99 Bikes UK Bewertungen 

2.872
TrustScore 4 von 5

4,1

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

Placed an order before leaving for holiday, 3 weeks later it hadn’t arrived. Asked for an update and then received an email saying my order has been cancelled. No explanation given.

Bewertet mit 5 von 5 Sternen

Another fantastic experience with the great southampton 99 bikes team. They are also polite, willing to help and share some of there amazing knowledge as well as offering the best prices and quality... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Popped in with my old Specialised Globe with Gear issues…. Have lost patience with the bike shop who have ‘tried’ to fix it several times. Huge welcome, very relaxed and looked at it immediatel... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Had an issue with my new bike shortly after purchase, my choice of bike was not suitable for me. The customer service was absolutely outstanding. The manager Adam took it back without any fuss and rep... Mehr ansehen

Unternehmensdetails

  1. Fahrradgeschäft
  2. Fahrradwerkstatt

Vom Unternehmen geschrieben

Since opening our first bike shop in 2007 in Milton Australia, 99 Bikes has grown its store network to 78 stores across Australia, New Zealand and now the United Kingdom. Dedicated to being the world's most approachable bike shop, 99 Bikes makes sure all cyclists have access to the best products, the best service at the best prices online and in store.


Kontaktinformationen

4,1

Gut

TrustScore 4 von 5

2872 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 14 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,1

Alle Bewertungen

(2.872)

31 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

When poo happens!

The staff were very accommodating especially when I was unavoidably delayed in getting my bike to them.
They turned the service round in double quick time a gave a very detailed report and explained a couple of queries. Made a few suggestions in improving the bike’s durability and talked through some alternatives and upgrades.

4. Dezember 2023
99 Bikes UK-Logo

Antwort von 99 Bikes UK

More than happy to help Paul, thanks for your review

Bewertet mit 5 von 5 Sternen

Had the best experience at 99 bikes and…

Had the best experience at 99 bikes and Chris at the Winchester branch was absolutely amazing!!! What a guy!! Brought a new Cannondale for my son and the service was excellent

4. Dezember 2023
99 Bikes UK-Logo

Antwort von 99 Bikes UK

Really appreciate the feedback James, hope your son enjoys the bike

Bewertet mit 5 von 5 Sternen

Friendly and helpful

Recently bought a couple of cannondale mtb from 99 bikes. Cant fault the staff. Very knowledgable, not pushy just very helpful. Thank you

4. Dezember 2023
99 Bikes UK-Logo

Antwort von 99 Bikes UK

Thanks for the review Robert we really appreciate it!

Bewertet mit 5 von 5 Sternen

5 stars

Straight forward transaction with good communication

4. Dezember 2023
99 Bikes UK-Logo

Antwort von 99 Bikes UK

Thanks Kev!

Bewertet mit 5 von 5 Sternen

Great experience

Great experience. I picked a bike for my little girl under the guise of letting Santa know which to collect. The team picked up on it and totally ran with it, was brilliant. Great customer service and great stock.

4. Dezember 2023
99 Bikes UK-Logo

Antwort von 99 Bikes UK

Hi Paul, thanks for the review glad we could help.

Bewertet mit 5 von 5 Sternen

Why shop anywhere else? 5*

Great range of products, advice is always non biased too. What they don’t have they can get, if you have an opinion they listen, nothing ever forced. Great bunch.

23. November 2023
99 Bikes UK-Logo

Antwort von 99 Bikes UK

Thanks for the review Adam we really appreciate the feedback!

Bewertet mit 5 von 5 Sternen

I recently made an online purchase from…

I recently made an online purchase from 99 Bikes, and I am thoroughly impressed with the entire experience. Here’s why:

The website was user-friendly with clear categories and detailed product descriptions, making it easy to find exactly what I was looking for. The high-resolution images and customer reviews were extremely helpful in making an informed decision.

The checkout process was streamlined and secure. I appreciated the multiple payment options and the transparent communication about my order status from start to finish.

My order arrived sooner than expected, which was a pleasant surprise. The bike was meticulously packaged, ensuring its safety during transit. The assembly instructions included were clear and concise, making the setup process a breeze.

Outstanding Customer Service, I purchased 2 x bikes for my twin boys, one was out of the stock and they upgraded the unavailable bike to a higher value price at no extra cost.

Overall Experience: I couldn't be happier with my purchase from 99 Bikes. Their commitment to customer satisfaction, combined with the quality of their products, makes them a top choice for cycling enthusiasts. I highly recommend them to anyone looking for a reliable online bike shop.

20. November 2023
99 Bikes UK-Logo

Antwort von 99 Bikes UK

Hi Marc,

Thank you very much for the feedback, we really appreciate you taking the time to write such a detailed account of your experience. Glad we could help and get your boys riding!

Thanks,
99 Bikes UK

Bewertet mit 5 von 5 Sternen

Top quality help at our local store

Whenever we visit our local store, Jack @ 99 bikes is more than willing to help with advice, our purchases and will even fit purchased products to my Cube bike.

20. November 2023
99 Bikes UK-Logo

Antwort von 99 Bikes UK

Thanks for the review Colin we really appreciate it!

Bewertet mit 5 von 5 Sternen

One problem, sorted.

Just bought a Genesis Day One. Great price, delivery time was fast. And bike was package well. This is when I discovered that that tyres were different from what was described in the specification. Wasn’t a like-for-like change either.

Contacted made with team at 99 Bikes. Few emails and Andrew and the team had a set of tyres set out to me. All sorted out for future bike packing adventures.

23. November 2023
Bewertung ohne vorherige Einladung
99 Bikes UK-Logo

Antwort von 99 Bikes UK

Thanks for the review Robert, enjoy the bike!

Bewertet mit 5 von 5 Sternen

Very helpful and competent staff

Very helpful and competent staff. Twice now they have sorted out my di2 gear issues, on two bikes, very quickly and at short notice. Highly recommended.

19. November 2023
Bewertung ohne vorherige Einladung
99 Bikes UK-Logo

Antwort von 99 Bikes UK

Thanks Brian for your review. I'll pass on your kind words to the Winchester team.

Bewertet mit 5 von 5 Sternen

Really positive experience

Really positive experience - shop staff were knowledgable, price was good with delivery on time.

23. November 2023
99 Bikes UK-Logo

Antwort von 99 Bikes UK

Thanks for the review Mark, we really appreciate it

Bewertet mit 5 von 5 Sternen

Recently purchased a bike from 99 at…

Recently purchased a bike from 99 at Winchester , all the guys that work there are great and are all very friendly , informative and knowledgeable. Happy to help and give advice regardless of making a purchase from them or not. My partner also purchased a bike not from 99 due to limited sale stock but they helped us to find the bike we wanted in stock else where , Needless to say we are more then happy with their customer service .

21. November 2023
Bewertung ohne vorherige Einladung
99 Bikes UK-Logo

Antwort von 99 Bikes UK

Thanks for the review Jamie, more than happy to help. Happy riding!

Bewertet mit 3 von 5 Sternen

The 2 bike chains were supplied without…

The 2 bike chains were supplied without the required link to join the ends.This meant that I had to phone up and then travel to the shop to collect them.
The staff were polite and friendly,but this was not a great first experience with regards to an efficient way of purchasing.

20. November 2023
99 Bikes UK-Logo

Antwort von 99 Bikes UK

Thanks for the feedback Peter and really sorry about your experience.

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