The instructions were totally inaccurate or at least uninformative. There is no mention in the instruction manual that the tool is meant to be used with a compressor. And no way to understand how to u... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Horrible parts shopping experience. Felt like we were back 30 years ago when online shopping was a miracle and no one knew exactly how it was supposed to work. Website is riddled with dead links and e... Mehr ansehen
Don’t get me wrong, this is a beautiful well built tool with a very nice case , I’m just missing a 12mm bit, I did however get three 10mm 🤣 I’m certain this will be correct asap as they’ve been makin... Mehr ansehen
Unternehmen hat geantwortet
Was in the need of a professional grade glue spreader. The Hand Gluer With Upper Roller (180 Mm) EM125T is exactly what I was looking for. Virutex Tools had it available and shipped it fast. Had to ci... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Leader in Woodworking Machinery and Tools. Since their appearance in the market in 1962, the woodworking machines and tools from Virutex have achieved a well-earned reputation for quality, robustness, and reliability. The concern for quality begins right at the origin of a new Virutex machine. Our technicians are equipped with the most advanced systems, computer aided design and modern laboratories where the new Virutex machines can be designed and tested, and the existing ones improved day by day.
Kontaktinformationen
Vereinigte Staaten
- virutextools.com
4,1
Gut
123 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 40 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Monat
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Easy online ordering
Easy to order quick delivery and in good condition
we like the glue spreader
4. März 2025
Antwort von Virutextools
thank you for your comment
Slightly bummed out…
Slightly bummed out when our manual edge bander stopped working after very limited use… BUT! Virutex Tools was quick to respond, had the part we needed, shipping was fast and we were back running in no time! Sometimes things go wrong with tools but customer service handled it seamlessly!
25. Februar 2025
Antwort von Virutextools
We apologize for what happened with your manual Edge bander, thank you for your comment and we are at your service for whatever you need.
Kind regards
In Canada I needed to pay to UPS more…
In Canada I needed to pay to UPS more than the product costed - because they needed to clear it from custom.
29. Januar 2025
Antwort von Virutextools
We are sorry about this but we cannot control what UPS charges for customs fees.
Terrible customer service
Customer service is absolutely terrible. No communication. Ignored for literally months and when I finally was able to get an email response I was left in the dark to resolve my issue. I will NEVER buy another Virutex machine again.
28. Januar 2025
Antwort von Virutextools
Good morning,
You sent us an email that you had purchased the handle for the CE53S planer because it broke and that you had not realized that the planer handle is in two parts, this was in the month of January 2025. We responded that you should buy the other part of the handle from our website and that the shipping charges were automatically calculated when you were going to pay and that the problem is that you did not want to pay twice for shipping, that is, it has not been months without a response as you say. Do not worry, we will send you the other part of the handle completely free of charge to solve the inconvenience you have had.
Kindest regards
Amazing customer service
Amazing customer service. I had some problems at the border with the shipping and Virutex made it right without any questions. Great tools and a great organization to deal with. Very happy with my experience.
4. Dezember 2024
Antwort von Virutextools
we appreciate it your comment
have a great day!
Easy to navigate website
Easy to navigate website, well packaged and prompt shipment.
28. November 2024
Antwort von Virutextools
Thank you!
although I have not received it yet as…
although I have not received it yet as it has to cross the border with a second courier
it made it to the first destination on time
29. November 2024
Antwort von Virutextools
Thank you!
Antwort von Virutextools
Thank you for your comment!
Don’t get me wrong
Don’t get me wrong, this is a beautiful well built tool with a very nice case , I’m just missing a 12mm bit, I did however get three 10mm 🤣 I’m certain this will be correct asap as they’ve been making tools since 1962, that in it self tells of the quality. Update, the bit was sent the following day, top shelf customer service. I’m looking through the catalog now lol.
25. November 2024
Antwort von Virutextools
Thank you for your comment!
Once the order wasQuick and professional made it was…
Once the order was made it was processed quickly and I had an email with confirmation of a delivery date. The tool I ordered is perfect and works flawlessly. Could not ask for a better tool.
1. Oktober 2024
Antwort von Virutextools
we appreciate it your comment
have a great day!
Really well made
This is a very nicely made machine. The fit, finish and function is excellent. I had purchased a "similar looking" machine on Amazon that I fought with every time I used it. The Virutex machine on the other hand, worked perfectly right out of the box.
1. Oktober 2024
Antwort von Virutextools
👍thank you
Great customer service helped me find…
Great customer service helped me find what I needed. shipped as available, good time.
30. September 2024
Antwort von Virutextools
thank you!
Shipping cost excessive
Shipping cost excessive at $72.00 with product warehoused in Kissimmee and delivered to my home in Palm Coast, two hours away.
Delivery date missed.
Packing within the tool inadequate as Velcro strap holding doweller broke and contents bounced around in case.
Product fortunately not damaged and quality very good
Instruction manual minimal with only pictures showing operation and setup. I expected a $500 tool to have instructions better than an IKEA footstool.
1. September 2024
Antwort von Virutextools
We are sorry about what happened.
You made the purchase on 9/3 and received it on 9/5.
It is within a 48-day delivery range, which is what is estimated for deliveries.
To compensate you, we will refund the $72.00 to your credit card for the cost of shipping.
We will send the instruction manual to your email.
We hope that we can count on you as a customer in the future.
Kindest Regards
Antwort von Virutextools
My pleasure Steven
Thank you for your purchase
have a nice day!
Great great product ordered it and…
Great great product ordered it and shipped out relatively quick for being in Southern California. Amazing tool. The only thing that I’m iffy about is that power switch hope it holds up.
2. August 2024
Antwort von Virutextools
Thank you for your comment
Quick processing of my order and fast…
Quick processing of my order and fast shipping.
2. August 2024
Antwort von Virutextools
It was a pleasure for us to have served you.
Thank you very much for your comment
Have a great day!
Antwort von Virutextools
thank you for you comment!
Have a great day!
Great response
Great response, address the issue promptly, fast shipping! A++ definitely!
25. Juli 2024
Antwort von Virutextools
Thank you so much
Have a great day!
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