Excellent support from Valentine today! I was having trouble updating our payment card on file - kept running into an issue with the SafeKey verification step and the card just wouldn’t save. Valentin... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Absolutely excellent service, faulty fire was reported on Monday this week collected on Wednesday and new fire delivered last night, I was kept informed of everything. Can't fault this company at al... Mehr ansehen
Just try to contact this company. Virtually impossible. The irony of a communications facilitating company being so poor is laughable. Despite saying based in Nottingham and UK based i seriousl... Mehr ansehen
I have been using 123 Reg for a number of years as they host my domains. I have always spoken to the Tech team in Romania. These staff are the most professional, helpful and genuine support team I h... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Whether you need websites, domain names, email hosting, marketing tools or more, we have a selection of affordable, easy-to-use and jargon-free tools to help get your business online and grow it further.
Vom Unternehmen geschrieben
Expert customer support
Committed to the highest level of service
With over 20 years’ experience, our knowledgeable support staff are on-hand to assist with any queries you have.
Kontaktinformationen
123 Reg, Studio 4th Floor, Parts C&D At East West, Tollhouse Hill, NG1 5FW, Nottingham, Vereinigtes Königreich
- www.123-reg.co.uk
3,8
Gut
21.922 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
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Support told me to fix it myself
I've always avoided GoDaddy like the plague because of the poor reviews for their support so when I was informed that TSOHost was transferring my account with them to 123-Reg (who are owned by GoDaddy) my heart sank.
Our websites have been hosted on their servers for less then 12 months and I can't take any more. Inconsistent and poor support and the final straw was when one 'support' representative told me it was my job to configure the DNS settings on the server. I'm a web developer, not web server support, thats their job.
When I pushed them further the person on the support chat admitted they didn't know how to configure them. I was going to wait until Christmas before I jumped ship but I decided I couldn't wait that long.
I signed up with another company called Clook and they have been really helpful and within less than 24 hours of signing up with them everything is up and running properly.
21. November 2025
Bewertung ohne vorherige Einladung
Verwendet eventuell KI als AntworthilfeMehr lesen
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
PHP issue quickly resolved.
I had a message on my Wordpress website that the PHP needed updating. I can use Wordpress but I am certainly not technical person, so I needed expert help. I spoke to Felix at 123reg, who was extremely helpful and resolved my problem very quickly! I was both very relieved and grateful for his help. Definitely a 5 star service!
19. November 2025
Bewertung ohne vorherige Einladung
Antwort von 123 Reg
Hi Alan,
Thank you so much for sharing your review and for passing on your kind words about your experience with our Care Guide, Felix. I am thrilled to hear everything went well.
If there is anything else that we can do for you, please feel free to get in touch with us and we will be more than happy to help: https://www.123-reg.co.uk/contact/.
Best regards,
Vera
continual Email issues due to 123-reg IP reputation
The company manages the day-to-day problems very well - but we rely on them for emails - and repeatedly get emails returned due to their shared mail server being 'rate limited due to IP reputation' which they acknowledge but refuse to address.
They recommend switching to a different mail server which they sell at a cost which isn't economically viable for us. This is an ongoing problem - not a one-off.
5. November 2025
Bewertung ohne vorherige Einladung
Antwort von 123 Reg
Hello Russ,
Thank you for taking the time to share your feedback. We're sorry to hear about the email delivery challenges.
While a hosting server is not specifically designed as an email-dedicated server and may occasionally face delivery limitations, we want to ensure you have a solution that works well for your needs.
If you continue to experience these situations, we encourage you to reach out to our Care Team who will gladly help explore alternative options that align with your requirements, suggest configuration adjustments or look into other solutions that could improve your email deliverability: https://www.123-reg.co.uk/contact/.
Best regards,
Vera
123Reg took over the provider I was…
123Reg took over the provider I was with for many years. Was shocked at how expensive it was at my first renewal with 123Reg, silly fees and additional things required I’ve not needed to pay for before. The prices you see are not what you pay, expect VAT and fees on top.
Like others have mentioned, it’s incredibly hard to transfer away so I had to renew to avoid losing my domains before the deadline.
16. November 2025
Bewertung ohne vorherige Einladung
Extremely poor support service
16. November 2025
Bewertung ohne vorherige Einladung
Antwort von 123 Reg
Hi David,
Thank you for reaching out and sharing your concerns. We are sorry to hear about the unsatisfactory experience.
To better understand the situation, I would love to take a closer look and see if there is anything I can do to help you. With that in mind, I have sent you a request for further account information.
Best regards,
Vera
Intentonally makes it hard to tranfer…
Intentonally makes it hard to tranfer domain away and auto turns renew on
16. November 2025
Bewertung ohne vorherige Einladung
Antwort von 123 Reg
Hello Luther,
Thank you for taking the time to share your feedback. We're sorry to hear about the difficulties you’ve experienced with your domain.
We strive to make all our processes as straightforward as possible for our customers. For domain transfers, we have detailed instructions available here: https://www.123-reg.co.uk/support/domains/transferring-a-tld-domain-away-from-123-reg-co-uk/; https://www.123-reg.co.uk/support/domains/transferring-a-uk-domain-away-from-123-reg-co-uk/ to guide you through each step.
Regarding autorenewal, this feature is designed to prevent accidental domain expiration, but we understand preferences vary. These settings can easily be changed through your control panel at any time.
If you're experiencing any difficulties with either process, our Care Team would be happy to assist you: https://www.123 reg.co.uk/contact/
Best regards,
Vera
Absolutely appalling customer…
Absolutely appalling customer "service", one minor request and they didn't even look for a way to do it just fobbed me off with a copy and paste excuse. Useless will never use again, 0 stars if possible. Go to someone who has some customer service in place
14. November 2025
Bewertung ohne vorherige Einladung
Antwort von 123 Reg
Hello Dan,
Thank you for reaching out and sharing your concerns. We are sorry to hear about the unsatisfactory experience.
To take a closer look, I have sent you a request for additional information. Once provided, I'll be happy to investigate this and see if there is anything I can do to help.
Best regards,
Vera
Stop harassing me to renew 😡
We had a website for a few years then closed it, didn’t renew the domain!!!!!
Since then EVERY day I get around 7 emails telling me to renew.
I don’t want to renew it’s been cancelled, stop harassing me to pay to renew 😡😡😡😡😡😡😡
11. November 2025
Bewertung ohne vorherige Einladung
Antwort von 123 Reg
Hello,
Thank you for reaching out and sharing your feedback. We are sorry to hear about the unsatisfactory experience.
As part of our standard practice, we send these emails to ensure customers are well informed about the status of their products, and to help prevent any unintentional disruption to their services. Using the email address where you receive these messages, you could try to log in to your account to update your preferences or terminate the account entirely.
If you need any assistance with this process, our Care team will be happy to help: https://www.123-reg.co.uk/contact/.
Best regards,
Vera
I own a website from the early 1990's…
I own a website from the early 1990's when it was a much simpler process. I moved some years later to host with 123 Reg not under that name then. I have in the process of years become old and not really up to speed with modern hosting.
Throughout the years staff have always helped me beyond I imagine entitlement. I used it to obtain my emails through name@site which functioned lifting them through Thunderbird. in recent years I have had problems sending emails and it finally would not function at all on my smartphone completely.
A most helful member of staff Vlad talked me through the whole process of creating Microsoft Outlook.office email, and migrating my website to more secure server and creating security. This for someone over 70 with no help would have been impossible. This has given me the ability to move into the future for another while.
Vlad made an old man very happy, taking one more stress of my shoulders, simple to many but a life saver to myself.
11. November 2025
Bewertung ohne vorherige Einladung
Antwort von 123 Reg
Hi James,
Thank you so much for your wonderful review and your five-star rating. We’re so happy to hear you had a good experience with Vlad from our Care Team and that he was able to help in setting up the best options for your needs.
If there is anything else that we can do for you at all, please feel free to get in touch with us and we will be more than happy to help you: https://www.123-reg.co.uk/contact/
Best regards,
Vera
Fantastic phone support
After an absolute nightmare dealing with past domain providers, I am very pleased that I have switched to 123reg. I have no real knowledge of domains at all and their customer service has been top notch, really helpful and kind phone reps (I have called three times about separate issues/queries) who have sorted out my problems super quickly, whilst being very willing to explain the process so that I can understand more for next time. I also got through to someone within one ring each time - unheard of these days! Thank you so much, would recommend to anyone!
10. November 2025
Bewertung ohne vorherige Einladung
Antwort von 123 Reg
Hello Angela,
Seeing that you had a 5-star experience is the best thing we could hope for. Thank you for taking the time to share your thoughts with us, and for passing on your kind words about your experience with our Care Team. I am thrilled to hear everything went well.
If there is anything else that we can do for you, please feel free to get in touch with us and we will be more than happy to help: https://www.123-reg.co.uk/contact/.
Best regards,
Vera
Elena was extremely helpful and sorted…
Elena was extremely helpful and sorted out my issues with ease.
6. November 2025
Bewertung ohne vorherige Einladung
Antwort von 123 Reg
Hi Helen,
Thank you for your review and feedback. It is good to hear that you had a great experience with our Care Team.
If there is anything else that we can do for you, please feel free to get in touch with us and we will be more than happy to help: https://www.123-reg.co.uk/contact/.
Best regards,
Vera
Elena was quick and professional when…
Elena was quick and professional when dealing with an issue we had, would defiantly recommend 123 Reg
5. November 2025
Bewertung ohne vorherige Einladung
Antwort von 123 Reg
Hi James,
Thank you for your review and feedback. It's wonderful to hear that you had such a positive experience with our Care Team.
If there is anything else that we can do for you, please feel free to get in touch with us and we will be more than happy to help: https://www.123-reg.co.uk/contact/.
Best regards,
Vera
Patience of a saint
Elena was very patient and helpful in getting me get a number of issues sorted.
5. November 2025
Bewertung ohne vorherige Einladung
Antwort von 123 Reg
Hi Stephen,
We are grateful for your review and feedback. It is wonderful to hear that you had a great experience with Elena, from our Care Team.
If there is anything else that we can do for you, please feel free to get in touch with us and we will be more than happy to help: https://www.123-reg.co.uk/contact/.
Best regards,
Vera
Great service, from a real person
Having had an issue with my business email addresses, I was helped by Elena who was very patient and assisted greatly.
5. November 2025
Bewertung ohne vorherige Einladung
Antwort von 123 Reg
Hello Yvonne,
Thank you for sharing your review and for passing on your kind words about your experience with our Care Team. We are very happy to find out that everything was sorted out.
If there is anything else that we can do for you, please feel free to get in touch with us and we will be more than happy to help: https://www.123-reg.co.uk/contact/.
Best regards,
Vera
ALEXANDRA
ALEXANDRA, MY GUIDE, UNDERSTOOD MY PROBLEM AND GAVE ME A PROMPT SOLUTION. GENERALLY 123-REG IS A VERY PROFESSIONAL SERVICE. I HAVE BEEN WITH THEM FOR SEVERAL YEARS.
5. November 2025
Bewertung ohne vorherige Einladung
Antwort von 123 Reg
Hi there,
Thank you for giving us an excellent rating. We are more than happy to hear that our guide, Alexandra, was there for you and helped you resolve your query quickly.
If there is anything else that we can do for you at all, please feel free to get in touch with us and we will be more than happy to help you: https://www.123-reg.co.uk/contact/
Best regards,
Vera
Alexandra talked me through all the…
Alexandra talked me through all the steps needed to repair my email. She was knowledgeable and patient. Very helpful indeed.
5. November 2025
Bewertung ohne vorherige Einladung
Antwort von 123 Reg
Hello Maggie,
Thank you for the review and kind words. We are very happy to hear you had a great experience with Alexandra, from our Care Team.
If there is anything else that we can do for you, please feel free to get in touch with us and we will be more than happy to help: https://www.123-reg.co.uk/contact/.
Best regards,
Vera
Good service as usual
Dealt with Alexandra today, she was so helpful with the issue i was having, im not tech savy at all. Never had any issues with 123 reg and theyve always provided a good service.
4. November 2025
Bewertung ohne vorherige Einladung
Antwort von 123 Reg
Hi Niki,
Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us and we are happy to find out that everything was sorted out.
If there is anything else that we can do for you, please feel free to get in touch with us and we will be more than happy to help: https://www.123-reg.co.uk/contact/.
Best regards,
Vera
I no longer needed my website so I…
I no longer needed my website so I cancelled and closed the account a few weeks ago.
Since then I’m getting several daily emails to re join.
Bloody annoying
24. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von 123 Reg
Hi Toni,
Thank you for reaching out and sharing your feedback. We are sorry to hear about your unsatisfactory experience with receiving unwanted emails.
It’s possible you still have an account with us, which could be why you continue to receive notifications. As part of our standard practice, we send these emails to ensure customers are well informed about upcoming renewals and to help prevent any unintentional disruption to their services. Using the email address where you receive these messages, you could try to log in to your account to update your notification preferences or terminate the account entirely: https://www.123-reg.co.uk/support/my-account/how-do-i-terminate-my-123-reg-account/.
If you need any assistance with this process, our Care team will be happy to help: https://www.123-reg.co.uk/contact/.
Best regards,
Vera
They promised a lot, but did nothing.
They promised to build a professional website. They sent me beautiful samples that I could choose for my website. Then they showed me two sketches that were far from the one I chose. When I expressed my dissatisfaction, they said I only had two attempts to make changes and unilaterally canceled the order without a refund. In the end, no website, no money. I was able to get a refund through the bank, but they blocked my email. A terrible experience working with such unprofessional people. They promised a lot, but did nothing.
24. Oktober 2024
Bewertung ohne vorherige Einladung
Antwort von 123 Reg
Hi Victoria,
Thank you for taking the time to share your review. I am sorry to hear about the unsatisfactory experience.
To take a closer look, I have sent you a request for additional information. Once provided, I'll be happy to investigate this and see if there is anything I can do to help.
Best regards,
Vera
Great help from Cristian
Company is very responsive when I needed some help with email forwarding. Cristian went through the steps and was very kind and patient making sure my issue was resolved. I am a very satisfied customer!
24. Oktober 2025
Bewertung ohne vorherige Einladung
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