two year old who can often be tricky on shopping trips. Very pleased with the service
2. November 2023
Antwort von 99 Bikes UK
Really glad we could help and thanks for the review!
Great Staff
Great Staff, Knowledgeable People, and Very Very Helpful, Give them a try they are well worth it if you like Mountain Biking, Road Biking electric or your own power 😃👍🚴♂️🚴♀️🚴🚵♂️🚵♀️🚵
2. November 2023
Antwort von 99 Bikes UK
Thanks for the review Alexander we really appreciate it!
Louis who helped me choose the bike was…
Louis who helped me choose the bike was fantastic. Very knowledgable, very keen to help and not at all pushy which made me buy more.
2. November 2023
Antwort von 99 Bikes UK
Thanks for the review Nick we really appreciate it. I've passed your feedback on to Louis.
Antwort von 99 Bikes UK
Thanks for the feedback, enjoy the bike Sean!
Great, great, great
Excellent customer service, excellent advice, great product range, all of a high standard of quality.
Perfect for any cyclist.
2. November 2023
Antwort von 99 Bikes UK
Thanks for shopping with us Mark
Always a friendly efficient service…
Always a friendly efficient service from Chris and the knowledgeable team at Hargroves / 99 Bikes.
2. November 2023
Antwort von 99 Bikes UK
Thanks for the review Alan, we really appreciate it!
Great communication
Great communication. Would use again. However delivery was a mess (although nothing to do with 99 Bikes - TNT/Fedex are not great.)
2. November 2023
Antwort von 99 Bikes UK
Thanks for the feedback Jim and sorry about your experience with TNT.
Antwort von 99 Bikes UK
More than happy to help, thanks for the review!
New bike
Friendly service, knowledgeable staff & easy parking when collecting new cycle
24. Oktober 2023
Antwort von 99 Bikes UK
Thanks for the review, enjoy the bike!
Disappointing experience
Nice bike, very good price , but workshop needs a straightener ,unless one slipped through the net and I ended up with it. Brakes not reversed for the uk (scott mtb), rear brake disc plug/washer rattling , not even screwed in, never mind torqued. Disappointing experience, kind of half expected something with it arriving in a box , but “expert” builders , took their word for it. Having it checked over tomorrow.1 star for the bike itself, and 1 star for the price , all very nice guys to speak to at 99 bikes .
30. Oktober 2023
Antwort von 99 Bikes UK
Thanks for the feedback Phil and sorry about your experience. Our workshop team carry out extensive checks on every bike and we'd certainly not expect a bike to arrive in this fashion. Once you have had the bike checked over please contact us at websales@99bikes.co.uk with their findings.
Thanks,
99 Bikes UK
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