VlookGlasses Bewertungen 136

TrustScore 4 von 5

4,0

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Best everyday glasses I've ever owned. Very comfortable for long shifts at the office and just as good for relaxing at home. Lightweight and the fit is spot on.

Bewertet mit 5 von 5 Sternen

Responsible and attentive... grateful for their help from day one. I had a problem and they helped me 200%. That's why they're my number one.

Bewertet mit 1 von 5 Sternen

I bought 2 pairs of progressive bifocals from them and I cannot see out of either of them. I complained and got nowhere. I was out $150. Also, the lenses were supposed to be tinted/change color and... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I’ve ordered from VLook 3 times so far.Great looking frames, surprisingly quick turn around time. I’ve waited months from other sites, not Vlook. Had an issue with old shipping address, sent a message... Mehr ansehen

Unternehmensdetails

  1. Brillen-Großhändler
  2. Sonnenbrillengeschäft

Informationen, die aus verschiedenen externen Quellen stammen

No Middleman or Retail-Space. High-Quality Glasses with Affordable Prices. Cutomized reading/distance glasses only $9.99 with Free blue light blocking lenses from factory direct to you.


Kontaktinformationen

4,0

Gut

TrustScore 4 von 5

136 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Hat 80 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

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Bewertet mit 5 von 5 Sternen

Love my new glasses

fit is spot on. these glasses don't pinch my nose or ears like my old ones did. they look really sharp in person too. definitely worth the money.

8. März 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I've bought a lot of glasses online…

I've bought a lot of glasses online over the years but these are definitely the best so far. Frame feels solid and the lenses are very high quality. They actually stay on my face when I'm active, which is a huge plus for me.

8. März 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

really loving the sleek look of these…

really loving the sleek look of these glasses, i can wear them to the office or just out for coffee and they look great either way. materials are sturdy and i've had zero issues with discomfort after a long day.

16. April 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Love this company I’ve told many people…

Love this company I’ve told many people about it. They’re great with their glasses. I mean I’ve never seen a company with this cheaper glasses. You buy one get one free on prescriptions and you can walk out with two pairs of fire glasses I mean ones that you get compliments on everywhere you go for 50 bucks or less nowhere you can beat that I mean and their customer service is great. I had an issue with my glasses they replaced it immediately plus gave me my second pair that was from last two years ago I forgot to put the code in for a buy one get one pair and they still honored it a year and a half later.

3. März 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Do Not Trust Vlook Optical

I used to order from Vlook and didn't have any issues. I placed my very last and final order with them and paid through Klarna. Vlook sent me a bogus delivery confirmation and I had not recieved my glasses. Tried reaching out, they kept giving me the run around on email telling me to contact the FAKE courier they used. What I wasn't doing was wasting my time playing cat and mouse. Send my glasses or refund my money! When I saw it was going to be an ongoing issue, I stopped payment through Klarna, and told them I have not received my glasses and all the email correspondence between Vlook and I. I trusted them because I was a repeat customer. However, the minute they thought they were going to take my money and I not receive my product...VLOOK had the wrong person to play with. Klarna refunded me and stopped the rest of the payments that were suppose to be recurring. Do not trust this company! Its like they will hook you in and then drop the ball. Bad business! Once you do me wrong and I'm a repeat customer, you will lose me as a customer. So future customers, proceed with caution. They do not have a customer service phone number to be reached either. Red flag.

19. November 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Pésimos

Pésimos, uno compra con ellos, te envian lo que le da la gana, no es el color, la montura totalmente diferente y después quieren cobrarte mas por corregir, el error de ellos. Tienen F plus como servicio. De mi no compro más porque tienen anuncios engan̈osos, ponen fotos de los modelos y cuando llegan es otra cosa y otro color totalmente diferente. No lo recomiendo en nada. Falsos

8. Januar 2026
Bewertung ohne vorherige Einladung
VlookGlasses-Logo

Antwort von VlookGlasses

We’re truly sorry to hear about your experience, and we take this kind of feedback very seriously. What you described is not the experience we want any customer to have. Our products are meant to match the model, color, and frame shown on our website. If you received an incorrect item, that is our responsibility — not yours.We do not use misleading advertisements, and we would appreciate the opportunity to review your order details so we can investigate what went wrong and make this right. If you’re willing, please contact our customer support team with your order number. We’re committed to improving and hope to restore your trust.

Bewertet mit 1 von 5 Sternen

They will not honor warranty

I put my glasses on and was watching TV, they split without me touching them and fell off my face. I asked that they be fixed, and they charged me for new frames and told me to do it myself. Put the lenses in, and they broke. Now they refuse to do anything. Do not use.

29. Oktober 2025
Bewertung ohne vorherige Einladung
VlookGlasses-Logo

Antwort von VlookGlasses

We completely understand your disappointment. As mentioned before, each order includes only one after-sale service. In your case, we have already provided two replacements — one for the progressive lenses and another for the damaged frame — both free of charge.
We have also offered you a discounted price for remaking the lenses as an extra gesture of goodwill. Unfortunately, we’re unable to provide another free or lower-cost replacement beyond that offer, as this exceeds our service policy.
We truly appreciate your understanding and hope you can consider the discounted option we shared earlier. Please let us know if you’d like to proceed with it.

Bewertet mit 5 von 5 Sternen

Never Ordering Glasses From Anywhere Else

I’ve ordered from VLook 3 times so far.Great looking frames, surprisingly quick turn around time. I’ve waited months from other sites, not Vlook. Had an issue with old shipping address, sent a message at a late hour, customer service responded first thing in the am and fixed the issue. 10/10 ordering again.

12. September 2025
Bewertung ohne vorherige Einladung
Bewertet mit 4 von 5 Sternen

Fun to wear

I have ordered probably 6 pairs of glasses mostly because there are so many cute ones. As far a quality yes they're good my only complaint is that they are a little hard to clean clearly and the do scratch kinda easy. I've been wearing glasses my whole life so I'm very familiar with glasses. All in all good purchase if you like to change up.

17. August 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

This company is not a good company

This company is not a good company. I ordered a buy one get one they sent me the frames when I wore them they didn't look right or feel right so I went back into my optician and he retested my eyes he also had me give him the glasses that Vlook sent me have the lenses tested and the prescription was absolutely not the prescription that I had ordered to be put in the frames. I contacted them and they corresponded with me back and forth but it was the runaround I sent them pictures of the correct prescription I sent them photos of what printed out on the machine that tested the lenses. I sent them new frames with the correct prescription and they said there was a difference between the cost I said I would pay that they said it was sent to PayPal I went into PayPal there were four different transactions and I explained to them I was only paying the $21 one but I could not connect my PayPal account to my bank account so I wrote them back they told me I could place an order on their website contact them immediately they would cancel the order but use the $21 that I paid towards the difference of the frames and the glasses that they were supposed to make and send to me. This has been going on since the first part of June and now they're giving me the runaround again. I'm reporting you to the Better Business bureau to the Federal trade commission to online fraud this is ridiculous I've asked for phone numbers I've given my phone number I've asked to have someone call me You don't even have a legit phone number to call it's a scam give

28. Mai 2025
Bewertung ohne vorherige Einladung
VlookGlasses-Logo

Antwort von VlookGlasses

Because the new lenses you chose are more expensive, you will need to pay the difference. Besides, we have already told you that we are currently unable to support phone calls due to time difference.

Bewertet mit 2 von 5 Sternen

Disappointed

I ordered 2pairs of glasses. One of the glasses were not prescribed correctly. I requested a refund or to return them. They wouldn’t even discuss a return. I sent them pictures of the glasses, but they wanted more! I shouldn’t have to jump through hoops to request a return. I like the one pair, but can’t use the other. I will stick with Zenni!!!!!! 20250523

18. Juni 2025
Bewertung ohne vorherige Einladung
VlookGlasses-Logo

Antwort von VlookGlasses

We're very sorry to hear about your experience and truly apologize for the inconvenience. We’re glad you’re happy with one of the pairs, but we understand how frustrating this situation is. To better assist you, could you please provide your order number? We'll review everything right away and do our best to make it right. Thank you for bringing this to our attention.

Bewertet mit 5 von 5 Sternen

Correct glasses have been mailed out, great customer service

I have bought glasses from this company for 4 years with no problems until last month, I received my glasses I’m unable to see for reading or distance, I had my optometrist verify the glasses were correct prescription they are not, the company is in the process of making new glasses

6. Juni 2025
Bewertung ohne vorherige Einladung
VlookGlasses-Logo

Antwort von VlookGlasses

Thank you for reaching out, and we're truly sorry for the inconvenience you've experienced. We appreciate your continued trust over the past 4 years. Please rest assured we're looking into this and will do our best to resolve the issue as quickly as possible. Please tell us your order number, and our team will follow up shortly to assist you further.

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