Victim Support Bewertungen 60

Victim support lacks empathy a very lot, they don’t care for victims at all from the experience I had with them, I called Victim support around 7 times before they eventually answered the phone yesterday and today, Victim support answered the phone twice, on the first occasion which was yesterday the women on the phone sounded like she was not bothered, and gave me one email and told me that’s all we do we don’t help with anything else that they just give a email out, she never bothered to ask me how the very appalling crimes recently committed to me has effected me, she was cold and seemed very laid back, so I called Victim support again today hoping that there will be someone more caring enough to give me accurate information, but shockingly the staff member was much worser today than yesterdays staff member, she was very rude and lacked empathy a very lot she was very cold, she was very selfish she had a very horrible attitude, she didn’t want to listen to me on the phone and very rudely said to me I am going to cut you short and close the phone on me while I was in the middle of explaining to her about how very traumatised I am after evil criminals repeatedly burgled my home, and vandalised and damaged my home in to a unlivable and dangerous condition, Victim support actually makes victims feel more worse, I asked her is there any information please on any schemes that help with boarding smashed in windows in a emergency as I am quite elderly and vulnerable and that I live on my own, she told me no there isn’t any schemes at all that help with any security for my home or boarding smashed in windows, she told me that victim support do not give any information out at all to Victims about securing there homes or about securing smashed in windows, Wow 😮 how shocking I thought Victim support would actually give information on schemes to help protect victims homes for the victims safety after repeated burglarys, so called Victim support should be closed down they actually made my depression feel worser due to there very extreme lack of empathy, so called Victim support are misleading victims it states on the Victim supports website that they give information of schemes who may help with security and boarding smashed in windows caused by burglers, but this is not the case as Victim support didn’t give any information about schemes who help with security to me at all when I asked them, the charity Victim support should be closed down they are receiving funding to help victims but they can not be bothered to help Victims, and are very disrespectful to Victims they were very disrespectful to me with the experience I had with them, she shamelessly very rudely cut me short while I was explaining about the very terrible appalling repeated crimes committed to my home and me, Victim support told me very rudely I am cutting you short I don’t want to know, and she told me in a very angry attitude that I called Victim support yesterday as well, her meaning that I am not welcome to call Victim support twice, Wow 😮 so victims are not allowed to call Victim support twice ?, do you always treat Victims so very rudely, so very appallingly, with so lack of empathy and can not be bothered to help victims Victim support ?, the charity should be called NO Victim support, made me feel worse by the so called Victim supports lack of empathy lack of help and lack of respect to me on my most difficult darkest days, shame on you so called Victim support

I contacted Victim Support expecting real help during a difficult time, but my experience was very disappointing.
Instead of practical support, I was mainly redirected to other organisations. It felt like being passed from one place to another without anyone actually helping.
The staff member I spoke with was also rude and dismissive, which made the experience even worse. When someone reaches out for support, they should be treated with empathy, patience, and respect.
People contact services like this when they are already stressed and vulnerable. They need understanding and meaningful support — not poor attitude and being sent elsewhere.
My experience left me feeling more frustrated and unsupported than before. I hope the service improves and treats people with more compassion.

What a absolute disgrace not one person picks up phone this is a disgrace don’t bother they get paid charity don’t give bec obviously they don’t give you any time of day I tried to call but on reading reivews I can only agree what a disgrace for people who deserve empathy and respect shame on you all

What a shower. There first response you must contact Police Scot. Duh, Really, I would never have thought of that. When I asked them what was the general thoughts of their clients re Police Scot. this ninny replied he couldn't divulge that information. You would have thought they could liase with the police to discuss what action to take and tell clients. There is no support going. I take it they are not all volunteers? What are they getting paid for?. I have been assualted, robbed, property been entered and there is no one to support you, take action.

Victim Support has turned into a SCAM signposting organisation - my recent experience with them was a single phone call, followed up by a text message with a wall of links to other organisations. There was no allowance made for my disability, despite making this clear - just a "i'll send you them anyway" as if giving a link to something you can't use is somehow helpful. This doesn't qualify as support - which is a shame as the experience is 180 degrees different to what this organisation was 10 years ago - my only other time of need.

Was assigned a Victim Support IDVA, absolutely useless.

Meant to support and advocate for me, instead did the a few phone calls and then joined sides with a social worker leaving me without advocacy whilst the social worker escalated repeatedly and repeatedly questioned my disclosures if DA to police in official reports.

Would never trust Victim Support or their IDVA Services again.

If you're a domestic abuse survivor don't use their IDVA service, find your own, refer yourself to other support services if necessary.

I went through absolute hell because they referred me to social services and then let the social railroad me without stepping in at all.

I tried to speak to them several time, in particular, Gareth. They were rude. No help what so ever. I absolutely don't see the point of them at all. I thought they were AI robots, they honestly sound like them.
Absolutely useless. I was really in need tonight and they've thrown me back to feeling useless again.

You are left hanging on the phone for ages. Nobody answers. What a dreadful ‘service’.

Very rude hanged the phone down

I'm sorry for most of you victims that have reached out for support from victims support and got nothing, I was one of those people, this place will have you feeling worse, also never share your private information with them as they will turn against you with other departments they are friends with, more concerned about their reputation not the people. Hope this can help others, remember God is good he sees everything. Bless all you victims with love, peace and kindness. 🙏

Unprofessional. I don't recommend as always for the last 13 years!

Filled in online form as advised by police nearly 3 wks ago never heard anything back! I even rang them over 1 wk ago said yes have form someone will contact u in a couple of days still never heard back!

Got burgled last night and the scum stole 3 cars whilst we were in bed.
They tried to steal another but they couldn't get into it.
We've had a black BMW driving past the house for the last day, stopping with blokes inside staring into the house for 5 minutes in broad daylight.

Haven't slept for 2 nights as I'm waiting for them to return as they took a bunch of keys, which includes doorkey. We've changed the locks but they don't know that.
Met police website states that there's a high likelihood that they will return.

Tried ringing Victim Support at 1am for some kind of reassurance. Waited and waited, whilst waiting via online chat and they never bothered answering either.

Waste of space and just a ticking box for the police.

They offer NOTHING for traumatisation

They are not trained .There is nothing they can do .They offer no support and the untrained volunteers abuse victims.
Do not waste your time talking or visiting this service .

SHE PAID ATTENTION OT ME FOR AWHILE
NO SOLUTIONS AS I AM STILL WAITING FOR THE PHONE CALL
USUALLY HEY ARE GREAT.

This is a scam so called "charity" I speak friom bitter experience. I live in N Ireland Iwas 68 in 2023 when I was violently assauted 3 times and one criminal damage So caled "vs NI" knew 2 days later. Dec 24 this scam org sent me 3 forms promising to get me compensation for these which happened 12th Aug 23 . In Jan 25 they resufused 2 days ago their manager abused me by phone. A man David "promised" to help me no contact since I SWEAR ALL IS 100% TRUE

My assailant made this disabled retiree a victim.
Police's inadequate response made me feel like a victim.
Victim Support's lack of response made me feel like a victim.

I had an interview with Victim Support for a job vacancy at Chelsea Hospital. My interviewers were Megan Mohamed and Susan Casey. The interview consisted of two parts: a video call interview and a written test. I was not sent the written test after the video call interview which lasted around 55 minsl and made failed on purpose which is unprofessional and unethical. The interview was arranged by Katie Supporting Futures.

was a victim of domestic abuse, talked with an operator 4 days ago and made a phone appointment to follow-up, no call back, I called them today and they have nothing on record and referred me to another service, no answer. I do need therapy for what I was put through but thankfully not suicidal or self harming but I hate to think what would happen if I was.

feel like I am going around in circles

Terrible place to work, management are bullies.