The instructions were totally inaccurate or at least uninformative. There is no mention in the instruction manual that the tool is meant to be used with a compressor. And no way to understand how to u... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Horrible parts shopping experience. Felt like we were back 30 years ago when online shopping was a miracle and no one knew exactly how it was supposed to work. Website is riddled with dead links and e... Mehr ansehen
Don’t get me wrong, this is a beautiful well built tool with a very nice case , I’m just missing a 12mm bit, I did however get three 10mm 🤣 I’m certain this will be correct asap as they’ve been makin... Mehr ansehen
Unternehmen hat geantwortet
Was in the need of a professional grade glue spreader. The Hand Gluer With Upper Roller (180 Mm) EM125T is exactly what I was looking for. Virutex Tools had it available and shipped it fast. Had to ci... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Leader in Woodworking Machinery and Tools. Since their appearance in the market in 1962, the woodworking machines and tools from Virutex have achieved a well-earned reputation for quality, robustness, and reliability. The concern for quality begins right at the origin of a new Virutex machine. Our technicians are equipped with the most advanced systems, computer aided design and modern laboratories where the new Virutex machines can be designed and tested, and the existing ones improved day by day.
Kontaktinformationen
Vereinigte Staaten
- virutextools.com
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 40 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Monat
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
This Edge Bander has lived up to every…
This Edge Bander has lived up to every hope I had for it. Ordering was easy, shipping was next day, delivery was 2 days, packaging was great - no damage to product. I truly am impressed.

Antwort von Virutextools
$1K Door Stop
71 year old, experienced DIYer here. Bought a pricey, $1K Virutex TM33W combo miter / table saw early January 2025. I’M USING IT AS A DOORSTOP NOW. Had knee surgery in late January, so didn’t even unpack it til springtime. (Outside the return window.) Complicated saw to set up, but I did. Used it maybe 10 times before it died - full stop - right in the middle of a project. Tried EVERYTHING. Spent stupid amount of time trying to resolve. Re-read owner’s manual, watched videos etc. Decided to contact Virutex. No customer service phone # posted on their site. No live chat. Filled out their online contact form twice. Sales mgr, Cesar Betancourt, contacted me via email (eventually) with advice that didn’t work. Even sent Mr. Betancourt a video displaying my efforts that was ignored. Begged for someone to actually call me and help me troubleshoot over the phone. Ignored. I was never able to actually speak with anyone from Virutex on the phone. I requested a refund. Ignored. I have the e-mails to prove all this. Finally gave up in frustration and dissatisfaction…$1K DOOR STOP…

Antwort von Virutextools
online help that is actually helpful
Initially, I couldn't find the parts I needed, but I reached out to the help link and found what I needed with assistance. Parts shipped quickly and fit as they should.

Antwort von Virutextools

Antwort von Virutextools
Website orders could be more direct…
Website orders could be more direct going from one cart to another doesn’t make sense otherwise great on exploded view look up and fast delivery

Antwort von Virutextools
Parts needed
was in need of parts for their portable edgebander. They had what i needed and was able to ship out the same day.

Antwort von Virutextools
Works as expected!
Needed a vacuum clamp.
So i decided to try this out.
It works great.

Antwort von Virutextools
nice build quality, well engineered
quick shipping, very functional and well engineered

Antwort von Virutextools

Antwort von Virutextools
Honestly just the choice of shipper-…
Honestly just the choice of shipper- paying 35 American, plus another 55 Canadian to get this shipped to Canada is obnoxious.

Antwort von Virutextools

Antwort von Virutextools
This guy didn't bought insurance…
This guy didn't bought insurance against theft, my my product got lost during delivery and I lost my money $700

Antwort von Virutextools
Delivery was fast.
Parts were shipped and arrived quickly
Parts were shipped and arrived quickly. Exactly what I needed to get my EB 25 running again.

Antwort von Virutextools

Antwort von Virutextools
Broken Cutter Bit …
The tool arrived with a broken cutter bit. The carbide tip was chipped upon arrival.
I will need to purchase a new cutter/bit if I cannot get a replacement from the company.

Antwort von Virutextools
A) there is no way to contact support…
A) there is no way to contact support by phone
B) parts I needed were not available
C) email to support was not answered

Antwort von Virutextools
I purchased the hinge routing machine
I purchased the hinge routing machine. I haven't had a chance to use it in the field yet, but I tested it on some scrap doors and 1x material and it works really well. The only thing that I could not find was a how to video online in English. That would have been helpful for beginners using the equipment and for setup.

Antwort von Virutextools
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.







