The appliction process is very strict and time lagged, despite "same day approval " slogan. Ive called multiple times for help on various issues and company policy made it difficult to come to any... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Sam is very professional, knowledgeable, and genuinely cares about his customers. He takes the time to explain everything clearly and always goes above and beyond to achieve the best outcome. I highly... Mehr ansehen
Very well educated team with a lot of experience with all different clients. They Made my process very easy and took the time to educated me along the way. Couldn’t have asked for a better experience... Mehr ansehen
Wisr finance team communications , security system , consedration, cooperation, perfect App disgen, easy to use, briefly everything have been covered . Thanks for your warm assistance. My tit... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Wisr is a purpose-built Australian fintech lender in the rapidly growing Australian consumer finance market. Offering both unsecured personal loans and secured vehicle loans, Wisr is committed to powering Australians’ progress towards the goals and moments that matter most. Through innovative products, apps and services, Wisr helps customers make confident choices with their money, pay down debt faster, and move forward with greater financial freedom. We do this by providing a unique Financial Wellness Platform powered by consumer finance products, including the Wisr App, which helps Australians pay down debt and access a free credit score checking service. This is supported by content and technology-driven products designed to deliver better outcomes for borrowers, investors, and everyday Australians.
Kontaktinformationen
Level 9, 333 Kent Street, 2000, Sydney, Australien
- 1300992007
- contact@wisr.com.au
- wisr.com.au
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 75 % seiner negativen Bewertungen beantwortet
Braucht meist mehr als 1 Monat zum Antworten
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Das haben sich andere Leute angesehen
Wisr experience
Had a great experience with Wisr when organising a personal loan. Their process was easy, information flowed promptly and their technology was very simple to use. The App is also easy to use to manage my loan. Overall a great experience and competitive rate.
Grateful for WISR.
My eternal thanks for helping me pay off what I owe and leave me with one consolidated repayment.
the process was quick and easy and the…
the process was quick and easy and the team was very friendly.
Excellent communication, excellent and efficient customer Services
Excellent communication, very good customer Services.
very helpful
was the easy experince we have had to do with finance by a long shot very helpful and next level quick

Antwort von Wisr Finance
I called to discuss my fees …
I called to express my disappointment with being charged a set up fee as I was a repeat customer and a manager called me back and ammended my interest rate
Well done

Antwort von Wisr Finance
I can't fault the experience from…
I can't fault the experience from initial application, to some questions that need to be clarified, contact with the staff there at wiser, or depositing the funds into my bank account. From start to finish it was seamless process, funds in my account within a few days. Absolutely no issues. Can't recommend it highly enough, based on my personal experience.

Antwort von Wisr Finance
10/10 in all aspects
This is my second loan through wisr, first for a car and now for medical reasons, and I must say they are so easy to deal with, my broker had a turnaround of less then 24hours of submitting my loan, getting an approval and the money in my account same day, wisr are very quick and get the job done, even my broker was suprised how quick the turnaround was. The wisr app is so easy to use and understand, I love that you can check your credit score on it also. I have never actually had to call wisr for anything as everything has always been easy and set up at the start of loan or shown in the app.

Antwort von Wisr Finance
First time in using Wisr and everything…
First time in using Wisr and everything was so smooth. I’ve had no problems from the start and would recommend Wisr to anyone. I hope to use you again in the future. Keep up the good work thanks Stuart

Antwort von Wisr Finance
It took 7 days (2 weekend days) for…
It took 7 days (2 weekend days) for final approval. Sent dealer invoice on day 2 apparently vin was wrong but got told 4 days later not including weekend, when I got told email just said to send a amended one and to the dealer it was correct so sent more to finally get a call. That's one thing. Then 3 days after start, I get asked who is other people on Medicare card, my older kids when I said I had no dependence. Could asked day after I sent it. Forgot to add my bank account on my online account not app but all they could do was repeatedly send a link for upload which I did 6 times, sent copy of statement from app all sorts of things, but every time I rang I never got to speak to my person and one I rang twice to make sure what I sent was right but never got a email till 4pm saying it was all wrong. Then you wanted to know about my living spending, well I live in a tent and I keep buying bad cars from market place and the one I'm driving I can't put in my name so no rego no insurance and no rent. And then to ask about Medicare card when one son is looked after by NDIS. Just asking a bit to much I think, I was like what else do you need to know like what I ate, nothing cause you guys were driving me crazy. So anxious never been like that I wish it was a smoother ride.
Bad communication I was a wreak and lost heaps of weight cause I've never done this before but you people just took so long and kept wanting more and .ore info. Not even saying to send in pdf just saying oh we can't read it days later, it has to be pdf. I was crying so much as I went to the dealer the first day I applied got invoice did all paperwork, so everyday you stalled me I had to keep apologising so I was just lucky he kept it for me cause he knew how much I wanted it.
Even the car dealer said he never had a customer with so much problems as with Wisr. Now I'm a expert and know what to do what and how to upload and to double check everything.

Antwort von Wisr Finance
Great speed and hassle free approved in…
Great speed and hassle free approved in a day and a half

Antwort von Wisr Finance
Dont waste your time
I originally applied with Wisr as clear score suggested to apply with them, i also had a friend say she got a loan with them once but the process took long. After looking at my options i decided to apply.
The process took 10 days but i finally got the APPROVED in the end at 5:30pm on a Monday advising me that they require further documents like the payout letters for the consolidation which i sent straight away. I was so happy!!
The next day i called to follow up on receiving the contract to sign and they advised me it was now declined- They changed their mind.
I was so dishearten going to sleep relieved and waking up to a no. Its not worth the headache, i would apply elsewhere.
I applied with my bank that same day wisr did this to me and they approved me within 2 hours- interest rate is a tiny bit higher than Wisr but wow the anxiety that i received calling them for those 14 days was not worth anyone's time. I'm happy to pay a tiny bit more of a repayment elsewhere then to have this company in my life for the next 5 years!
Positive I did speak to an amazing staff member like Felix who attempted to help me the best he can. Other staff were very condescending and sounded like i was just another loan ID call they didn't care about.
I ended up getting a generic email apologising that it was declined.
I did get a second review after the escalation and i spoke with Thomas who said sorry we wont be going ahead. So the approval i got was not even real. No explanation just that we wont be going ahead.
DON’T WASTE YOUR TIME

Antwort von Wisr Finance

Antwort von Wisr Finance
Wisr made it so easy
Wisr made it so easy, especially after other financiers made it so hard

Antwort von Wisr Finance
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