Get what you pay for, unfortunately. Where to start....In levels of annoyance ; 1. When the display is on only for affect, (no heat) it is very noisy, with an enjoying loud hum which can be heard ove... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
terrible , bought a 60 inch "premium" fire 9 months ago . we lost our remote and tried too contact the seller for weeks and months for them to eventually get back to us and cause a argument and r... Mehr ansehen
Amazingly helpful service. I lost a remote control for our fire & couldn’t source until found Chris & his team at Wallmounted fires. Despite the lockdown he was able to source the remote & even posted... Mehr ansehen
Paid extra £10 for Saturday delivery, it was delivered on a Monday. Contacted the company about this, they said they would reimburse the £10……they didn’t. Fire had 2 screws missing, I found one but n... Mehr ansehen
Unternehmensdetails
Informationen, die aus verschiedenen externen Quellen stammen
Have a look at our range of Wall Mounted Electric Fires and Wall Hung Large Electric Fires, We have one of the biggest selections of Unique Wall Mounted Electric Fires and Surrounds
Kontaktinformationen
Leek Road 292, ST4 2EJ, Stoke-on-Trent, Vereinigtes Königreich
- wallmounted-electricfires.co.uk
2,4
Mangelhaft
259 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat keine negativen Bewertungen beantwortet
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
So easy to fit and looks fantastic.
3. Dezember 2021
Delivered on time and a great product
3. Dezember 2021
Excellent and beautiful fire
3. Dezember 2021
Excellent product and great value
3. Dezember 2021
Electic fire and delivery was fine
Electic fire and delivery was fine. The 1 star is for there non existent aftersale service.
I ordered one and paid by card, didn't receive any order acknowledgement or the usual thanks for your order stuff, left it a day and still nothing so thought I must have have slipped up somehow so ordered again with PayPal, this time lots of acknowledgement etc, both turned up and now I'm stuck with the other one as they wouldn't respond to phone or emails to arrange a return, don't know if there are any human beings involved in this outfit so be careful
3. Dezember 2021
Antwort von Wall Mounted Electric Fires
Hi,
We have no no emails about this at all. The order emails are sent and infact the request for this review was sent WITH the order email below it hence how Trustpilot gets the order reference number. It is not our fault if a customer orders two products but the main thing here is the customer has not made contact with us at all.
Chris- MD
Great product and a great service
3. Dezember 2021
Amazing fire!
Amazing fire! We will be purchasing another one next year for our other room.
Very happy with purchase. Thank you!
Claire
3. Dezember 2021
Easy installing and great performance…
Easy installing and great performance and good to look at
3. Dezember 2021
Fantastic fire & service
Fire fitted last week & we are so pleased with it- a great addition to our home & we have had so many compliments about it.
The service we received was outstanding from Chris, MD. We had a few queries prior to placing the order which were answered quickly. After placing the order we were kept up to date on delivery dates/time. When the fire arrived we had a few more queries whilst fitting which were answered quickly.
The fire arrived extremely well packed & delivered on time too (the delivery guy was briliant).
This is one of the best companies we have dealt with in a long time & would recommend 100%.
18. November 2021
Bewertung ohne vorherige Einladung
Upon receipt ot the fire was found to…
Upon receipt ot the fire was found to have a minor problem possibly caused during transit.
It took only one phone call directly to the supplier for them to swing into action.A replacement was instantly dispatched and arrangements made to collect the original fire.
Replacement fire arrived the next day in perfect working order.
This supplier can show many of the larger companies how to turn a negative into a positive,we highly recommend them.
10. November 2021
Bewertung ohne vorherige Einladung
Fan stopped working within 6 weeks
16. Oktober 2021
Antwort von Wall Mounted Electric Fires
Hi
What temperature do you have the fire set to? Some people don`t set the thermostat high enough and this means the heat will not work (if the room temp is higher)
Please confirm as we can help you.
Chris - MD
Great service
Great service. Placed the order and as it was pre order they kept in touch with regular updates.
After delivery I had some questions and these were responded within a day.
Deffo use again.
Highly recommend
9. Oktober 2021
Customer service was excellent
Customer service was excellent, the Company’s CEO provided personal help as regards choice of model. Both ordering and delivery was faultless.
9. Oktober 2021
Fantastic product!
Great company, great communications, speedy delivery (be prepared to wait and once notified of delivery the process is seamless) fantastic product. Highly recommended, it absolutely made the show piece of our front room!
9. Oktober 2021
The service pre delivery was excellent…
The service pre delivery was excellent the fire arrived on time and was as good as the photos we are very proud of our choice.
9. Oktober 2021
Outstanding quality of product
Outstanding customer service and the quality of the product is exactly 💯 will definitely recommend to family and friends
9. Oktober 2021
Our new fire has been a fabulous…
Our new fire has been a fabulous purchase and gets admired by many visitors, we love how modern and contemporary it is and feel it was a very good price
9. Oktober 2021
Really pleased with the fire
Really pleased with the fire, makes the room look really cozy when we have it on and we always receive compliments from friends when they see it for the first time. It completes our lounge make over with very effective flame choices.
9. Oktober 2021
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