Had great experience with this company so far. Anything that has taken a little longer to get hold of, they have informed me straight away and done their best to get it out to me as quick as possible.... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Very good service from West Base, alarms came well packaged, all in working order. Kept informed of my despatch. However, poor delivery service from Royal Mail, came a day later than informed on track... Mehr ansehen
Order not processed in timescale stated on the website- only after ringing in several days later, was order progressed. The process of getting through to someone was extremely time consuming as multip... Mehr ansehen
I ordered several consumer units which were competitively priced. The items were well-packaged and speedily delivered. However, one of the units was damaged in transit. I contacted West Base who... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Wholesale Electrical Supplies Online
Kontaktinformationen
Unit 3, Imperial Park, HA4 0JW, Ruislip, Vereinigtes Königreich
- 020 8842 3544
- contact@westbasedirect.com
- westbasedirect.com
4,1
Gut
2975 Bewertungen
Hat 25 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Good pricing and quick delivery.
21. Januar 2026
Great quality fire protection devices.
We recently had an arranged visit from our local fire service , to check and advise us on fire protection. The fireman spotted our out of date fire angels . He did recommend Aico ,for all
protective devices. We took him up on his advice and started our purchases . The devices are quite expensive and so we will purchase abit at a time. There is everything you could need on this website, and good delivery times. I have my devices, and they are now up and running .Easy installation, long battery life. Brilliant. I will be purchasing more, from here. I have no complaints.
19. Januar 2026
Recommend
Excellent customer service
Time frame delivery fantastic
Quality excellent
Price quality excellent
Recommend
9. Januar 2026
Antwort von West Base Electronics Ltd
Dear Leonel Mo,
Thank you very much for your wonderful feedback. We’re delighted to hear you were happy with our customer service, delivery time, quality, and pricing. We truly appreciate the recommendation.
Antwort von West Base Electronics Ltd
Dear Colin,
Thanks for the great review! We always aim to keep our customers updated, and we appreciate your patience.
Antwort von West Base Electronics Ltd
Dear Customer,
Thank you so much for your feedback! We’re glad you were happy with the fast delivery.
Antwort von West Base Electronics Ltd
Dear Chris,
We really appreciate your kind words! It’s wonderful to hear our team made a positive impression.
GOOD VALUE PRODUCT
15. Januar 2026
Antwort von West Base Electronics Ltd
Dear Customer,
We really appreciate your feedback! It’s great to hear you found value in our product.
Delivery was slow
14. Januar 2026
Antwort von West Base Electronics Ltd
Dear Darren,
We really appreciate your kind words! It’s great to hear you had a top-class experience with us.
Avoid this Seller at all cost
I would give zero stars if that were possible. I ordered an extractor fan from B2Belectrical.com (trading under West Base Electronics Ltd) on 16 December 2025, and as of 19 January 2026 I have received nothing.
I chased them multiple times and was repeatedly told that the seller had delayed dispatch and that the delivery date had been postponed again and again. There was no proactive update, only excuses when I contacted them.
On 12 January 2026, I requested either a similar product with immediate delivery or a full refund. Since then, they have completely stopped responding. No explanation, no resolution, no refund.
This has been an extremely frustrating and unacceptable experience. Poor communication, no accountability, and no customer care once they have taken your money. I strongly advise others to avoid purchasing from this seller.
19. Januar 2026
Bewertung ohne vorherige Einladung
Quick delivery and competitive pricing…
Quick delivery and competitive pricing of LED spot lights.
14. Januar 2026
Antwort von West Base Electronics Ltd
Dear Andrew,
Happy to hear the LED spotlights reached you quickly and at a good price. Thanks for your support.
Great service and good quality product
Great service and good quality product, have re-purchased already
14. Januar 2026
Antwort von West Base Electronics Ltd
Dear Andy,
Thanks so much! We’re so glad you loved the product and our service, and we’re excited to have you back as a repeat customer.
Crap service
Terrible service , products arrived late. No tracking and no way of contracting them.
8. Dezember 2025
Would use again
Cheap prices and would definitely use again due to amazing communication and fast delivery
13. Januar 2026
Antwort von West Base Electronics Ltd
Dear Customer,
We really appreciate your feedback! It’s great to hear that our prices, fast delivery, and communication made a difference. We’d love to serve you again.
Antwort von West Base Electronics Ltd
Dear Richard,
Glad to hear your order arrived on time and just as expected. We appreciate your kind words.
I ordered on the 6th Jan & I was…
I ordered on the 6th Jan & I was promised delivery within 2-3 days however delivery was late on the 15th Jan. I emailed & called (left voicemails) 3/4 times with no replies. Very poor customer service. Would not order again from this company.
13. Januar 2026
Antwort von West Base Electronics Ltd
Dear Craig,
Thanks for your review! We’re pleased to know our service and delivery met your expectations.
Antwort von West Base Electronics Ltd
Dear Customer,
We really appreciate your kind words! It’s great to hear that our prices, reliability, and stock have been just what you need.
NO Customer Service
Dear West Base.
The order arrived on time but with some damaged items. We contacted the customer service 4 times and no answer has been received. Please review and take better care of your customers! reference - Order #99022
8. Dezember 2025
Bewertung ohne vorherige Einladung
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