No communication after initial receipt of order. No product received. No response to e-mails. Phone unanswered. Web site also now suspended. Had to claim from credit card company and reorder from... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Excellent price product AC5 flooring good quality arrived on time opened a trade account without any issue staff communication excellent 👍 Only reason for 1 star less the delivery we had to off lo... Mehr ansehen
Unternehmen hat geantwortet
Wood Flooring Kent may be online‑only, but their prices and service are first‑class. They were responsive throughout, and when a pack was damaged in transit they replaced it immediately so the install... Mehr ansehen
Unternehmen hat geantwortet
Exceptional service. Very helpful where samples were sent and discussed what would be suitable. There was a period where I couldn't decide what would work or look right and Jonathan helped me decide b... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Wood Flooring Kent reviews have migrated to reviews.io! Please see our amazing reviews.io page for up-to-date verified customer reviews of our business! https://www.reviews.io/company-reviews/store/woodflooringkent.com
Kontaktinformationen
29 South Street, BN21 4UP, Eastbourne, Vereinigtes Königreich
- 03333 050 197
- sales@woodflooringkent.com
- woodflooringkent.com
3,3
Akzeptabel
145 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 41 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Easy online order
Easy online order. Shipment was delayed one day but company informed me of this by phone immediately my order was accepted. Very good service.
3. Dezember 2024
Antwort von Wood Flooring Kent
Thankyou for the great review, we really appreciate it!
Antwort von Wood Flooring Kent
Thankyou for the great review, we really appreciate it!
Kronotex Exquisite 8mm Petterson Grey Oak flooring
The delivery was on time and completed with great care, to ensure that there was no damage to the laminate planks.
Thank you
2. Dezember 2024
Antwort von Wood Flooring Kent
Thankyou for the great review, we really appreciate it!
All was great
All was great! I received a speedy answer to my emails. The delivery was good as well. I got a great price compared with other famous sellers. I will definitely recommend this seller to my family and friends. Thanks!
4. November 2024
Antwort von Wood Flooring Kent
Thank you so much for the great review, we really appreciate it!
Excellent from start to finish!
Thank you so much to Robert and the team!! I made an order & unfortunately due to a website error the wrong bathroom panels arrived. I called Robert & it was sorted within 20 mins & the order arrived 2 days late and the wrong panels were collected. After I miscalculated how many panels I needed i ordered more & Robert insured the the extra panels were delivered within 3-5 days however they only took 2 days! Couldn’t have asked for better service and the products are fabulous! Thanks all 😊
15. November 2024
Bewertung ohne vorherige Einladung
Antwort von Wood Flooring Kent
Thankyou so much for the amazing review Charlotte. We really appreciate you taking the time to right it and we're so glad you're happy with your new wall panels and our service. I have passed on your kind words to Robert and the service team.
Good service
4. November 2024
Antwort von Wood Flooring Kent
Thanks for your review, please do let us know what we can change in the future to give you a 5 star experience.
Antwort von Wood Flooring Kent
Thanks for the great review Orlando, we really appreciate it.
Antwort von Wood Flooring Kent
Thankyou so much for the great review, we really appreciate it!
Antwort von Wood Flooring Kent
Thankyou so much for the great review, we really appreciate it!
Despite the tiles no longer being…
Despite the tiles no longer being stocked and their supplier in administration, they managed to find two boxes within four days.
20. September 2024
Antwort von Wood Flooring Kent
Thankyou for the great review David, we really appreciate it and are happy we were able to help.
Laminate flooring order and
The team were wonderful and very helpful. Responded to my change in delivery date immediately and answered any queries promptly. Tracking for delivery was provided which was very helpful.
28. August 2024
Antwort von Wood Flooring Kent
Thankyou for the amazing review Aysen, we really appreciate it!
Antwort von Wood Flooring Kent
Thanks very much for the great review Zia, we really appreciate it!
Good experience from browsing to delivery
Good selection of products great customer service and fast delivery.
30. August 2024
Antwort von Wood Flooring Kent
Thanks for the great review Ann, we really appreciate it!
Antwort von Wood Flooring Kent
Hi Star,
Thankyou for your review and we're very sorry that the delivery company suffered a technical issue and were unable to meet the delivery date that had been set.
We had offered to reschedule delivery immediately but I can see that you asked to simply cancel your order which we have done and issued your refund on the same day.
Again, please do accept our sincere apologies for any inconvenience caused.
excellent service great delivery driver
28. August 2024
Antwort von Wood Flooring Kent
Thanks for the great review Mr Page, we really appreciate it!
Very helpful
20. August 2024
Antwort von Wood Flooring Kent
Thanks for the great review, we really appreciate it!
Antwort von Wood Flooring Kent
Thanks for the great review Cheryl, we really appreciate it.
Great experience with the company
Great experience with the company. Bought some LVT, great quality and exceptional price especially with the bulk order discount. Ordered some beading which didn't suit the floor, the customer service was very understanding, acknowledged my feedback as a client and did everything to make sure I was happy. This is a big relief when you're dealing with high value purchases. Thank you all, great service!
13. Mai 2024
Antwort von Wood Flooring Kent
Thanks for the great review Sofia, we really appreciate you taking the time to write such an in depth description of your experience with us and are very happy you are pleased with our service.
Fast efficient service.
Fast efficient service.
Communication was fantastic.
Great delivery service.
20. August 2024
Antwort von Wood Flooring Kent
Thanks for the great review Stephen, we really appreciate it!
Excellent customer service and smooth…
Excellent customer service and smooth fast delivery.
10. August 2024
Antwort von Wood Flooring Kent
Thanks for the great review Sean, we really appreciate it!
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