World of Water Aquatic Centres Bewertungen 1.040

TrustScore 4.5 von 5

4,6

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

We visited World of Water at Rolvenden today and had excellant advice and service from Jacob W. Jacob was very helpful and went the extra mile in helping get everything we needed to install a new w... Mehr ansehen

Bewertet mit 5 von 5 Sternen

A beautifully presented aquatic store with friendly and knowledgeable staff. I especially loved that they recently transformed their larger display tank into one for fancy goldfish. It is such a fun... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Excellent customer service. After, a much anticipated order for 12 pond and marginal plants arrived, upon opening the box, I found it looked like they had been through a tumble dryer, I was very d... Mehr ansehen

Bewertet mit 3 von 5 Sternen

Sadly the courier service let down WoW. They don't have enough drivers. I received a text informing of delivery, I stayed in ALL DAY as they wouldn't leave plants otherwise, nothing arrived. This h... Mehr ansehen

Unternehmensdetails

  1. Zoohandlung

Vom Unternehmen geschrieben

Founded over 30 years ago, World of Water quickly became one of the UK's leading water garden and Aquarium specialist. If you are looking to build a garden pond, water feature or even a koi pond World of Water can help with all the advice on all the equipment you will need including Pond Pumps, Filters, and Pond Liners. Planting a pond? Our stores have a large range of aquatic plants including water lilies, oxygenators, marginal, marsh and deep water plants as well as a large range of native plants from UK nurseries. Once the pond has settled, make a trip to World of Water for your pond fish, from the spring to autumn you find a massive range of pond fish including, hand picked Koi, Orfe, Goldfish, Tench, Shubunkins, Sarasa Comets and more. Most our stores also have a large aquarium department specializing in tropical fish and all the equipment including tanks, filters and the latest lighting. If marine is your thing we also have a few stores who have a dedicated marine section (please check our website for each stores range) Price Promise "We won't be beaten" we will happily beat any advertised price (excluding auction sites)


Kontaktinformationen

4,6

Hervorragend

TrustScore 4.5 von 5

1040 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 25 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

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Bewertet mit 1 von 5 Sternen

Had a problem with a Blagdon Solar…

Had a problem with a Blagdon Solar floating fountain pump, it worked brilliantly to start with then it disappeared in the pond so managed to find this with the pond net. When turned the fountain upside down I noticed one of the buoyancy aids had come off. Contacted World of Water who answered my query quickly and I was told if I find the buoyancy aid (that could be hidden behind the pond plants which it was), that it would push back in. After taking a good look at the fountain no way would this push back in as it had come unstuck. I purchased a more expensive solar fountain as it came with a 3 year guarantee that gave you peace of mind. All I would have liked was either the item fixed, a replacement sent or a refund as it's only approx 6 weeks since date of purchased and after all it has a 3 year guarantee, nothing has been forthcoming!

1. Oktober 2025
Bewertung ohne vorherige Einladung
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Antwort von World of Water Aquatic Centres

Sorry to hear you had an issue, but I’ve been informed that everything has now been resolved. Glad it’s all sorted.

Bewertet mit 5 von 5 Sternen

Discontinued pond pump

Helpful advice,and went out of way to source a discontinued pond pump

26. August 2025
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Antwort von World of Water Aquatic Centres

Thank you for leaving us a 5 star review. We pride ourselves on our customer service and will feed your kind words back to the team. Had a good day.

Bewertet mit 5 von 5 Sternen

A pleasant buying experience

I chose an Oase filter/pump unit which was competitively priced and arrived on time.
That doesn't make the company great, but it does ensure that I may visit it again.
We used to have a local WOW which we visited regularly but it closed down

26. August 2025
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Antwort von World of Water Aquatic Centres

Thank you for leaving us a 5 star review. We pride ourselves on our customer service and are glad you had a positive first impression buying online with us.

Bewertet mit 5 von 5 Sternen

Helpful sales assistant from point of…

Helpful sales assistant from point of ordering and delivery. Excellent customer service. Thank you.

25. August 2025
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Antwort von World of Water Aquatic Centres

Thank you for leaving us a 5 star review. We pride ourselves on our customer service and will feed your kind words back to our team. Have a great evening.

Bewertet mit 5 von 5 Sternen

Very helpful

Very helpful.
Communication is great. You can practically get anything aquatic.

22. August 2025
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Antwort von World of Water Aquatic Centres

Thank you for leaving us a 5 star review. They do say if world of water don’t stock it, it’s not worth having. Have a great evening 😄

Bewertet mit 5 von 5 Sternen

The customer service at world of water…

The customer service at world of water is fantastic. I inadvertently broke 2 pieces when installing my fish tank. I spoke to Antony at world of water and within a couple of days he had organised replacement parts free of charge. I can't recommend this company enough.

28. August 2025
Bewertung ohne vorherige Einladung
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Antwort von World of Water Aquatic Centres

Thank you for leaving us a 5 star review. We will pass your kind words onto Anthony. Have a great evening.

Bewertet mit 5 von 5 Sternen

Happy camper

Tank turned up on the day I stated and was well packaged in good condition and price competitive so no compliaints. Only thing prob could add to help is they will give you tracking info if you ring them but not automatically, aside from that would use again.

7. August 2025
Bewertung ohne vorherige Einladung
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Antwort von World of Water Aquatic Centres

Thank you for leaving us a 5 star review. We hope you enjoy your new tank. Have a great evening.

Bewertet mit 5 von 5 Sternen

As above.

What I ordered arrived and it worked, good enough.

23. Juli 2025
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Antwort von World of Water Aquatic Centres

Thank you for leaving us a 5 star. Have a great evening.

Bewertet mit 5 von 5 Sternen

Great sevice.

Great service,prompt delivery,
Good choise of products.

22. Juli 2025
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Antwort von World of Water Aquatic Centres

Thank you for leaving us a 5 star review. Have a great evening.

Bewertet mit 5 von 5 Sternen

A great company to deal with!

Really helpful and sorted the problem out without a quibble. Anthony took responsibility for our pond pump problem and made sure we got the replacement part. Lovely to deal with.

21. Juli 2025
Bewertung ohne vorherige Einladung
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Antwort von World of Water Aquatic Centres

Thank you for leaving us a 5 star review. We will pass your kind feedback onto Anthony. Have a great evening.

Bewertet mit 5 von 5 Sternen

Great lily pads

Great lily pads. Arrived within the stated delivery time. Thriving in my pond

24. Juni 2025
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Antwort von World of Water Aquatic Centres

Thank you for leaving us a 5 star review. Enjoy your pond over the summer. Have a great rest of your day.

Bewertet mit 2 von 5 Sternen

Plants arrived in poor condition

Plants arrived in poor condition, one of the pots had almost nothing in it, the aquatic soil they were in was like mud, at £18 each I would have expected to receive much better products. Not sure if what I have is alive or dead time will tell. Will not shop from this site again

24. Juni 2025
Bewertung ohne vorherige Einladung
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Antwort von World of Water Aquatic Centres

Apologies, the plants come direct from the nursery. If you are unhappy with the condition of them, please contact us as per the instructions on your packing slip. Thank you

Bewertet mit 1 von 5 Sternen

Bought 2 x pvc pipes for a pond i was…

Bought 2 x pvc pipes for a pond i was building at home and a few fittings. Didn’t realise at the time they’d been cut in half ! Payed £32 for a 3 metre length of 50mm pvc pipe. Just picked another one from screw fix £13. They must of seen me coming

8. Juni 2025
Bewertung ohne vorherige Einladung
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Antwort von World of Water Aquatic Centres

Hello, please can we ask you to contact the store you purchased the pipes from to discuss our price promise. Thank you

Bewertet mit 5 von 5 Sternen

I came on requiring help and advice the…

I came on requiring help and advice the gentleman that I spoke to was very patient and helpful talked me through the plants and gave me a lot of helpful advice. Thank you so much.

22. Mai 2025
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Antwort von World of Water Aquatic Centres

Thank you for leaving us a 5 star review and for such great feedback about our staff member.

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