SCG Wales & West Bewertungen 

Not a straight forward install for us from the start (moving from BT) but SCG have made life a much easier during this period. Initial install was hassle free, equipment was sent on time and was plug & play. 2nd install was for cable routing. Jamie turned up and he's brilliant. Very professional and knowledgable. He installed all the cabling ready for the access point delivery. We look forward to completion soon. Excellent service all round.

So impressed with the customer service I received today
My internet was down it took 1 telephone call a quick response with an engineer ringing back who fixed the problem immediately
Many other firms should use this model

Lauren, our Project Co-ordinator has genuinely been a breathe of fresh air!! She is polite, efficient and friendly. I have not had to chase anything, she has been checking in with me and updating me as things happen. Thank you so much Lauren!

Fast speedy service. Thank you

Sean was straightforward, a pleasure to deal with and got the job done with causing any disturbance to the office - Thank you Sean, top man!

Jamie was fantastic. He explained everything clearly and we went through all the different scenarios I could think of!

The engineer Tim, was so professional and installed the equipment in a timely manner and left it very neat and tidy

Would recommend them for your installs

Tim was knowledgeable, polite & able to resolve our ongoing issues, he took his time to understand our set-up & ensure we were fully happy with the work he had done before leaving.
We have requested Tim to return & improve our current system.

Great communication, responded really quickly and efficiently.

It was a very straight forward and seamless process.
Got a quick response and the issue was immediately resolved

Issue resolved very quickly and professionally by Gareth, despite the short notice requested for the turnaround.

Excellent service, quick response and very helpful.

Gareth was super helpful on this ticket, phoning to clarify what was needed and that everything was OK, but having also set everything up perfectly!

Definately the knowledge and friendliness of the Engineers. Nothing is ever to much trouble for them to sort and they are always calm which makes me feel so much better. Especially David Britten, he has been with us since the beginning of our journey, sorting everything out and keeping us updated at all times.

After years of dealing with EE directly — and the stress that came with it — moving to SCG has been a breath of fresh air. They give me access to all of the major carriers without the hassle, and the difference in service has been incredible.

They are attentive, responsive and competitively priced, with excellent project management throughout. Nothing is ever too much trouble. Exactly what I had been looking for.

Our number ports were handled flawlessly, SIM cards arrived pre-labelled and ready to go, and the whole process was smooth from start to finish.

A huge thank you to Rachel and Adam for your help. Genuinely outstanding service.

Timely, understanding and effective. Excellent communication service from Oscar.

We asked for non standard phone reports for the last 3 years. Channel happily did this for us.

Very efficient solution to our problem was solved

Had issues accessing Networks/Non Microsoft Apps following an upgrade on computer. Same day response on a ticket and contacted shortly after initial request.
All done and complete within 10-15 mins with help on mails and set up whilst waiting for items to upload.
Liz the engineer involved gave every assistance and has the patience of a saint.

Jamie Evans one of the engineers was fantastic, he had to visit multiple times to sort an ongoing issue we had with our phones. Jamie took the time to explain what action he had taken and provided us with work around for us whilst we were experiencing problems and stayed on site to make sure he could rectify any issues we were having.