SCG Wales & West Bewertungen 

Matt listened to my issues. Found a way to resolve them. Traced the late arrival of the router and guided me in how to set it up. Much appreciated. Tricia

Tim was excellent at installing a new phone system in our school. He was met with a few problems when attempting the initial install, which he worked tirelessly to resolve. 2nd attempt went smoothly and Tim was very patient and accommodating to meet our needs and additional requirements. He took time to explain the new system and was very helpful, knowledgeable and professional.

So far, we are very pleased with new system and equipment and the additional benefits it brings.

Highly recommend.

Many thanks to Tim for everything and we will be in touch if needed.

reference - 3068513
Fantastic service of installation of new machine - all data transferred as it should be (wouldnt even know i am on a new machine) :)

Tim has been excellent over the past two days installing our new network switches and access points. He was efficient, patient, and clearly knew exactly what he was doing throughout the process. Despite some inevitable initial downtime, he explained everything clearly and worked methodically to ensure the system was set up properly and little distribution was made to our business.

The end result has been a significant improvement, and we’re confident the speed and reliability of the new equipment will be a massive benefit. We very much appreciate Tim's hard work and definitely wouldn’t hesitate to recommend him.

Lauren at SCG is brilliant!! We had issues receiving our new handsets and she was so helpful and accommodating by finding other solutions. She kept us informed at all times and she was so efficient in getting our issue resolved as quickly and as smoothly as possible. The two engineers we had come to fit the handsets were really friendly, helpful and informative too. I cannot fault them!

Always a joy dealing with Gareth from SCG south west. Had me back online in no time.
Friendly, wealth of knowledge and know how to get the job done.

Excellent experience from scoping the solution all the way through to solution delivery.
Great communication and professionalism all the way through, from all involved in SCG Wales . Highly recommend as a comms supplier.

Dealt with Tim the engineer and he was professional and very helpful.

Just ordered a new phone and had the most amazing service, Emma that was dealing with my Order made the whole experience effortless on my part, she gave multiple options but also helped me choose the best deal for my requirements. From start to finish the deal was done in approximately 15 minutes and my new phone has been ordered, could not fault her professional approach with assisting me. Thank you so much

Good customer Service. We recently switched to an app to handle our old landline calls and SCG were very helpful in setting this up and helping us learn how to use it.

Liz's support was detailed and accurate as ever. She helped walk us through our issues and got us back up and running when we re struggling with file access issues.

Luke was very helpful and gave a clear explanation of options.

Excellent Service from Matt. Efficient and proactive. Enabled my phone to keep working while resolving the issues. I could not be happier!

Really good service from Luke at SCG and also Dave who answered the phone to try and help. Thank you!

A big thank you to Ashley for all his help. Ashley is very knowledgeable and personable.

Paula and Sean were a delight to work with during the installation of our new phone system. They both were friendly and knowledgeable making the transition seamless.
Diolch yn fawr

My issue was dealt with quickly over the phone in a clear and professional manner.

Excellent service from Paul Palmer. Went through every stage of the installation and ensured everyone was set up and all equipment was working before leaving.