We visited World of Water at Rolvenden today and had excellant advice and service from Jacob W. Jacob was very helpful and went the extra mile in helping get everything we needed to install a new w... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
A beautifully presented aquatic store with friendly and knowledgeable staff. I especially loved that they recently transformed their larger display tank into one for fancy goldfish. It is such a fun... Mehr ansehen
Excellent customer service. After, a much anticipated order for 12 pond and marginal plants arrived, upon opening the box, I found it looked like they had been through a tumble dryer, I was very d... Mehr ansehen
Sadly the courier service let down WoW. They don't have enough drivers. I received a text informing of delivery, I stayed in ALL DAY as they wouldn't leave plants otherwise, nothing arrived. This h... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Founded over 30 years ago, World of Water quickly became one of the UK's leading water garden and Aquarium specialist. If you are looking to build a garden pond, water feature or even a koi pond World of Water can help with all the advice on all the equipment you will need including Pond Pumps, Filters, and Pond Liners. Planting a pond? Our stores have a large range of aquatic plants including water lilies, oxygenators, marginal, marsh and deep water plants as well as a large range of native plants from UK nurseries. Once the pond has settled, make a trip to World of Water for your pond fish, from the spring to autumn you find a massive range of pond fish including, hand picked Koi, Orfe, Goldfish, Tench, Shubunkins, Sarasa Comets and more. Most our stores also have a large aquarium department specializing in tropical fish and all the equipment including tanks, filters and the latest lighting. If marine is your thing we also have a few stores who have a dedicated marine section (please check our website for each stores range) Price Promise "We won't be beaten" we will happily beat any advertised price (excluding auction sites)
Kontaktinformationen
Hastings Raod, TN17 4PL, Cranbook, Vereinigtes Königreich
- Mail Order 01580 243 333
- direct@worldofwater.com
- worldofwater.com
4,6
Hervorragend
1040 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 25 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Great delivery service and a first…
Great delivery service and a first class product my water feature looks lovely thankyou
23. Mai 2025
Antwort von World of Water Aquatic Centres
Thank you for leaving us a 5 star review. Have a great day.
Speedy service.
22. Mai 2025
Antwort von World of Water Aquatic Centres
Thank you for leaving us a 5 star review. Have a great day.
Journey from purchase to delivery was…
Journey from purchase to delivery was very easy, when aquarium arrived it was well packed on a pallet and was of very good quality
22. Mai 2025
Antwort von World of Water Aquatic Centres
Thank you for leaving us a 5 star review. Enjoy your new aquarium.
Top rate service
Very good customer service, helped me out with a lily plant order which was delayed twice, was contacted twice by phone to tell me my options. They offered me an alternative free of charge and put my refund onto my account, so everything is good, Thanks.
28. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von World of Water Aquatic Centres
Thank you for leaving us 5 stars. We pride ourselves on top customer service and are delighted by your review. Have a good evening.
All went to plan
22. April 2025
Antwort von World of Water Aquatic Centres
Thank you for leaving us a review. Have a great bank holiday weekend
Antwort von World of Water Aquatic Centres
Thank you for leaving us a 5 star review. Have a great bank holiday weekend.
Antwort von World of Water Aquatic Centres
Thank you for leaving us a 5 star review. Enjoy your marginal pond plants. Have a great bank holiday weekend.
Great plants, great packaging
Great plants, great packaging
Really strong, well-developed plants, packaged perfectly to preserve them during transit. Already showing good growth after only four days.
22. April 2025
Antwort von World of Water Aquatic Centres
Thank you for leaving us a 5 star review. We are delighted to hear that the plants are enjoying their new home. Have a great bank holiday.
Very happy with my purchase
Very happy with my purchase. Healthy plants which are now thriving in my small pond. Would recommend World of Water...
22. April 2025
Antwort von World of Water Aquatic Centres
Thank you for leaving us a 5 star review and for your kind words. Have a great bank holiday weekend
Good quality plants well packaged
The plants arrived in excellent condition, nicely packaged.
21. April 2025
Antwort von World of Water Aquatic Centres
Thank you for leaving us a 5 star review. We hope you enjoy your new pond plants and the bank holiday weekend.
Good customer service service
Good customer service service. Helpful staff, now I have a great pond vac that suits me and my pond.
24. März 2025
Antwort von World of Water Aquatic Centres
Thank you for leaving us a 5 star review. We’re delighted we could help you find the most suitable pond vac for your needs. Have a great day.
Fast delivery packed well
24. März 2025
Antwort von World of Water Aquatic Centres
Thank you for leaving us a 5 star review. Have a great weekend
Highly recommend them
Very quick and efficient service with product competitively priced and has exceeded expectations
24. März 2025
Antwort von World of Water Aquatic Centres
Thank you for leaving us a 5 star review and excellent feedback. Have a great weekend
Lido 200 tank and cabinet
Easy to order on line also for picking delivery day.
Only comment would be a bit more communication to do with delivery conformation would help to know that all gone through
23. März 2025
Antwort von World of Water Aquatic Centres
Thank you for leaving us a 5 star review and for the great feedback, we are always looking for ways to our improve service and appreciate your review.
Excellent customer service
Excellent customer service, prompt response to email and phone queries, friendly and helpful staff.
28. März 2025
Bewertung ohne vorherige Einladung
Antwort von World of Water Aquatic Centres
Thank you for leaving us a 5 star review and for your great feedback. Have a lovely weekend.
A first class service.
My order arrived on time and well packed. I found it easy to access the website and find the goods I wanted and at a good price. That's why I look at World of Waters web page's first.Thanks for the 1st class service. I will come back again when I need any thing for my pond
25. Februar 2025
Antwort von World of Water Aquatic Centres
Thank you for leaving us a 5 star review and for your wonderful feedback. Have a great weekend.
Antwort von World of Water Aquatic Centres
Thank you for leaving us a 5 star review. Have a great weekend
Shame
Well pleased but when I bought at your shop near Watford I bought two different types with cheapest one free as you're offer but on line you cannot do this and that is a shame
25. Februar 2025
Antwort von World of Water Aquatic Centres
Thank you for leaving us a review. Some offers do vary between stores and online but most are the same. However we have noticed you have purchased a food order, mix and match, which is only available in store. Have a great weekend.
Good customer service …
Good customer service after a component of a fountain failed to work after a short period.
20. Februar 2025
Antwort von World of Water Aquatic Centres
Thank you for leaving us a 5 star review. Have a great evening.
Very sad no call back from the company…
Very sad no call back from the company bought a hamster who unfortunately chewed through the box before we got him home rang them as he’s not in the car he was only in the carry they supplied for short time poor little thing maybe you suggest a plastic carry, which I have now bought and gone to another company Poor poor customer service as a call back would have been appreciated as we were upset that he has escaped, please give out some better advice
20. Februar 2025
Bewertung ohne vorherige Einladung
Antwort von World of Water Aquatic Centres
Hello Michelle, we have spoken to the team at Blackpool and they have apologised for the misunderstanding. Please can you call the store at your convenience and ask to speak to Ben. Their number is 01772 684129.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.