Voltas, Ltd Bewertungen 57

Very bad experience in this year. We brought a 1 ton ac in calicut Nikshan Showroom in April 2026. After installation due to gas leackage we forced to return it because of the services they provided for us... The showroom didn't take a transparent communication with the customer also from the side of Voltas . After we decide for refund they said it will take 2 weeks. its nearly 2 weeks,but still our issues is not resolved. From the side of showroom and also from the side of voltas no one called us instead we need to call them for the updation. We are available whenever they want us to remove the ac, but no one came for uninstallation. When we r out of the town now they says that after uninstallation only we will get the refund back.. very bad services.. when I called voltas service center for complaints they said they can't give any contact nmbr of superiors, if we want check google and file a complaints.. while asking they don't know company mail ID also.. How can an employee didn't know their company mail ID.. ridiculous... Is this the people trained for a responsibile company.. Shame on you guys..
Now it's may 2026... weather also changed we don't need the ac anymore...
Very bad experience...

Extremely poor service and disappointing product quality. One of the most disastrous experiences I’ve ever had with a brand.

Dear Voltas team,

I’m a customer from Tamil Nadu and I genuinely like my Voltas AC. It cools well and I was happy with my purchase. Will share the review of a
Performance after a year again.

But I had a very painful experience with customer care. When I called for service, I requested a Tamil-speaking executive. I was told none were available. The Hindi-speaking telecaller’s English was very difficult to understand, and I couldn’t explain my problem properly. As a Tamil customer in Tamil Nadu, I felt helpless and unheard. I write this with a lot of respect for Voltas as a brand. You’ve been in Indian homes for decades. That’s why this hurt more. I’m sure many Tamil families buy Voltas with trust. Please consider training/hiring Tamil-speaking support for Tamil Nadu. It would mean so much to customers. We want to continue choosing Voltas, but language support is essential.
Your product gave me cool air. I hope your service can give me warmth too.

Thank you for listening.
— Sujatha

Very poor after-sales service from Voltas. I purchased a 3-year AMC on 14 April 2025 trusting the brand and was clearly told that servicing would be free of cost. Last year, servicing was indeed done without any charges.

This time, after raising a service request on 24 April 2026 and doing multiple follow-ups, the technician finally visited and then demanded ₹590 for Jet Pump cleaning for my window AC, claiming that the rules have changed. This is completely unacceptable.

You cannot change AMC terms midway after selling the plan. This feels like clear mis-selling and lack of transparency. Customers are promised free servicing while purchasing AMC, and later extra charges are introduced.

On top of that, the service experience has been frustrating—calls not being picked up, no proper updates, and long delays.

Highly disappointed with Voltas. Based on this experience, I would not recommend buying their AMC or even their products unless they seriously improve their customer service and honor their commitments.

Except service remaining is well but worst service i was never seen,
Around 1 month purchase outdoor is extreme electric shock,monkey is unconscious, when i was shut down all the power supply it's alive,but service center said yes engineering is came just turn off the ac. Around 1 month in summer i purchase for it now no use,so i decided to check local mechanic for temporary use, interesting thing is service engineer is comming 😅and said just 2 hr or 3hr
In my area, seller said buy any ac but worst service is voltas i was ignore 😑
That's result

Bought a split inverter 1 tn ac on 07/10/2021 on 28/04/2026 it stopped cooling so I registered a complaint with ref no 26042865906 till date 02/05/26 no proper technician visit has been done for a formality on 30/04/2026 a technician was sent who was unable to check the issues late evening near 5.30 pm no proper technician has been assigned after that so its now 5 days there is just an excuse that we have escalated the matter to the team mentioning that company has a policy of providing service between 48 to 96 hours which has already been completed but till date no visit has been arranged, this type of pathetic service was not expected from Voltas as a consumer we buy good brands just because of good & prompt service but now after this scenario I would never buy any Voltas product in future or would not recommend any one to buy Voltas products .

Very bad service, complaint reported it's almost 1 month no response from voltas service center, voltas customer care making customer fool from customer service very bad and poor service,,if this is situation is don't think people Will trust this product anymore

Very very bad service. I purchased a new AC, but no one has come for the installation. They said they would come on the 30th, but now it’s the 2nd and still no one has arrived.

Bought a split AC but it has not been installed even after six days despite repeated reminders. Company people are not even picking up my phone.

ન્યૂ લાઈટ હાઉસ કામરેજ

MR:- વિનોદ ભાઇ તમારી સર્વીસ થી કંટાળી ને મારે આ રિવ્યૂ લખવો પડે છે.

મારા બધા ભાઈ બેન ને મારી નમ્ર વિનંતી છે. તમે તમારા મેહનત ના પૈસા થી કોઈ બી પ્રોડક્ટ આ વિનોદ ભાઇ ને ત્યાં થી કોઈ બી વસ્તુ લેતા નહીં. મારા ઘરે 1 વર્ષ ની દીકરી છે અમે છેલ્લા 1.5 મહિના થી અમને ફરિયાદ કરીએ છીએ કે અમારૂ ac ખરાબ છે Voltas નું. કંપની કોઈ બી જવાબ આપતી નથી. વિનોદ ભાઇ માણસ મોકલે છે તે હર ટાઈમ 600 rs લઈ જાય છે હજી હું અમને કોલ કરું છું શું થયું તો અમને કોઈ બી સંતોષ કરક જવાબ નથી મળતો. જો 1.5 મહિના સુધી તમે સર્વીસ ના આપો તો તમારે આહ શોપ બંધ કરી દેવી જોઈએ બધા ને એક જ વસ્તુ કેવી છે મારે કે તમે અહીંયા થી કોઈ બી વસ્તુ ના લો અને Voltas ની તો ના જ લો તમારા પૈસા ડૂબી જશે

Extremely Frustrating Experience – Zero Professionalism!"
Maine Voltas ka naya AC khareeda tha, lekin 3 din se zyada ho gaye hain aur abhi tak installation nahi hui. Har baar call karne par sirf bahane milte hain ki 'vahan technician ki kami hai'. Agar aapke paas staff nahi hai, toh product bechna band kar dijiye!
Customer ka paisa lene ke baad aap use aise ghumate nahi reh sakte. Itni garmi mein koi 3-4 din bina AC ke kaise intezar karega? Ye brand sirf naam ka hai, inka after-sales service bilkul zero hai. Main sabko yahi kahunga ki Voltas lene se pehle 100 baar sochein kyunki aapko sirf pareshani milegi. Highly NOT recommended! 😡😡😡😡😡😡😡😡😡😡😡😡😡

Can someone tell me how to register a complaint about a Voltas employee?

i am extremely disappointed with Voltas' customer care service. The support team was completely unresponsive and failed to address my concerns in a timely manner. Despite multiple follow-ups, my complaint was neither resolved nor taken seriously.

The service technicians were unprofessional and lacked basic knowledge about the product. The entire experience was frustrating and a waste of time. I expected much better after-sales support from a brand of this reputation.

I would NOT recommend Voltas to anyone who values good customer service. Voltas needs to seriously improve its complaint handling and service quality.

Very bad service

We had registered a complain about my ac which was not cooling.

Voltas customer care don't value its its customer.

They neither visited us nor checked the AC and simply sent a message that our AC is beyond service.

Very bad service by Voltas

Bad instalation service.no instalation till 5 days after purchasing AC

Customer service is very poor..
We are already frustrated with the booking, but any technician is not ready to provide service.
Not recommend for buying Ac aur any appliances of voltaz.
Very bad experience.

Very bad service even though after so many calls related ac service no response from company no one come for ac service so avoid purchase voltas ac

Moved into a new building with new ACs, the AC doesn't work at all. But more importantly, despite 6-7 follows ups - their technicians come late and sometimes not even on the same day. We've had 4 technicians spend over 15 hours but the problem is not getting sorted

The engineer who installed my ac was so inexperienced. He damaged my wall, refitted the mount bracket twice. Even then my ac was incorrectly installed. In the indoor unit, the left side was tilted and in the outdoor unit, the right side was tilted. Why are your engineers so untrained. They cannot even measure a straight line. Also, there was water leakage from the indoor unit and very less cooling. From a new 5 star ac...!!!! This was not expected.

Not satisfied my complete no clear pending 7 days not good service I will change my amc dealer onstigo is the best dealer on time service & clear the complete I am satisfied only onsitego I am no satisfied for voltas service centre very bad experience & service is very bad